Dunkin’ Donuts & Baskin-Robbins

Love this DD location! I actually go out of my way on the drive home from work to come by here (need the caffeine kick before a late night study sesh).
The employees behind the counter are quick, efficient and cool. They handled my ‘pumpkin mocha’ iced latte request with grace and no extra charge on the additional syrup (love this about DD).
This DD is always clean and well kept with lots of yummy donut varieties to fulfill your sweet tooth. plus… there’s ice cream! I mean, come on. when you wanna fulfill that sweet craving on the go. this is the place to do it.

This the worst dunkin donuts there customer service is horrendous. Every time I go there and order black coffee asked for sugar only 1 pack is giving to me and if I ask for another one they make faces… another time I stop by because was on my to miAmi and order coffee and flat bread again same thing e the coffee and the sugar wen the flat bread was ready the last hand it to me I was seriously she just hand it the flat bread no bag I had to asked for a bag. I work in customer service and I want to get the same service I give my customers. everyone in the location needs customer service training class .the manager is rude and the rest of the employees .bad bad customer service !

I have (unfortunately) been going to this location for years, but only because it’s right next to my house. However, I usually will go out of my way and go to the other location. This location can never seem to get my coffee or order correct.!Despite having to repeat it multiple times. Iced coffee, 4 Splenda, sometimes vanilla with an Everything bagel, cream cheese and cut in half. There have been multiple times I order and get forgotten about, when they make multiple orders but not mine I ask «is my coffee coming soon?» And get a dirty look.
Being a religious dunkin customer, I have finally given up «giving this place a chance».
Go to the one off pines/​flamingo or the one off orange/​flamingo. You’ll be much happier, atleast I know I am!!!

Never knew the wonder of DD until I moved into the neighborhood of this gem. It really is true «America runs on Dunkin»

This is one of the best Dunkin’ Donuts that I have been to. The manager, Paula, has been working there for several years, and really know what she is doing. The store is always immaculate. The seating area is always tidy, there is never any garbage left over anywhere or coffee rings on a table that you have to clean yourself before you sit down and enjoy your meal.
The bagels plain or with sandwiches are delicious. Egg and cheese, Turkey Sausage, Turkey slices, Chicken … all delicious, made right while you are waiting, and served HOT! The donuts of course are equally delicious– and at this location they always have special holiday ones and the latest newest flavors. Cookie dough? Chocolate cake batter? Yup, they have it here and they get it to you fast! There is usually a person dedicated to making coffees, and asks what you are drinking while you are waiting in line so that by the time you are ready to pay your coffee is ready and waiting. They have regular coffee as well as lattes and several different flavors to choose from — hazelnut, vanilla, mocha, coconut…
Above all else, every member of the Dunkin’ Team (the employees) at this location are extremely friendly, and have common sense. What do I mean by common sense? I come here all the time during my lunch hour and get coffee — one day I was sick and lost my voice, and the cashier asked me if I would like some hot tea, and got me some honey as well. Take that Starbucks! An extra star for this location for having employees that treat their customers like people and actually have a human component to them instead of just offering the day’s special.

This morning my husband and I were placing our order with Paola (the manager). Next to us, Aly was helping a young lady with her order. The young lady (maybe 16) was about $ 1 short and without hesitation Aly took $ 1 of her own money and completed the transaction. That is GREAT service. The young lady wasn’t embarrassed and Aly did a great deed. The crew at this location really remember and care about their customers and getting the order right. I hope the young lady that Aly helped pays it forward but we are definitely going to do so on her behalf, too. Great job Aly & Paola!

I think this is the best Dunkin’ Donuts in this area. The staff are always friendly and helpful. It’s great that it’s a duo of Dunkin’ Donuts and Baskin-​Robbins so there are a lot more options to choose from. The store is clean and everything is prepared the way you want it.