Sam’s Club

OK to make small purchases at Sams Club, but large purchases such as the large screen Vizio TV that I purchased are another issue. The good news is that the quality and performance of the 58″ Vizio flat panel television that I purchased are excellent. The bad news is the inconceivably poor sales and delivery of Sams Club and its subcontractor Installs, Inc.
This TV was not delivered until the 4^th attempt by Installs’ Inc. I waited for the first delivery on a Saturday only to have Installs, Inc. cancel the delivery due to a personal issue of the delivery staff. They re-​scheduled to deliver the following day and knew that they had to be out of my home by 10:30 AM at the latest on Sunday. Canceled again by Installs Inc. When I chased down Installs Inc. at 10:15 AM they had not picked up the TV and they would not be able to delver by 11:30 AM. Re-​scheduled for the following Saturday. Cancelled again be Installs Inc. because Sams Club had misplaced the TV. The manager accused the installers of possible theft and refused to give me another TV. Finally Sams Club delivered the TV the next day on Sunday. No shoe covers on the delivery crew in spite of wet pavement.
The final error: I had asked for their no charge deferred payment plan. When my bill arrived there was of course no deferred payment (no surprise), just a bill for the TV and a 29.90% interest rate for any balance above their $ 38.00 minimum payment. Apparently the service desk a Sams Club is unaware that the deferred payment plan is not available for business card members but only for personal card members. I confirmed that knowledge deficit a few minutes ago. I will be sure to downgrade my membership at the next renewal cycle from a business card to a personal account.
Am I having fun yet? No. Just hoping that the set never needs service. Who knows what terrible experience that might bring.
A PostScript for you Sam’s Business card holders. The final bad surprise came when the deferred billing did not take place. Apparently we get to pay more so that we can get less and be penalized as business card holders. Business Card accounts are not edible for deferred payment plans even though the service desk told me that I had one. I will now downgrade to a regular membership where I can pay less to get less.

Just got out of my car and overheard 2 large employees complaining about their jobs. F bombs every other word. I actually heard «why is it so F… ing busy?»
Makes me want to shop somewhere else

This was almost the holidays, and we went to Sam’s Club to get groceries. We were shopping for our stuff regularly. The troubles happened during check-​out. Our membership card expired, so we got in line for customer service. We have to wait 15 minutes for another card because ONLY ONE LADY was at the desk. We were asking the employees where the manager was. After going back to the cashier, our frozen food was unfrozen! We called for manager and waited such a long time. The staff were saying «We are sorry!». Finally the manager came and we have a serious talk. Then the manager wanted to pay another box. We said «Absolutely not.» Then we left the store. Never come here again, and go to Costco!

Worst customer service! Always wait in line forever to get assistance at customer service

I like Sam’s club more than I do Costco because their inventory is consistent with that I always need to stock up on. I find that Sam’s club butter, heavy cream and eggs to be the best quality. The price to me can be close to Costco if not matching in price. So we don’t go there for price but items and products we find to be quality. Not to sat Costco isn’t quality it is but with certain products. Both giant whole sale stores have their negatives and positives right?
I have to say I also like Sam’s club rotisserie chicken, their snack shop with amazing crust on the pizza, their toppings taste better too. I love the fact they have Icee my favorite thing about Sam’s club.

It saddens me to give Sam’s Optical a bad review because of one miserable docotor-​Dr Carolyn Karwoski. This doctor is horrible! I asked her a question about my son and she looked at me with such an attitude! I’ve been wearing contacts and glasses for 20 years and I’ve had probably over 20 eye exams done over time. Her bedside manner with my son was horrible! I know what an eye exam consists of and she was short and answered questions for my son before he could even answer. I’m not satisfied that his script is even accurate because she kept pushing responses on him. She answered my questions very sarcastically, then when she walked me up to check out my mom was walking in as we were walking out and said that she was rolling her eyes. Then we get to the checkout area and she made an ignorant comment about me to her staff member as if I could not hear her! The only reason I purchased glasses there for my child is because apparently my son’s script changed drastically in 1 year and it was urgent otherwise I would be going elsewhere because of this horrible doctor. I’m not even confident that my son’s eye exam is accurate I will be taking him for another eye exam somewhere else to be sure. I do not trust this ignorant woman. There is one staff member Danielle that is extremely pleasant and very helpful every time I have gone there. Carolyn Karwoski is a miserable person I do not recommend her to anyone; unless you want to be treated like crap!!! I’m upset at myself for not saying anything to her right then and there it is very unlike to me not say anything but I was trying to get in and out of there and besides I had my son with me.

