Cluck U Chicken

Waited 20 minutes for my buffalo chicken wrap to go. Get back to my desk at work and I have a crappy chicken sandwich with a stale bun.
Buy a jar of sauce here, but that’s about it.

Not one to review but, absolutely, hands down, the worst delivery experience in 20 years in the area! Please save yourself the time and money (I still never got the order I paid for) do not order from them. So many more great options in the area.

My friends recommended me this place. I have visited this place couple of times. I don’t think I want to go there again. Overall I found this place to be okay. I have tried their fried wings and blue cheese. Tasted not that great.
You might want to visit here if you are a very late night person. May be stop by if no other options are available.

Pretty good chicken. I like their fried cluckwiches, and the regular fried chicken is really good. I’d say it’s as least as good, maybe slightly better, than kfc or popeye’s. Service is a lot slower though, I think they make everything fresh.
Not as good as some sit-​down soul food places I’ve been to in Harlem, but that’s not really a fair comparison.
I haven’t tried their non-​chicken foods.

The worst customer service in the world. I’ve spent a lot of money here, but a hair in your food is flat out the grossest thing you can experience at any establishment. I have never heard of a place not refunding everything you spent (tax included) for the whole meal. I don’t want anything from you and you messed up the whole meal with putting hair in my food. Give me my money back end of story. I don’t want more hair infused food from you, get over it.
What’s worse is they didn’t even refund my whole meal. I order chicken kabob with a salad, and mozzarella sticks. I had it delivered, and it was about $ 22. It a little pricey for delivery, but I was hungry.
I got the delivery, and immediately has a mozzarella stick which was cold. I decided to try the salad, and the second bite, I bit into a hair and wanted to throw up. I immediately threw the entire meal in the trash. What normal human being wants to eat anything with someone’s hair in it?!? Not sure what part of the body that came from and I didn’t want to know. Eww, Listerine and a shower was required immediately. Disgusting. They don’t wear hair nets here and the place doesn’t look clean. One of those places that you order delivery and don’t every want to go inside bc you don’t want to know what you have been eating.
I called the store, and they told me that I needed to call
because they could not help me at all.
said they would call them. They called me back and said we could only get management to give me back $ 9.95 for the kabob. Are u kidding me? I will never eat anything from that filthy establishment again. It’s probably going out of business due to the high rents. I certainly don’t want the other $ 10 worth of a roach infested substance they call food.
If you’re hungry and considering calling, don’t do it. It’s not worth the risk of losing your money. I didn’t mention last time they were 2 ½ hours late with the order so maybe this was the payback for complaining last time. Order something else, you will thank yourself later. So not worth it!

Bad Chicken. Like how are you a chicken place and serve bad chicken?
The food was soggy, the fries had little to no seasoning it was a pretty terrible experience.

This place ripped me off for $ 70! Flipping! Dollars! I bought a ~six dollar meal and tipped a dollar, and then a week later I had a charge for $ 70 instead of $ 7. I like chicken, but I don’t usually spend nearly a c note on the stuff. Unfortunately I threw out the receipt. And there was never a manager available. Ever. My bank couldn’t prove anything, and I was out all that dough. So yeah, I hope this place burns down. (When closed. No need to burn the innocent.) Cluck U Chicken? More like F*** U Chicken.

THE FOOD IS GREAT. I have been eating here for almost 2 years every other day. But today i ordered food for pickup around 11:04pm and received the order at 11:30pm. As soon as i walked in there was a asian employee. I received no attention from the employee. Usually when i go there i get to see one of their best employee Melissa. Shes great with customers and has a great smile on all the time. This asian employee gave us an attitude when she misunderstood my order and didn’t make it a value pack. I was okay with it and asked if she can make it and she said yes but the whole time she had a bad attitude. Then she says anything else and when we said no thanks she replied okay good. I didn’t like her attitude with us. I work at a restaurant too I know what customer service is and i expect good customer service too. Once an employee is rude or has an attitude that messes up the whole mood and theres no fun in eating the food… Hopefully the employee realizes what good customer service is. Melissa is one of the best employees.

