Hoboken University Medical Center

I believe this hospital is amazingly under rated.
people i know didn’t speak well of this hospital and the reviews weren’t great but i had a completely different experience.
My son was born at this hospital and i must say i had a amazing stay and experience at this hospital.
i have to start with the nurses who were AMAZING with me and my wife and on point with everything and i mean EVERYTHING. they constantly checked the baby monitors and my wife and always made sure to accommodate us to the most comfortable setting when it came to temperature TV food sheets pillows i mean they were truly amazing. thank you adonna, bianca, melitsa, and all the other nurses who’s names i can’t get to right now but i really appreciate you guys from the bottom of my heart!!!
DOCTORS– Dr. fernandez and Dr. Ahn
You guys are the best EVERRRRRR!!!
Dr. Ahn called in Dr. Fernandez at 10 something at night on the night he got back from vacation and Dr. Fernandez came in with no problem within 20 – 30 minutes and had my baby boy in my hands by 11:15 at night. these doctors did such a great job that my wife was up and walking around like nothing happened the next day and didn’t even have to take all her medicine days or weeks after for pain cause she was good from the amazing job they did.
Dr. Fernandez gave my son his circumcision and my son didn’t even cry during the procedure and healed beautifully thank you so much for that doc your the man!
YOU GUYS ARE ALL MVP’S IN MY BOOK AND I WILL FOREVER APPRECIATE YOU DEEPLY AND SINCERELY!!!
All i got to say is that when i have another child this hospital is definitely the hospital i want my wife to have it in!!! and i recommend this hospital to anyone in my opinion deff one of the best and most caring staff I’ve ever dealt with! THANK YOU GUYS AGAIN!!!

If I had to review this place right after going there, I’d be giving them 5 stars. The staff seemed very caring and professional. However, it is the second that you leave that the nightmares begin. I visited in October of 2015, and am still dealing with the financial side of my visit here in March 2016. Suffice it to say, an ER visit where I received 2 bags of IV fluids came to a final cost of approximately $ 11,000. Mind you — this is just for visiting the HOSPITAL. As the doctor was apparently visiting, HIS bill was SEPARATE.
EVERYTHING is WAY more expensive here. They will not try and work with your insurance company. They will force you to act like a middleman and call your insurance company, because they don’t want to talk to your insurance because they are massively overcharging you. It also seems like they try and charge you for things that were not even done (I was charged extra for drugs I never got, and was supposedly given a $ 1000 blood test, which I can’t get them to give me the results for — so was this insanely expensive test ever done??) Even if you try and pay, they will not even try and work with you as they «do not give discounts,» period.
Sure there are good reviews of this hospital, but most likely these people are reviewing the initial service they received and haven’t yet experienced the financial nightmare associated with visiting. Do yourself a favor, save yourself from that nightmare. Go elsewhere.

I have been coming to same day infusions for 3 years and notice the place is getting better. I have a very friendly and knowledgeable staff, wifi, and the food is not bad. I saw some negative reviews and my experience has been very good. I recommend this place. Hoboken is also an amazing town and they have parking validation

After reading some of the previous reviews I was very concerned about this Hospital. But thank God I had a different experience. This is a small hospital and to be fair I do agree that they need a little «TLC» on the building but nothing that would compromised their services or the patients. Everyone was very nice and helpful in this hospital. Emergency room was outstanding and on point.
My wife had back surgery with the world class surgeon Dr. Ramesh Babu. A day later she walked out of the hospital on her on feet! The service from the doctors to the anesthesiologist was top notch!
A special thank you to all the nurses and staff of the 6 floor! Your are unbelievable professionals. And we have no words to describe how grateful we are for the way you treated us. You really do care for your patients!!!

Just wanted to share my experience with everyone. I unfortunately had to take my 71 year old mother to the emergency room at hoboken university and wanted the world to know what a great staff they have in the emergency room. We had been to two other hospitals in recent months and I was growing frustrated with the usual quick fix and out the door policy that these other well known hospitals use on people. They treated her like cattle in these other local places. We entered hoboken university hospital and my mom and I were seen very quickly. Our nurses «peachy» and Eleanor were fantastic. They felt like family after 10 minutes. Truly, they are in the right line of work. They eased my mom’s anxiety and said and did all the right things. Her doctors were also fantastic. Thank you Dr. Safran and Dr. Narula. They recognized her problems and addressed them professionally with compassion and understanding. I am grateful to all of you for treating her as if she was your own mother. Do not go anywhere else, this hospital is the only place that cares about people. You will be treated with respect and most importantly get the medical attention you need. Thank you!

