U Store Hollywood

It’s central location is convenient. And we’re done right there. Archaic system, horrible hours, one adept staff member, and rickety-​lean to blue storage units/​shacks in atrociously long and narrow rows. It is creepy. Strange people use their units as their ‘day room’ and sneak out by 5pm closing time, while a band of ever-​changing in number native Africans or some island nation actually live on-​sire and cross through the alley ways to spy on any interloper who has the nerve to enter their kingdom – they presumably are security, but they provide security for free housing and have a easy INS hideout.
Got word that this Ma & Pa Kettle-​designed is closing, and will be torn down early in 2016. Good riddance! One swift fart from a five year-​old would have the right amount of force to knock this card house down when emptied out.

The place is a rip off!!! The building menager is not only rude but abbusive. I was with them for two years and on last day they wanted to charge me another month becouse I left a small item. The budling menager started calling me names and become verbally abusive, I had to call the police becouse I was afraid he will do something to me. All becouse I didint want to stay another month, thats not how uou treat customers or people!!!

Now they are harassing me with phone calls and emails saying I owe them money. My car hasn’t been on their lot since January 6^th. I paid for the whole month of January even though my car was on their lot for only 6 days. I followed their policy and gave them my ten day notice. I have the emails to prove it. They are saying I owe them for February and now March. They are unorganized and need to update their system. Why don’t they know what’s being rented and what’s not?

Jeremy is absolutely wonderful!
Actually everyone is nice here & but Jeremy is very helpful. The storage facility isn’t glamorous by any means but it is SAFE & very convenient. With pull-​up units… unload & go! The only reason why I didn’t give it 5 stars is because of the hours. It closes at 5pm, but on the flip side it made me not stay there all day & sort stuff. I hate spending on money on things I don’t use … So it made me commit to get rid of the stuff & never I want to be bogged down by my past. The 2^nd flaw is that if it rains you can’t sort thru your stuff … You have to place things outside & they would get wet. Overall, I would comeback here if I lived in Hollywood & needed storage.

I have rented a storage unit from U Store Hollywood for the last 18 years, business I have given them in the thousands of dollars. For the last 3 years, they have begun compelling renters to insure their units with them for an additional $ 10.00 a month. When I protested, they said it was mandatory and I told them that I carry my own renters insurance with Allstate. They deferred a bit to this, although I had to send them proof of my coverage. To add insult to injury, this year they said they now need yearly confirmation on my insurance policy and when I didn’t provide it, they billed me automatically for the insurance!
U Store Hollywood permits indigents to reside in storage units during daylight hours; they also permit tenants to use the units for fabrication with power tools and paint. Not only are they not interested in the safety of my things, their management puts my stuff at risk by flaunting safety and health codes. Clearly, their «insurance» is for sleazy profits. Please help me stop this injustice.

It’s been about a year using this facility, they are great, never had any problem, spacious spaces, people are nice, drama free, i think they are the best.

Been storing things on and off here since the 80’s. Never any issues. Staff is friendly and helpful. Units are Easy to access, great location, safe, and not your corporate impersonal space. Tenants are interesting and some are vendors that sell everything from beads to hats to African drums. Part of the community.

Do not be fooled by these other reviews they are obviously written by the employees.
This place is like most storage facilities except they are sneaky and crooked.
The drive up storage is nice,
but when you are done with renting the space you might find it difficult to leave with out being tricked into paying another months rent.
Seriously beware!
They have a nice long 20 page contract with lots of specifics and if you do not follow them exactly they will threaten you with late fees and liens.
Not worth the headache.

this place is wonderful. i seriously doubt that writing a good review is in my best interest since the rates may go up… but they really are the best deal around. much cheaper than the others i checked in the area. more of a mom and pop operation and totally reliable. they are not corporate in any way so if you want loading docks, elevators and a place so big that even the employees can get lost, this ain’t it.
i’ve had stuff there for 5+ years. during that time, we moved to a larger unit and it’s still a great deal. the guys in the office are cool and friendly. (and i’ve seen a hollywood local legend drop off her check there. she was in her pink car. shhhh!)

Nice friendly people that work there. Very honest and good rates for what I needed