Great chicken. My go to spot after a night in Hoboken. Service is great and usually I am given extra pieces of chicken. Lots of great sauces too

If you want to be served undercooked, pink chicken every time you’re there… then go on down to the cluck u in Hoboken!

We have tried the fried chicken several times since my first review in February. Sadly, it has not lived up to our initial pleasant experience, and has been worse and worse. The chicken we had tonight was dried out and tough, tasted like yesterdays’s re-​warmed. We are through with Cluck U.

The one-​star rating is for a zero-​star online portal.
I placed a large order through the restaurant’s website on a Saturday night. I received an email confirmation. I’m not sure if an email confirmation is supposed to mean anything other than that: confirmation. As in, my order had been received. Because my credit card had certainly been charged.
After an hour, I called the restaurant to request an update. The representative was equal parts quizzical and unconcerned. She explained that a system malfunction was preventing the restaurant from receiving any online orders.
How is that a problem that is allowed to remain unaddressed on the busiest period of business for a delivery service? Why is a person at the restaurant aware that it is charging customers for orders that are not even placed? That should happen one time (at the most) before online ordering is either repaired or shut down.
Cluck U is either incompetent, or complacent in charging customers for food that it knows it will not deliver.

Honestly, one of the best chicken joints I’ve ever been to. I’m not usually a fan of boneless wings, but their boneless chicken bites are DELICIOUS — especially the tangy sauce option. (There are a bunch of different sauces to choose from, so there’s something for everyone).
Also, highly recommend the cheese and bacon fries. Amazing.

Not sure why this place doesn’t have five stars… I have always been a fan of cluck u chicken growing up near the red bank location. This place has some different sauces but still the same amazing final product. Amazing food after a night of drinking and delivery has always been quick for me.

Good stuff. Solid fried chicken. Delivery took slightly longer than expected but worth the wait. Food was hot. Chicken moist. Coleslaw cold. Mac and cheese grrrrreat!

I’ve been going to the Morristown Cluck U Chicken since I was a kid. It is very nice to see that this small chicken chain continues to strive for quality and consistency with their food. I always order wingers and breasts bites with the traditional sauce. Cluck U always hits the spot. Even away from Morristown!

Great food selection and availability for where I live however whenever I try to place a phone order it unnecessarily takes 10 – 15 minutes. If I’m not put on hold for 3 – 5 minutes, I’m caught in a confusing back-​and-​forth where the person on the phone tells me I can’t add certain food to my order.
…Yeah.
I realize this is strange but on 2 – 3 different occasions I’ve had the woman on the phone tell me I can’t add things to my order only for her to realize that she is mistaken. Can you please train your employees to take phone orders and deal with customers properly?

Cheap, solid food .
Please is clean & the service is pretty good too.
My friend had some fried chicken and he swore that is probably some of the best chicken he has had .
He has been here multiple times & orders the same thing. His dish seems to be always good, and consistent. His chicken looked golden fried & crisply. Another thing I liked was that the store did not smell of burnt canola oil, which is a sign of owner/​chef is always in top of the kitchen and changes the oil when needed. When the oil is old, your checking is brownish, smells like burnt oil & greasy. My beef kebab was not bad at all. I have had better but for $ 10 its correctly priced & also was seemed freshly made. I will go back if I crave chicken or kebab.

I had the chicken fingers with Mac & cheese. The chicken fingers were meaty but very bland. Seasonings like garlic powder, paprika, pepper and herbs, would have made them more tastier. If you thought of getting the Mac & cheese, let me spot you right there. It’s just warm stringy pasta that hardly taste like what it’s supposed to be.
On a good note, your able to use the bathroom. Unfortunately, it’s just too dark. I thought I working in a «on small» developing room of a One –Hour Photo shop.

This is a okay place.
Their foods are not very cheap, and the quality is also not too good.
The only reason I go to there is its a fast food place you can get buffalo wings, but actually we have waited a long time to get our foods. The onion rings are too greasy. I have been to there 3 times I think. Not sure if I am going to make my fourth.