Midas

Mitch and Albert have taken great care of me for years. They’re now NAPA instead of Midas. Let’s see how it goes…

This location is now Napa. If you had a good experience here when it was Midas these are the same guys! Only difference is the name change. Albert is always doing the right thing for the customers and him and his team have worked together for many years. These guys know what they are doing!

I needed my vehicle to be inspected for Side Car. Decided to go there. They have changed the name. Now it is called NAPA. Got my vehicle inspected really fast. They also made a discount. I came in without the appointment that is why it was supposed to cast me more. Guys who inspected my car were really nice, fast and professional. Liked that. Good job.

I was stranded a block away with a flat tire and they made an exception to come to me and put on my spare! So grateful to mitch for taking care of me!

UBER DRIVERS: I came here today for the CPUC required 19 point inspection and passed without any hiccups. Since I spent over $ 50 for a synthetic oil change, the inspection was free of charge. Otherwise it’s $ 20.
Prior to coming here, another «Über recommended» mechanic claimed I needed new tires in order to pass inspection. But two professional second-​opinions confirmed what I had already thought: my tires were fine. (Guess what that business specialized in – TIRES!)
I’m now wary of some of these «Über recommended» mechanics leveraging the inspection forms in order to generate business.
After that experience it was nice to come here and have things go smoothly. The technician recommended new cabin and engine air filters, and then explained which pages Über needed me to upload.
Recommended for Über drivers looking to get their CPUC required inspection forms.

Midas did great service and did inspections great. I would recommend this place. Thanks!

This location has high marks on Unilocal so I went to find out myself as I needed an oil change using a coupon from those mail inserts. It came with an multi point inspection, topped my fluids and a coupon for my next several visit. The mechanic was forth right and communicative. 5 stars to these boys and the helpful gal at the cashier booth!

Took my car in for a 19 point inspection. They took me in right away (for an extra cost of course). Great car and customer service here. Friendliest people. Would come back

I’ve been taking my 2001 Focus here for the last 6 years and have never had any major issues with the services from Mitch and Albert’s team. Whenevr something’s wrong, they give me the honest cost estimate and always want to work a deal with you in case things seem a bit too expensive. If they find that its X, Y and Z in terms of issues, you can always ask for the most important and work from there over time. Also, if a part or service they’ve given to you in the past has suddenly gone bad, they’ll always stand by re-​doing it within the warranty as best as possible.
Yes, car repairs are expensive, but I’ve never had a thing go horribly wrong once they fixed the issue.

I made 330pm reservation today for oil change, however I was within the area and thought of dropping by if they can accommodate me earlier, 2 hours early. First Liz (reception) was so kind and friendly, immediately check with the supervisor Mitch if there’s a possibility of taking my car earlier. Both said yes, and even mentioned that they will do extra check without no charge as a courtesy.
This is what you call, customer service. I usually bring my car in Honda Center but they have my business from now on. Thank you guys… you made my day :)

The staff was polite but at the same time I felt like they were scamming me. I brought my car in because I needed new rotors in the front (my back two had just been replaced). The guy had me come back and look at my car (I am not a mechanic, that is why I brought it here) and he told me I needed complete new brakes in front and back. I told the guy that I had recently replaced the back brakes and rotors. He said hold on, went and talked to another employee, came back to me and said alright I talked to the manager and he said you would be alright if you just did the front for now if you come back to get the back brakes fixed soon.
I didn’t want to keep explaining myself so I said fine just fix the front rotors. The next day my car wouldn’t start. I realized my battery was dead and the battery wasn’t even my car battery! Long story short, I can’t really prove that they switched my battery but I also took my car to another brake specialist who said my front brakes needed to be done before my rear/​which doesn’t make sense if they just replaced the front brakes.
I am not a car specialist so I need to go to an auto service place I can trust. All I recommend is that you are careful and know your stuff!

