Walmart Supercenter

Low quality items, depressed staff (I guess I would be to), and the list goes on. Definitely NOT worth a visit.

Watch photos are to document and verify this review
Update: Sherri made things right on 7−17−15. Turns put one watch was actually defective. She exchanged the defective watch out, replaced batteries, adjusted bands, etc. However, thats no excuse for managers not making any effort for customer needs, and finding out IF SOMEONE had capabiluties. Assistant Manager Robert, thank you for making sure Sherri stayed. I found out about this. Sherri did a great job, and helped me with one of the watches at time and date of purchase. Now lets get qualified people on jewelery to stay til 10, or have 75% if the employees trained for those duties found at the jewelery counter.
Walmart on McCord is getting much worse.
I went on my bike from North McCord road to purchase a couple of watches and a few other items about 3 weeks ago. One watch stopped 3 times, as the other watch had a date changing glitch.
I took both watches back to get them looked at and to get a battery fix or whatnot. Last night, I took the 50 minute «detoured» bike ride on Thursday, July 16, 2015. I went through Holland, through the High School Parking Lot, and then wound up at WalMart on McCor Rd. After this extra work and time to get to WalMart, I go in and have Maria page someone to the Jewelry counter. She said to me that it was a smart idea, as she had only seen 2 people since she was working there, in that area. That was a bad sign already.
I get to the empty counter area, wait 5 minutes. I get fed up waiting, as I was feeling like I was forgotten. I also did not hear a page either. So I called the store to have a manager paged.
After 5 minutes went by, I saw Rick coming over to the jewelery counter. He was outside having a smoke, from the smell. I mentoned to him about fixing my 2 watches, and had the reciept, as date and proof of purchase. He did not know how to fix the watches, nor did he want to page any employee, who might.
Out of all of this, due to lack of staffing around 9 pm, due to lack of manager suggestions for customer service, due to my longer than normal bike ride, and aparently bad management training and practices, i Am rather pissed!
Note that there was a capable jewelery counter employee at 10 pm a few weeks prior. No reason was given as to why there was not a capable employee there last night.
I called and spoke to a male manager who did the fake sounding «thanks for making us a better store.» He then said that there will be a discusion with the manager about staffing issues. He agreed about inconsistent staff hours, and said it needed to be corrected.
Since the incident, I had found out jewelery counter staff must also be Al Bundy… In shoes. Not fair to the staff that is way underpaid. Have not seen Sherri since my review, jewelery or elsewhere in the store. That is sad. She took allot of time to assist me in solving my issues.
If this staffing issue gets corrected permanently, i will either re-​review or change this review, if possible. But the lazy union thinking and actions of Wal-​Mart, which is NOT union, has to stop PERMANENTLY.