Ambiance Nails organic spa

I came in and received excellent service. I got a herbal spa pedicure. The best pedicure I had yet. Very relaxing. Hana did a wonderful job!

I’m usually not one to leave a bad review about a business, but after my experience today I felt that it was necessary to convey how awful my experience was. My sister and I had an appointment for a mani and pedi and while we were there we were talked into a hot stone pedi (which I was really looking forward to) well during the pedi both technicians were called back half way through to do waxes. The girl doing my sisters nails apologized for stepping away, yet mine said nothing, just disappeared for 10 mins while I had freezing cold «hot towels» on my legs. Both techs came back and proceeded with the pedis. Mine was majorly rushed and she burned me several times with the stones even after I told her they were very hot. I now have burn marks on the bottom of my feet. Besides that the pedicure was very rushed (only took about 15 mins). My feet don’t even feel or look like I got one done. After was the mani. I usually get gel, but by the way things were going I decided to just get regular polish this time. THANK GOD ! I told my tech I don’t like my nails super short and showed her the length I’d like them cut to. Well she obviously paid no attention to what I said and cut them as short as they could go. Right after a man that was working the front desk went up to my sisters tech (meanwhile my sister is pregnant and about to go any day now) and he abruptly taps her on the shoulders and said «you wait while she does a wax». The tech said no I’m not making her wait again and the man proceeded to scream at her in the middle of the salon saying «YOU GO DO THE WAX NOW !!» She again apologized again up and down. Next he comes up to me, grabs my wrists and puts them in a bowl of freezing cold water with no soap and tells my tech to do a wax. She doesn’t question it and leaves the station, not even saying a word to me. Both girls come back about 10 mins later and finish the manis. My sisters nails looked great and the girl that did them was fantastic and I feel she was treated poorly. My nails on the other hand were an absolute joke. There was polish all over my skin and when I said something she abruptly said «I was getting to that» (even though she had told me I was done). Not to mention my nails are all different lengths and all different shapes. I paid $ 52 for maybe an hour, no more, for both a pedi and mani that I feel a child could have done way better. I will never come back here again. Besides my sisters tech, there was absolutely nothing good about this place and I feel it was a complete waste of money.

I have been to this nail salon and few times and after my latest manicure, I will never return again. The time before this, my pinky was cut and I was bleeding. This time, I didn’t receive an even half decent manicure. I could have done a better job at home. I did not receive a hand massage and the polish was applied very sloppy. My nails were not manicured well at all. I have excess skin by my cuticles and the edges are not smooth.
I also think it’s very strange that you can pay with a credit card, but cannot tip with a credit card.
This was the place I’ve gone on a Sunday when my regular place is closed. I will not make that mistake again. My nails look awful and I wasted my money. Very disappointing.

My wedding nails looked terrible! She made them as square as could be (which I didn’t ask for) and also wouldn’t allow me to add any sparkle to my gel nails. Meanwhile, my sister-​in-​law goes the next day and gets sparkle on her gel nails. I will never return and I’d advise you go to another salon and don’t waste your time with this «fancy» salon.

My daughter and I went for mani and pedi and we will never return. The prices were high which I wouldn’t mind, but our nails look horrible. My gel manicure on multiple nails they missed half the nail. My cuticles look terrible, and there are bubbles throughout the polish. My daughters gel polish looks better but the tech didn’t even clean up the bits of polish she got all over her fingers during the process. I’ve had better pedicures almost everywhere else I have been. And then when I was paying the woman yelled «and eyebrows!» To make me pay to get my daughters eyebrows waxed, which neither of us asked for. The experience was terrible.

This has been my salon for over a year. I didn’t mind paying the higher prices all this time because the setting is nice. I even hosted a party there and have referred friends. But in the last year all but 2 of the staff that were there a year ago are gone. They have a sign posted that says they should speak English only, but they no longer adhere to it, but most importantly, the last 2 times I went my mani and pedi were awful. My nail tech left so when I went in I had a person I’d never used. She did a good job but she took forever, then 2^nd time I went back she was gone and the person that did my eyebrows cut them off, and the person that did my pedicure and gel manicure did an AWFUL JOB. So bad that he had to re-​do the pedi (blaming the polish). On the manicure I was going to leave with them looking horrible but they had another woman come over and fix his damage. This place is close to me and convenient but I’ll find another place…

I had the worst experience here getting an acrylic manicure. My stylist was completely rude and inconsiderate. He pinched my cuticles with his long disgusting unkept nails, and they bled. I told him to stop, and he ignored it. Later he was removing excess nail polish and he rubbed nail polish remover on my cut cuticle unintentionally. I corrected him and he proceeded to rub nail polish remover haphazardly and it entered my cut. I checked my nails and they were crooked and not completely covered with acrylic. Over all, this place pissed me off. I wish I had knew this man’s name so I could report him. My friend had to walk outside to give him his undeserved tip because he was too busy smoking a cigarette when he should have been working. I will never return because I fear having him again.