I usually try to support more small mom & pop type businesses, but this Midas is convenient and always running specials that I get via mailer. That said, I have visited here a few times, and the rates are affordable, except for the fact that I always feel like they are up-​selling me.
I go in for oil changes, and like clockwork they call me to say there is something else that needs immediate attention. Sure, I realize that on older vehicles this is certainly going to happen, but when you go here every few months for an oil change and they try to say something new needs attention that wasn’t mentioned the previous time, you have to wonder.
For example, I went in for an oil change in the fall I was told that I needed all 4 brake pads replaced immediately. That came as a surprise and I didn’t have the time, so I opted to wait until a later date. A few days passed and I forgot about the need. When it came time to get another oil change, I actually went to another local shop and remembered then to ask about brake replacement. The mom & pop shop owner informed me that it wasn’t urgent, but 2 out of 4 could be replaced, whereas the other 2 had plenty of life left. (Mind you this was months after Midas originally told me that all 4 should be replaced.
Sooooo, while they do have good deals running usually, and they always turn the work around quickly, I still feel like they press you way too much for additional services that may not be as urgent. I may use them for quick oil changes, but that is about it!

This is the second time I come here. I came the first time with a $ 14.99 groupon. I called and made an appointment. I came in at 16:30. They said that was the latest I could come in and get my oil changed, during the week. I was excited I live down the street from the shop. I was hoping all went well so that I could only come up the street with my oil change needs. Mitch checked me in and he was stoic, really chill. Albert checked me out and gave me the 411 on my car. Said it looked good. He wanted to charge me some outrageous price to replace the filter. I told him I could do it myself. Thank you for bringing it up to my attention.
I went back again yesterday, because I found a $ 19.99 coupon for an oil change. I spoke to Mitch over the phone and asked if I could come back at 16:30, he said sure come on in. Came in and they took care of business. Albert then brought up a couple of car issues that I needed to address. I told him thank you, but I need to do my homework and see if this is the shop for me and verify that the quotes that he was giving me was good. Basically I said I did not want to get taken for a ride on my car. He said between him, Mitch, and a couple of the mechanics they had over 100 years at this particular shop. I was not going to be taken for a ride.
I will update you guys if I go back.

I have a 99 Jeep Cherokee sport with 157K. I bought in my car to have the brakes done and was kept informed and provided a good fair service and a good price. I felt that Mitch and Albert were both trustworthy and honest.
In July I bought in my car to have my brakes done. The turned my front rotors, replaced the pads for free (though labor still applied — I wish that was included just as I wish I would win the lottery), replaced a wheel bearing and replaced a part that was frozen in my rear brakes which was causing the majority of my braking to occur on my front brakes. They told me my rear drums were still fine and the pads good because of the misallocation of braking to my front brakes. They quoted a fair price, did fine work and returned my car within a few hours.
Today, I brought in my car again because my rear brakes were screeching bad as if I needed new rear brakes. Mitch reviewed my paper work and immediately told me that his goal was to get me out of the shop without any cost. He kept his word.
Today, they just deglazed the rear brake pads and drums and my brakes no longer make a sound and the braking is much improved. He told me the last service on my rear brakes (apart from the switch they replaced in July) was in 2009 and this happens occasionally.
he did the work at no cost and had me out the door in less then an hour. I would recommend them for their honesty, good work, good customer service and quick service. Thanks guys.

Such great service! I came in with my lights dimming and my car acting up. My check engine light was on and I knew I had a broken motor mount but wasn’t sure what else was going on. Mitch, the manager was really great at making time to squeeze my car in on a busy day. I left it at 7 am and it was finished by 2pm. I needed a new battery a new motor mount and a new EVAP sensor. While the price seemed a little on the high side for some of the labor it was worth it to have my car fixed in half a day. I have been going to Pep Boys since I can remember, but I will no longer go to them now that I know the quality of work Midas does.
My check engine light popped back on 4 days after it was fixed, So I brought the car back in, they checked it out and found a crack in a vacuum hose, and replaced the hose free of charge. I Just thought that was so nice of them. Definitely go here if you need anything, the service is excellent and the staff are all great!