DO NOT GO TO THIS HOSPITAL UNLESS IT IS AN EMERGENCY. THIS IS A FOR PROFIT HOSPITAL THAT DOES NOT TAKE TWO OF THE THREE MAJOR NATIONAL INSURANCES AND WILL NOT TELL YOU IN ADVANCE. (if you can make it, try to shoot for Jersey City Medical or Palisades. Neither are particularly good, but they are better than Hoboken. Ideally, try to get to Hackensack, Valley or Englewood) The reviews that state that this hospital is a scam are 100% true. I honestly thought people were overreacting until my experience. I had an emergency situation come up three times within a short span of time. I went to Hoboken twice and Hackensack once. Hackensack is a nationally recognized hospital, and one of the best in New Jersey. My insurance was billed an appropriate amount and I was satisfied with the care I received (for the same issue, mind you). Hoboken is a dumpy, tiny hospital that is close to my home. It is not recognized for anything except for the rumors that they operated an ER with black mold in it for months after hurricane Sandy. They had the audacity to bill my insurance 10k a pop for each visit, which included basic labs and fluids. A CBC — arguable the most basic blood test there is – was billed at over $ 500. To put this into perspective, this test was billed at Hackensack and at my doctor’s office at around $ 15. Not to mention, while I sat in the ER there was no food available even thought it was only 8pm and I was 8 months pregnant. I hit my call button and they would not respond it to it, to the point where I actually had to CALL THE ER FROM MY CELL PHONE AND TELL THEM I NEEDED TO SEE MY NURSE. The linens were actually stained when I sat down on the bed. Talk about filthy! And for a hospital? That’s unacceptable. There was absolutely zero communication from the doctor (PA? they never made that clear) about what I was being tested for, what doctor I should follow up with, etc. I was told that they would call me with my blood test results and send them to my doctor’s office, neither of which happened. When I called to follow up, they told me I would need to come down to get the records. How irresponsible. My OB’s office (that delivers here and two other hospitals) as well as my pediatrician’s office advised us to stay away from this hospital. Finally, some shady employee called trying to set up a three way call with my insurance. I advised her I wasn’t going to pay anything over what my insurance initially determined I owed. In retrospect, it seemed like she may have been trying to trick me into accepting additional charges. I’m lucky that I’m a lawyer.

You can check my other reviews for my experience at another hospital when I gave birth to my first little one two years ago.
This time, I ended up at Hoboken hospital after going back and forth my entire pregnancy, considering each of the 3 different hospitals my OB/​GYN practice delivers at – and in the end, we chose HUMC and I’m really glad I did!
I had a precipitous birth – we checked into the hospital and I had the baby just 24 minutes later – and I was not at all prepared for the super fast, unmedicated birth that I ended up having. However, the staff at HUMC talked me through it, and were all amazing. Dr. Gressock, the hospital’s OB, ended up delivering my baby since my OB didn’t even have time to make it there. He was amazing. I can’t say that enough! I had no desire to have an unmedicated birth (I’m all about the epidurals, honestly), but he was so calming and promised me I could do it, and talked me though every step. At the other hospital where I gave birth to my first daughter, I felt as if many of the doctors and nurses (the anesthesiologist and many of the delivery and postpartum nurses) talked down to me constantly. That was the exact opposite of what happened at HUMC. The labor/​delivery nurses were amazing (amazing! really! I was screaming through contractions and they were so calm), and the post partum nurses were all great as well.
Even the food has been improved. It’s still sort of cafeteria food, but at least you get a menu and you get to pick what foods you want – they even offered my husband a meal, too. My husband got a pull-​out couch to sleep on and the hospital gave us a bag of goodies AND a basket of fruits/​snacks/​drinks as well.
The lactation consultants on staff were amazing. I had to have them come 5 times in the 48 hours I was there, but they came every time and were super helpful.
******
As if my labor/​delivery experience at HUMC was not enough, just 3 days after discharge I had to go back to the ER in the middle of the night because my left leg and foot suddenly started swelling and my OB said I should go in to rule out deep vein thrombosis. So I had to leave my 4 day old newborn at home with my mother and go into the ER in the middle of the night – I was a hormonal mess. Even though the ER staff had their hands full with not one but two mentally ill patients (And blessing on them for providing this social safety net in our otherwise horribly inadequate mental health help in our country), the two P.A.‘s who were on that night were so nice to me. I told them I was breastfeeding and they promised me they would get me in and out as fast as possible. The ultrasound tech (or whatever her official title is) drove allll the way back from her home in Edison in the middle of the night to check my veins. And I was indeed in and out fairly quickly.
No complaints at all in either department. I guess I will come back and update later after all my bills come in – so far, I’ve checked online and have been pleasantly surprised that my insurance is covering everything from HUMC (I have Horizon Blue, so HUMC is in network for me).
If you are considering delivering here, do not hesitate!

