Grace Bicycles

My wife and I bought hybrid bikes at this shop. They have a nice selection of bikes and accessories. We dealt with Scott, who was very knowledgeable and personable. We felt that the prices were fair and that the bikes we purchased really met our needs. Their service has been excellent and they are very responsive and accommodating.

My friend and I were on a training ride this weekend when we ended up with a double flat not far from Roy’s shop. We called to ask him a question and when we explained our situation he generously offered to come to where we were to get it sorted out. Roy showed up 10 minutes later, fixed our bikes and adjusted the cleats on our shoes. I honestly can’t believe how helpful and pleasant he was. On our way to his shop to pay, we ended up with a dérailleur problem and had to walk part of the way. Again Roy graciously tweaked the part and we are on our way again. This is why I like to support independent shops, the service was impeccable and it was so great to be around someone with such enthusiasm for biking. Can’t Santa good things. Unfortunately I live in downtown Boston, otherwise I would bring my bike to Roy without question.

Exceptional customer service, knowledgeable, and keen attention to detail — there are few retail establishments where it is this enjoyable to do business. Customer comes first — really it happens at Grace. Doesn’t get any better for a new bike, fittings, service/​repair, or new kit. Sunday and Thursday night ride groups always enjoyable.

Great little bike shop. They are honest and knowledgeable. I have only bought a few accessories from them, no bikes, but I bring all my bikes to them for servicing and they do a great job. They are honest, last time I brought my mountain bike it, they didn’t charge me to fix my rear brake because it just took them a couple minutes. They could have easily made some easy money from me there. Always willing to take the time to explain everything. Always have some really nice road and CX bikes in the shop too.

I’ve visited Grace Bicycles a few times in the last year to talk with Roy and Scott about bikes and fittings, and went in this morning (finally) for a proper bike fit. Roy was very thorough and explained all the phases of the fitting, and made a series of adjustments and suggestions that have already made a positive difference in how I ride. I’ll be going back in a few weeks for a follow-​up and hope later this year to buy my next bike from them. They’re a great local shop and well worth a visit.

While I bought my bike at a competitor, I only take it to Grace for servicing. Their turnaround time is amazing and they don’t overcharge for fixes during tuneups. In fact, they instead offer discounts on labor. Roy and Scott remember your name when you walk in the door and treat you like family. They offer weekend rides and computrainer classes. The prices on bikes, parts and accessories are very reasonable! The hours can be a bit sucky during the week, but the service and knowledge you receive makes it worth working around them.

I bought my first road bike from Grace Bicycles, plus a bunch of accessories, have had my bike tuned up services, components for a bike build, and also had a bike fit.
It’s great to have a store like this in the neighborhood. Grace offers services for novice through to experienced riders — they certainly have the product range for everyone including high end bikes and the Retul computerized bike fit system.
Roy gives great advice that has made my cycling more enjoyable.
We’re lucky to have a store of this caliber around here without having to go closer to Boston.

This bike shop is a true hidden gem. If you are new to cycling, they will advise you on what options are best for particular needs. They can repair/​adjust your old bicycle at a reasonable cost and quick turnaround. They offer a wide range of models, sizes, and prices to suit your needs — and your budget. If you are an avid cycling enthusiast, you’ll appreciate their line of artisan frames, custom builds, and the latest in high tech fitting. In short, if you are a newbie or a peloton pro, you’ll find what you are looking for at Grace Bicycles.