This is my preferred Sam’s Club. I have a couple others that are slightly closer but the prices here tend to be slightly lower, sales tax is lower, and parking is much better.
I’ve always been impressed with the cart collecting staff here. Always hustling and cleaning out carts. Some other warehouse stores let their cart collectors just leave used sample plates or garbage in the carts. Not here. And the collectors are fast to keep the parking lot clear of carts. One fine job.
The inside of this Sam’s Club is much like any other. There may be slightly more square footage here but not much. Same products and arranged the same way. Prices may be pennies or dollars cheaper but that often depends on if the item is on an end cap or the middle of the aisle.
I’ve enjoyed the knowledge of the butchers here and they have always given me recommendations that turned out grate. I’ve gotten one specialty cake here and the cake, fillings, and design were spot on.
The one issue I occasionally have is with the employees. On my most recent visit I used the self checkout and when I got to my «pick two loaves of bread for one price» it wouldn’t scan either bread barcode. When I asked for assistance the young lady rolled her eyes at me and walked over to the terminal I was using and just pointed to the side of the screen where the bread barcode was. Not a word from her, just a point at a place I’d never have seen. That’s just bad customer service. Something like that doesn’t happen every time but it still happens too often.

Where else can you buy a giant can of nacho cheese and indulge in discounted supplies of whatever your heart desires?
This particular location does Sam’s Club pizza the best — not overdone, and those oh so hot slices have the ever sought after air bubble which makes the pizza taste like heaven. Love the giant slices of pizza you get. Makes this New Yorker feel like he’s at home just a little…

Everything is big. Really good value if you are a shopper. Their selection in the electronics department is great especially on flat screen tvs. The meat section is hit and miss. Some items are a value and others are just so… so…Reminder, they do not bag the merchandise so bring your own bags or grab some boxes in the store.

While walking into the store this weekend, there was a child on a leash ahead of me. You know — those backpacks that look like monkeys that harness the child and provide a leash for the parent to hold on to? Yeah, one of those. The kid was about 2, mom looked like one of those dog owners who has no idea how to walk their dog on a leash. She was literally placing him in front of my cart while walking through the narrow entrance. It took every bit of self-​control to not ram the kid with the cart to teach mom a lesson. I’m not cruel to children, but feel dumb parents need to be schooled. Sams Club shopping carts have 2 seats for toddlers in them… please use these! Five minutes later I had another child running laps around me and my cart. Seriously, Sam’s Club is not a place to let your little ones run wild. The average shopping cart can easily exceed 100lbs here, pallets are stacked to the ceiling with heavy items. Yet mom and dad think this is a jungle gym for little Bobby and his ADD. There’s serious safety issues here yet dumb parents love this store. Not one employee corrected this ridiculous behavior. A very frustrating experience to say the least.

Now that I live in Oak Park and work near this location, this is my Sam’s Club of choice. They have a very good selection of produce, and their medicine is very cheap as well (if you need 500 pills). Oddly enough, some of the products (i.e. carbonated beverages) are actually cheaper at Wal-​Mart, which is right next door. Still, I do enjoy this Sam’s Club.
4 stars/​5

Not a huge fan of Sam’s Club, but this one seems better than average, or is if you’ve been to the one on Cicero Ave. I don’t believe in heaven or hell, but if I were to the Sam’s on Cicero must be hell on earth. Which makes me ask why? Why the difference?
For business reasons, I sometimes end up having to go to Sam’s as best as I can I plan around it, however I don’t always want to be lugging around tons of paper products, after all who needs almost 100 rolls of toilet paper and 10 cans off coffee with them for two weeks straight? Unless you’re a candidate for some weird version of hoarders.
Anyhow, this location takes me a little out of my way, but it’s worth it for my sanity. Things seem well laid out at the location and I can skip having to go through stuff I don’t need, which saves me money. I try to limit impulse buys. How often is it that you get back home from shopping and say, WTH I don’t need #$!% this?
The parking lot seems to be in better shape, people actually take the time to put carts away, and not throw garbage/​packaging in the lot.
As far as what they carry, it’s Sam’s so it’s all the same. This one is just easier to deal with.

