Mike Arnold helped me out today. He was very friendly and helpful. They had a variety of mattresses for all price points. I got service right away and they were able to deliver within my desired time frame.
Frank S.
Évaluation du lieu : 5 Westchester, IL
Excellent customer service would definitely refer my family and friends to this location. Very polite staff very understand definitely a place to go
Amanda C.
Évaluation du lieu : 5 Chicago, IL
Very professional & friendly staff. Came in for a box spring and left longing for a Tempurpedic bed. If I ever have the money for one I will definitely come get it here!
Patricia S.
Évaluation du lieu : 5 River Forest, IL
Last week we suddenly realized that our mattress was completely worn out. We we’re desperate to find a new mattress and after comparing many mattress retailers we decided to visit a Bedding Experts store that we’d passed many times on the way to our bank. Upon entering this store, we immediately loved the presentation and organization of the store but then we were greeted by the salesman, James Valek, and we made an immediate connection. Mr. Valek is not only very personable but he is a master at quickly assessing your needs when it comes to purchasing the mattress that will deliver the ultimate comfort level to suit your needs. We really appreciated Mr. Valek did not turn on the hard sell and attempt to sell us something outside our price point. He guided us through a brief knowledgable presentation of the products and after trying and comparing a few mattresses, we made our selection and were elated that we could have it delivered the next day! I highly recommend this store to anyone tired of the high sell tactics used by many of their competitors. The mattress we purchased was delivered the next day by the highly personable and professional delivery man, Ortega Francisco(as promised) and we are now have a heavenly blissful sleeping experience! Thanks for everything.
Barbara S.
Évaluation du lieu : 5 Chicagoland, IL
Last Saturday I went on a bouncing journey to find a dream mattress at Black Friday prices(albeit a day late). I stopped by this store and eavesdropped as some customers were finishing up purchasing one of the most expensive sets in the store. The guy behind the desk(Steve Kedzierski, as I would later learn) invited me to try all the mattresses in the selection while he finished up. I worried that I did not have the capital investment required for a good quality mattress; Steve pointed me toward four of his favorites as viable alternatives. Sure enough, after some more poking and pondering I settled on a brand name that suited my sore shoulders and neck perfectly. It was exactly what I needed. This whole process took less than a half hour. Not having my husband there as a second tester I became nervous and phoned him midway through the paperwork. Steve was patient as I rattled off more questions, and guided me through the rest of the process with ease. He did not roll his eyes when I prattled on for ten minutes, doing my mental gymnastics aloud. He gave me not just a good deal financially, but offered insider tips* along the way. Tomorrow I will take delivery on the mattress — after having changed my mind about picking it up at a local store, then changed it again to a Friday delivery, and finally settled on a Thursday night delivery*. Who knew? So go into the Hillside store with confidence and ask for Steve. If they move him to another store, I promise it will be worth your while to seek him out. He knows his stuff!