Firestone Complete Auto Care

The manager was extremely kind to my husband! They were able to fix our tire right away at a great price! We were in such a bad position, our tire was leaking and we had family waiting for us to pick them up at the airport and a long ride home and my husband explained that to the manager and he could not have been nicer, got us in right away and back on the road!

We had a flat tire last in the middle of the night and had to stop in the area. We called around in the morning and the staff here was fantastic. Despite being fully booked, they got me in by 8:00 and had our tire repaired and finished shortly after. The service was polite and friendly and I am very grateful that they were there for us after a rough series of events. I would highly recommend this place.

I am from the area but currently live in Chicago. Over the weekend when I was coming from Chicago to Toledo, out of nowhere my car started to make an extremely loud noise. It sounded like my muffler but was unsure (due to my lack of car knowledge). I was referred to Firestone by my cousin who has had good things to say about them. When I called, Beau immediately answered. From the very beginning he was extremely pleasant. They were able to take my car in that very day. When I went in to drop off my car, I was greeted by Beau. He was just as friendly in person as he was on the phone. I left my car there for the day and they probably had it for about 5 hours. It turns out that my catalytic converter needed to be replaced.
I picked up my car later that evening and again was helped by Beau. I wasn’t entirely sure I understood what Eric told me on the phone so I asked Beau if he could explain to me what exactly went wrong with my car. He explained it to me in great detail and it taught me a lot more about how the catalytic converter works. I like that he took the time to educate me and help me understand the cause of the problem.
I truly appreciated how kind and helpful Beau was. I haven’t had such a pleasant customer service experience in a long time. Thank you Firestone and a huge thanks to Beau! I will definitely come back to this location when I need my car serviced again.

Lucas County residents… Here me now!!!
This is a superb place to take your automobile for service. I have been relying on them for the past decade. I routinely do business with Beau who is just as nice as any friend or brother or close relative could be.
MORE TO COME!!!