I gave this place a try as it was under new ownership. It looked like they were trying to do something unique and provide some good services — free ice with fill-up, a café, reasonably priced gas to name a few. After a few visits it became clear that this place was a circus — constantly disorganized and unable to follow through on simple requests for service. I made the mistake of having them do service on my boat(which they outsource to someone off site). The result — it came back in worse shape than when it went in. All the other niceties they are trying cannot compensate for the inability to provide competent marine services. Do yourself a favor and avoid this place.
Chris M.
Évaluation du lieu : 2 Boston, MA
Horrible Experience,(and Charged Credit Card Twice!!) Horrible experience renting from Holderness Harbor. Rented a 20′ pontoon boat; arrived and the original boat was not available, ended up getting a smaller boat that fit less people. Almost didn’t notice! the new boat didn’t have a ladder on it! Was told by multiple staff that the ladder had broken and that management was refusing to replace it. I don’t know how they expect people to get out of the water onto a deck that is 2 feet off of the water without a ladder. Seems like drowning might me more of a liability. To top it off my credit card was charged twice! They have not returned my calls and I am having to deal with my CC company to dispute the charges. The only positives were upbeat junior staff, a great handyman, and a golden retriever puppy. Unprofessional. Unreasonable. and a overall regrettable experience. STAYAWAY.