I would like to thank everyone at this hospital… my son Anthony was admitted July 23^rd because of the flu and pnemonia… nurse Brittany in the ER was so nice and caring towards my son… Thank you for taking such good care of him.
I would like to also thank the nurses and staff in the pediatric ward. Nurse Stacy, nurse Patti, nurse Maria Fe, nurse Jennifer, and nurse Nonni are a wonderful nurses… caring, funny, smart, and pushed my son to get better. All of these women made a very scary time for my son and I not so scary… they are amazing and went above and beyond to make us comfortable… I live in Bergen County and could go to a dozen closer hospitals but I chose Hoboken because every time I have come here I am always treated so well. Thank you again for all your help not only the nurses but every staff member that came in contact with my son… amazing people you have working there! God bless them all.
Lipari-​Gomez Family

The is absolutely the worst medical experience I’ve ever had. I’ve gone to ER due to a severe allergy reaction on Saturday. During the 2 hours that I was there, they did nothing other than a nurse documenting what happened, and then a physician assistant came in and asked me what happened again and gave me 3 pills. I didn’t see a physician at all, there was unusually long wait time, they didn’t do any test, nothing. Two weeks later, I got a bill of $ 8k. That’s an expensive 3-​pills! I agreed with what other reviewers were saying — this is definitely a scam and do not go there unless you want to get ripped off.

this place is the worst. whatever you do, do not go here.

Where do I begin with this place…
I was driven to this ER because I had an emergency where I did not feel good in my stomach. I was taken to a room quickly but then the wait began for about 1 hour, where I was put up in a bed, vomiting. The doctor came in for a brief minute, but that’s all I saw of the doctor. Then the nurse or physicians assitant came in to do a blood test. That is all I received as far as any procedure goes, and received not much of anything that you would call a diagnosis. After about 2 – 3 hours of being in the room, I was discharged and took a cab to go home.
Then the bills started coming. First, it was from the doctor (who uses a different billing system than the hospital), which was a couple hundred dollars. Then the big one came from the hospital for a whopping 8.5k. Please do not waste your chance at getting good care for your money from this place. They have very little transparency as to how they are pricing their services, and little help afterwards in getting resolution for the bills. This is a prime example of how a hospital, that should be caring for their patients’ health and urgent needs for a fair price, should NOT be run.

Their website says ER wait time is 30 minutes. Yeah. Right. Technically it’s «true» — got a bed within 10 minutes. Then the real 6 hour wait began. Never saw a doctor, only nurses who always assured me «I’ll be right back» — who I never saw again. Each time a different one. Then they lost my blood tests which had to be retaken (lost?) resulting in an additional 2 hour wait. A physicians assistant popped in for less than a minute. THEN I GOT A BILL FROM MY INSURANCE COMPANY FOR $ 1,200! The hospital double billed me for everything (including the room)!
AWFUL. AWFUL.

