Sky Zone Trampoline Park

Took the kids for a fun afternoon and wanting something different than our normal outings. Several friends recommended it and we have to say our experience was great. While the staff was all younger they were very helpful with us and our little ones (both under 9) and explained everything and helped the girls to their «zone» the first time. Yes, they are strict on the time window you are there but we felt like our hour was enough. My wife and I even jumped and did the foam pits and will be doing this again soon right alongside our kids. :)
They have lockers for valuables, $ 0.25 for a small or $ 0.50 for a large. Snack and beverages are expensive but in line with other similar places. Facilities were very clean and enough spaces for people to relax and take a breather.

This is a fun place to take the kids. They will get a ton of exercise here. We came for a birthday party. All of the kids had a blast. The birthday party host did an awesome job.

Sky zone is a fun place to go for an hour or so, but i am writing this specifically for a bday party experience. I paid for the top level package for 25 children. My cost was over $ 700. I was told my party wpuld go from 11 to 1:15 and our jump time was 11:30 to 1:15. We asked everyone to get there 10 minutes early, only to be informed we could not be in the room until after our jump time. Good thing we were there early though because it took the staff 40 minutes to check us in. By staff, I mean the one girl that they had working the party register. I would not have been upset by this but they have 3 birthday parties going on at the same time, and behind the general counter there were four employees standing back there laughing waiting on nobody. The party counter had a second machine somebody could have used but they chose not to. Finally about a half hour into jump time the children started saying that they were thirsty. I paid for unlimited beverages to come with our package. I asked if I would be able to have a pitcher of water and some cups and was told absolutely not you had to wait until your jump Was over. If I want water I would have to go up to the counter and pay $ 3 per bottle of water. After speaking to the manager she did permit me one piture of water to split among 25 very thirsty children. The attendant in our room actually was counting down and will not allow any of the children to touch the pitcher of Pop or the pizza until 12:30 on the dot, not 12:29, 12:30. We had the room until 1:15. At 1pm the staff came in and started throwing out all the pizza and pop. I said we had the room until 1:15, they said sorry, continued taking our stuff and left. Finally we gave up and left. Since we were not allowed in the room ahead of time, we had 45 minutes for cake and pizza. My son wasnt even able to open his gifts in front of his friends. And technically since they threw all our stuff out, we only had 30 minutes in the room. On the way out the manager could tell i was upset about the whole experience and gave us passes to come back. I will be calling to discuss my issues on monday, i didn’t want to ruin my sons bday further by discussing it then, but i hope this review warns enough people to not waste your money here until they can make some major changes.