I am not a «consistent» Sam’s shopper but rather a «specific» shopper. I only go to Sam’s when I need certain things. I love their Bakery for birthday cakes, cupcakes, baked goods. You can’t beat the price/​quality. I always return to this location. It is always very busy and always clean. They also serve the best Nathan’s hot dogs in their café.

Cheap and whatever you buy always comes in multiples of ten. The place even has a small food court, I guess some people like a day out of shopping here. They are run by Walmart so what ever they have in stock is right there on the shelf. Surprisingly the electronics are even cheaper here. The big down side is the lines can get crazy here and they apparently don’t believe in BAGS!

I’ll be honest, the only reason I’m reviewing this Sam’s Club is to increase my review numbers. ha!
Actually, I did have a pleasant experience here on Black Friday. The store was opening at 5am, we arrived roughly around 4:40 to get in line. Apparently, not many crazed shoppers think of doing warehouse clubs on Black Friday because we were about the 20^th persons in line which meant we scored a 51″ Plasma Tv for $ 498 with NO PROBLEM!
Picked up a few more door busters and was able to walk around freely for the two hours I was there. Might have to come back next year if they have another great door buster.

STOCK UP & SAVE. This place is awesome, we have been members since 1993, since we moved into the area.
This place beats Costco as it has a lot of same type items, but I can drive 10 minutes or 35 minutes. This was a no brainer !!!
The Costco membership is higher in price and I would not get the same benefits that Sam’s Club offers.
When we shop here we try to go near lunchtime and grab a roasted chicken for 3. I mean after all my Dog counts as 1 Also!

I love going to this Sams Club location. Its pretty big and it has alot of stuff that you would never even think about getting. Every trip we find something new from there. They typically have excellent deals when it comes to the «Members Mark» chicken breast. They are usually an awesome deal and the size of the meat is huge. The food court is worth it, I was apprehensive just because of how cheap it was but it was pretty good. I only have a few little gripes about the location. I wish they had later hours then what they have. Also usually it seems like upon first entering you have to pass the electronic TV. section where they usually have someone hanging out trying to attract people to it and sell items that’s fine but every once in awhile theres a very enthusiastic worker who just wont take no for and answer. Which can be somewhat annoying if you have a big list of things to get and not alot of time to do so. You just want to get in and get out. Upon one of my other visits it was getting close to closing about 45 Min’s till and I suppose they were closing off aisles to clean up or stock whatever it is they need to do not a biggie however I was coming out of the grocery aisles when about half way across the club (and its a big club) there was a pack of workers setting stuff up kind of loud which normally I don’t really care however me and my fiancée were pointed out and one was telling another worker to quiet down and said there is people over there. Again not a big deal I don’t really care if they are loud I was just attending to my own business but the next part I kind of felt was a little too far when the other worker somewhat yelled I don’t give a F if there is people around. and that pretty much stopped me in my tracks I kind of felt that comment could of been done with out. later I was picking out my final selections in the meat area when we saw that same worker again walking and as he passed us made it a point to stare us down. Which whatever but I kind of felt that Lil ordeal shouldn’t of gone down. It wont deter me from going to this Sams club because this store makes up for it in other ways. I would recommend that people check it out sometime.

This is my favorite Sam’s. They always have stuff I didn’t know I needed and to much of it. Some of the prices are higher than Wally world. Which I don’t get. They are the same company? The associates are very helpful and there is room to spread out. Even when it’s busy. The only thing that I get ripe about is when they have a product that you get used to. Then they drop it for something else. Rude!

This Sam’s Club is pretty good. Yes, it gets crowded and sometimes a bit hectic, but you can buy some interesting condiments and items to store in your freezer. Most will not believe me, but try their «Member’s Mark» frozen pizza. It’s good, the only problem is that it is so huge, you might have to make it as soon as you get home, because it won’t fit in your freezer.
Also, and not many people think of this, if you need prescription medicine, you can get a good discount here.