We used IWL for a family portrait. We evaluated 7 different photographers. IWL was competitive on overall price(sitting fee and prints) and their portfolio looked good. Chris, our photographer, showed up on time and did a great job managing 10 adults and 9 kids. The entire process went seamlessly and we did group and individual family sittings(5 families) in less than an hour. Proofs were available a few days later as promised. Prints were ordered a few weeks later and arrived soon after. We were missing a few prints. Chris made sure that they got printed and delivered immediately at no cost. Overall, it was a pleasure to work with Bill and Chris Littel at IWL.