I’ve had to go back to change this review… originally I thought it wasn’t so bad. I had to visit the ER and I thought the people were very nice and the place was clean. That part remains true. I would have liked to have seen a Doctor during my visit… I only dealt with Physicians Assistants. They seemed very nice, and knowledgeable, but after seeing a specialist, I realize how much more I should have been told about my test results from my visit at the Hospital.
I was given no information about my tests at the hospital. I was just given a diagnosis which, while not inaccurate, was definitely incomplete. And the severity was overlooked too. Fortunately my specialist has got me on the right track now, but I have an extra 3 weeks on antibiotics because of this.

Unless you’re bleeding out your head do not go here!!! HUMC should be ashamed of themselves for billing my insurance over 8K to be seen by an OB and be diagnosed with the stomach flu (I’m 29 weeks pregnant). 8K was billed to United Healthcare only to check my vitals, my heart rate and the baby’s heart rate. What a f-​ing scam!
I had no choice but to go to this hospital because I was experiencing poltergeist type stomach issues which made me feel like I was going into labor. If it wasn’t for this issue I would have driven myself to Cornell or Hackensack, a real hospital with excellent doctors who have great bedside manner unlike HUMC.
Dr. Sheila Brown was the attending physician who gave me a minute of her measly time then passed me off to a first year resident-​needless to say I didn’t feel confident after that! Dr. Brown should do us all a favor and retire, her bedside manner is terrible. And to the terrible female RN with the needing-​to-​be-​waxed-​6-​months-​ago mustache you suck too, thanks for being an asshole when I was being admitted and doubled over in pain. A little compassion would have been nice, sorry that I was an inconvenience when I rolled in.
Lastly, to all the Hoboken Moms that are expecting do not deliver there!!! Having a baby is a major event. With my first daughter I went into labor @ 7am on a Friday and drove 45 minutes across town (contractions, Lincoln tunnel and all) to Cornell and had my baby. God forbid your baby has problems and needs a NICU. I was a surgical rep for many years and covered most of the hospitals in NYC and metro NJ, get your pregnant self to Hackensack, St. Barnabas, Cornell/​Columbia, Lenox or Mt. Sinai.

If you have a child, take him/​her to Hackensack and avoid this Hospital. This is a FOR PROFIT hospital and you will spend a lot of time going through tests and procedures that are not needed. Couple this with a pretty poor staff experience and I feel good about my choice to no longer use this Hospital.

Recently a family member had same day surgery and I have to admit we were VERY happy with the care. Trust me… I am someone who has been going to NYP hospital for many, many, many years and only deal with the best of care. However my family members doctor does not have rights to operate at NYP so we opted to Hoboken University. From the start to the end the staff was AMAZING. Very, very polite and reassuring, compassionate, detailed oriented from the registration rep to the orderly who escorted us to the car. The security guard had a bit of an attitude and did not check IDs but thats just something I’m not use to in NY. After care was great, they feed my family member and ensured they were comfortable. The hospital is clean or at least the areas we were in but some areas are kinda dated. Surgical staff were professional and we felt very comfortable with the care provided. So, I have to say thumbs up. Makes such a BIG BIG difference when someone holds your hand and says «its going to be okay, you are in good hands» Now, we just have to hope there are no insurance issues. PS: parking is reasonable and ½ price with same day surgery,

This is a great people hospital. From the pre-​signing in which was a week before my knee operation. From the moment you walk in employees are very very helpfull. If an incoming patient does not speak any english staff gets another employee that can speak spanish. All the staff at this hosplital is not rude at all they very kind a curtious. After the operation they had food for me and made sure that my food was to my liking and it was a bit cold and they heated for me. The food was excellent. They hospital also made a followup call and they knew the excact operation that was made. I would recommend this hospital to everyone.

I got a pap smear test and tetanus shot, they charged me $ 2402. The most expensive pap smear ever. I paid $ 245 to the lab. So I thought that would be it. But when I received a billing I was shocked.
DON’T GO TO THIS HOSPITAL BECAUSE THEY DO SCAM YOU.

0 ZERO STARS!!!
DO NOT GO TO THIS HOSPITAL! THEY WILL SCAM YOU! They did a medical procedure, took my insurance info, then billed me A WHOPPING $ 2500. Apparently, they DONT take my insurance (Just few weeks before they stopped taking Aetna) but performed the service ANYWAY then hit me w/​a bill. THIS HOSPITAL SHOULD BE SHUT DOWN! SHAME ON THEM!!!