Super Shuttle Int’l

$ 87 one way to get to JFK from my house is a tad excessive seeing as it’s a shared van and not a private car service or Über. Was scheduled to be picked up between 1:00 and 1:25 and they came at 12:45 and I wasn’t quite ready yet. The driver was very courteous however, he drove rather erratic on the Southern State Pkwy. I’m not one to talk when it comes to driving like a maniac but, when you’re a shuttle service, you may want to slow it down a tad and not pass on the right. Not every person drives crazy. I think next time I’ll just take the LIRR. Not recommended unless you’re really desperate to get to the airport.

If I could give a 0 as a rating, I would.
First off, lets start with the fact that the drivers are RECKLESS. I was driving on Bethpage Parkway North… there was a Super Shuttle Van following a bus going south following a bus. Now, Bethpage Parkway is a single lane each way with no passing. The van literally flew out from behind the bus to pass him and almost collided with me head on. Luckily, he swerved back into his own lane.
When I called the customer service line, I started off with asking the lady if she was able to track where their drivers are at certain times, she told me ‘yes’. When I proceeded to tell her what happened, she didn’t seem to care. She told me I would have to call the cops… seriously? What are the cops going to do when there was no accident? I felt I was doing the right thing by informing them how reckless their driver was and allowing them to take care of it on their own… I guess they just don’t care.
I will NEVER use this company.

Absolutely disgusting customer service. They don’t care about their customers and they don’t care about making money, because they are quick to refund you after you’ve booked a shuttle with them and they tell you «We can’t guarantee it will show up.» What kind of clowns run this place? It’s amazing they are still in business, I can only imagine how many people get refunded for inconvenience on a daily basis.
Worst shuttle service ever. Spend the extra money for a Yellow Cab. You’ll get home in less time than the 90 minute wait they quote you.

Worst service. I waited 50 minutes for already prepaid ticket. Never, never again!