Walgreens

What!!! I decided to stop in to the Walgreens at this location because it’s on our way to… last minute shopping!
Simply stated, this is like no other place I have ever been to in this area; there are a lot of Walgreens in my town. Unfortunately, this location sold out of the As Seen on TV item so we were in and out of here sooner than I would’ve liked. But, time is of the essence right now and there’s no time for distractions.
I am leaving here very curious to explore the store. I will definitely return when I have more time and money to shop around this place.

I always get great service from the friendly staff. It’s the perfect place to grab some quick essentials. Also the phrase they use is «be well» I love that. Using Apple pay is also a breeze here

My husband went to pick up a prescription. He had to wait over 2 hours with no updates. (On a Thursday night at 7:45). When I called customer service I was thrown into a general call center who could not answer why it was not being filled. I waited on hold for over 15 minutes until someone answered answered this location. They had no real reason for why the medication was not filled, but answered tell of a sudden, could do it in 15 minutes.
I’m very dissapointed in their service as well as ability to maintain proper customer service. I will be using another pharmacy from now on. I do not recommend going here. Stay away! Go to Meijer, Target, or Jewel!

Very helpful pharmacist, save me money by filling a prescription instead of feeling half a prescription. Very knowledgeable and courteous. I will continue to fill prescriptions here, as well as recommend them to other people. Clean building friendly staff plenty of parking.

When it comes to store cleanliness and cashier friendliness, this Walgreens location is superb. However, my review pertains to the pharmacy department and the service I have experienced there on numerous occasions.
I have never, ever, EVER received my prescriptions on time from this pharmacy. On my most recent visit, my doctor had called in the prescription while I was at the office (she did it right in front of me). However, when I arrived at the pharmacy 40 minutes later, I was told they had received the phone call only a minute ago and my prescription would take about 5 minutes to fill. Their parking lot was pretty empty and no one else was in the drive-​thru line, so this seemed reasonable. About 15 minutes later, I pulled back up to the drive-​thru and was greeted by a different employee. She stated that they were working on the prescription, that it was just called in a minute ago and that she would need about 10 minutes to fill it.
I decided to just leave and go back another time, because I had already waited 55 minutes and did not want to continue to hear false statements about timing and I didn’t want to continue pulling around to the drive-​thru window every 10 minutes. Like I said, this is the most recent occurrence. The problem has taken place nearly 6 times and I have officially decided to go elsewhere for my prescriptions. It is really unfortunate that the store itself seems to run efficiently, but the area where people really need quality, efficient service to ensure their health, it is not provided.

I came at an insane time: Flu Shot Time. So with that, in addition to the regular course of business, the pharmacy was hectic. The techs were running back and forth and yelling across the room. I definitely picked up on the anxiety. Despite the craziness, the tech was very helpful with my visit, and reassured me and the customers in line that we would be taken care of. My advice is to come here at night or in the early morning, not the afternoon when chaos erupts.

I primarily use this Walgreens to pick up prescription medications, but I have also done some light shopping there for the few times I wasn’t in a hurry or needed something else. I frequently use the drive-​thru service to drop off and pick up meds. Mostly, everything goes fine.
There is one pharmacist I don’t care for, though. I hate to complain, but if there are other cars at the drive-​thru, and you’re discussing medications, names, address, phone numbers, and birth dates, I think it’s better NOT to repeat what you hear from a customer and announce those details to the world through the loudspeaker. She has done this. I’m not sure why. I would appreciate more discretion at the pharmacy. That said, the other pharmacists are professional and courteous.

Poor customer service at photo booth. Very Disappointed

This Walgreens is clean and never too busy, even though it’s at the crossroads of Roselle and Higgins. It’s a difficult one to get into because the entrance is only on Higgins and you have to be traveling west on Higgins in order to get in. The staff is very helpful, always offering to help find things. I’ve never tried to pharmacy here but I bet they are good. They also honor all Walgreen’s deals in the weekly ads with ease. It’s a great place to shop!