Michael Casavant – Keller Williams Realty

We made a reservation for a vacation rental using Michael Casavant through
. Everything was agreed on, and we sent a check to him by mail as directed. We didn’t hear from him for a while, after the check would have arrived. Suddenly, we got an email stating he couldn’t honor the agreement because someone else got their check in faster for a longer timeframe, conflicting with our dates. There had been no mention of anyone else interested in the property during the dates we were going. It’s clear what happened. Someone else expressed an interest after our agreement, and they waited to get their check before then canceling our trip and not honoring our written agreement we had made. We will not do business with someone who treats his customers this way and violates written agreements to try to get more money from another prospective renter who comes along afterward. In either case, he was deceptive and not forthcoming about the other interested people. Had we known, we would have found another property. Unlike other owners on this site, he refuses to accept paypal or credit cards, forcing renters to only send checks by mail. This causes a delay that is beyond our control, but we expect written agreements to be honored.