One star is generous. They are rushed and too worried about what is going on around them. This was my second trip as I gave them the benefit of the doubt but a different person and same CRAPPY results!

I have gel powder on my nails.(if you don’t have it your missing out). Upon arrival u ask if they have gel dip systems I needed a soak off. They one word you «ok». Waiting for the soak off the gentleman says sit down he days gel I said gel powder I know this was going to go bad. He decided not to soak off my nails used tips from the box and manually removed them. I said that «that hurts» his response is a little bit… then stop and do it the right way. After that he brings out an acrylic set!!! Not what I asked for… I said no thank you 10 bucks and left. The salon was damn near empty. To going ladies doing nails had no input add the gentleman man had no clue what I was requesting… don’t go. Sorry to many options to settle for this customer service, service and communication!!! I checked in and checked out!!!

I almost couldn’t believe my eyes when I saw ambience in the macdade mall. I’d been driving all to the aramingo one for some time. You will pay more here, but it’s well worth it! The place is brand new, great atmosphere & décor. Great at doing designs here. Tons of colored glittery acrylic for tips.

I have gone there twice now. Both times I said I wanted a specific style of nail. The first time I asked for elaborate hand crafted nails that were not just tips but specifically built because I wanted a «Stiletto-​shaped» nail of medium length. I had about $ 100 to spend to get this accomplished as I had saved it up. When she glued the nail tip on I asked why but she said that was how they are built. I asked about the foil wrapper on the nail and stuff but she ignored me. I questioned then her ability to understand English and figured I would just bring a picture next time. But the nails for $ 55 + tip turned out «Almond-​shaped» and the design was not anything to write home about — far from elaborate — (white with silver glitter, and two nails designed with glitter from a nail polish jar) far from even really standing out at all. And they insist on you having the expensive Gel. I felt rushed and judged by my clothing that I possibly didn’t have enough money to pay. She also put lotion on me that gave me an allergic reaction. Sum Total: $ 55 for acrylic tips/​Gel and 4 small paint designs.
The second time I went — cause I am a fool who gives people the benefit of the doubt and thought that I did not explain properly so I wanted to give her another chance to do things properly. But this time she told me how I don’t want too many rhinestones or designs because it’s too expensive. Again I had over $ 100 to pay for nails and yet again she just seemed too, rushed gave me Almond-​shaped nails again despite repeatedly saying «Very pointy» «Stiletto style» and «Very sharp» they were still Almond shaped. I said I wanted an elaborate french manicure with lots of different rhinestones and designs on each finger in black and purple. She told me «That’s too expensive» and basically refused. And then only did black despite me asking for a purple liner. I asked if they could be matte finish and I was told they ran out and never ordered it again. And that they didn’t have other colors of glitter nail polish to decorate the nails with $ 40 for a nail fill/​Gel.
If you do go, ask for anyone but Lily. And maybe if the others are off their phones they will help you.

Nice atmosphere and friendly staff but do not do a good job painting nails and expensive… also practically got burnt with a hot stone.

Once again i tried Ambiance Salon at McDade mall. This by far the worst salon i have ever been to. I waited 30 minutes to get a 10 minute manicure. First of all, the lady who did my nails had dirty fingers and crazy lady makeup on. No one acknowledged me when i walked in. She took 5 minutes to barely push back my cuticle and the manicure bowl had cold water in it. After that the lady wiped lotion on my hand, no massage! Did you know the pedicures are timed? For 20 bucks its a 15 minute pedicure. If i am paying 20 bucks you better take your time on my feet. Its pretty bad they have a sign at the drying station, saying you have 3 days to come back and get your polish fixed.
NEVER AGAIN! I wish i could publish an article or post signs and warnings outside of this place