Bought a groupon and used it about a week ago, called this location to make a appointment and scheduled one for three days later at 3pm.
I arrived at 2:30pm and was told at first that I was early (blank look I gave) and that they were swamped (as no cars were on lifts) fine ok.
After talking with Albert and registering my information he took my keys and asked a few questions, ten minutes later my car is on a lift and being worked on in some way.
15 mins later Albert advises me that everything looks great but I need to services that I should really do, one was a kit to clean out my old engine buildup and the other was for my transmission since it’s a bit dirty.
Well my car has 167k miles on it, I honestly think he might have been telling me the truth, but at 167k miles I’m truly lucky my car still runs, regardless if I do this service or not. If I did do the service it would be ONLY $ 210 dollars… Yea, I am good.
Other then that Albert was ok, I know all shops have a sales pitch at some point, but if I am here for a oil change, just give me what I need and let me go about my business.

Fernando is the man! He fixed my car right up and it’s a 74 triumph spitfire. Mitch definitely made it happen, and happen quick even though most of the parts don’t exist anymore. Liz added the final touch of grace and smiles to the experience! Thanks guys! I would have croaked if not for these humans, no other shops could work on my super old sports car.

I normally don’t review major chains but the service at this Midas is just so great that I can’t not review it.
I feel like the two main managers at this Midas (I think their names are Mitch and Albert) are very dependable and trustworthy bros. Every time I come to get my car serviced, they explain in detail over the phone exactly what’s going on and even invite me to come check it out myself before they make any repairs (good move!). For example, my brakes needed to be replaced and I had suspected this since they were a-​squeaking for some time, and I was invited to come check them out before making a decision to put new ones in.
Additionally, they always offer me discounts for being a loyal customer. They hand out coupons for oil changes, tire rotations, etc. and even give you a loyalty key-​card-​type thing. Every time you get an oil change, they punch a little car-​shaped hole in it and you get a higher dollar amount off the oil change until you have 4 little car holes, then the 4^th oil change is FREE. How awesome is that?
AND the lady working the office (I think her name is Liz) is super friendly and polite. I seriously love all the employees here.
For fast, reliable service, don’t think twice about going to this Midas! It’s as good as it gets!

. I went in for an oil change and received a phone call with a list of things that needed repair. ok every place will do that. However they did not mention my engine, NOR did I have any engine issues when I brought my vehicle in.
After leaving I noticed that the engine light was on which it was NOT on when I brought it in. When I brought it back I was told it would be 105 $ just to find the problem. I politely reiterated that the light had not been on when I brought it in.
He then offered to look at it without charge the following day because he was «too busy,» but then called me an hour later to let me know he would not be looking at my vehicle after all and that he was not going to do a bunch of free labor «just because I got an oil change there»
Do yourself a favor and avoid this place.

I haven’t taken my car back here for sometime which is a good thing, right? Well, it was finally time to take my car in because it was making a strange sound. I’ve been coming here for more than 7 years. I think that’s the longest relationship I’ve had in my life. Haha. Lol.
I arrived early and was greeted by Albert. He is a wonderful man with a big heart. I explained to him what was going on and he was prompt to taking care of my cars needs. He gave my car a thorough assessment and told me what needs to be done to keep my car running and me safe. As I have mentioned before, I have been coming here for years so they know the history of my car. Based on this fact, I place high trust in them.
Mitch, Albert, Eddie and Carlos are honest men. They try to work with me on my budget to help me when I need to. I say this only because I have built a good rapport with them over the years. Mitch is the manager and he has always demonstrated honesty and integrity to me when I come in for the work performed on my car. These traits of honesty and integrity trickle down to his crew (Albert, Carlos, and Eddie). Also, it is always a pleasure speaking with Liz as she checks me out. She always has a smile on her face. Simply beautiful. My reviews are strongly based on customer service and I personally feel that this Midas provides excellent customer service. I can’t imagine taking my vehicle to another place.