Serene Salon & Spa

I have been an Aveda customer since 2004 in five different states, and this salon ranks with the very best in my experience. Michelle is talented, patient, thorough, and careful in her cuts, which is something I notice and appreciate. On top of that, she is kind, her salon is clean, interesting, and soothing to experience, and her staff is friendly, knowledgeable without being pushy or uppity, and competent. I have never felt like I am being rushed along or that I am not getting my fair time in the chair, even when there is another client waiting. This is huge with me, as I space my haircuts out a bit (8 – 10 weeks usually) and really look forward to the Aveda experience.
I am so happy to have found her salon and intend to continue going there for cuts and highlights for the foreseeable future. I highly recommend Michelle, and I think she would impress clients looking for edgy cuts as well as professionals like myself who need to maintain a more polished look.

Found myself with a couple of hours to burn and in need badly of a haircut. Normally I only go to my own hairdresser because I’m very picky about how my hair is. I like it short but textured and a specific way that takes into account two or three cowlicks plus a lower hairline. So I go to Unilocal like when looking for a new restaurant. Glad I could find this place to try — no way do I trust Supercuts!
Was greeted and sat down for a consultation with Elliot who immediately senses that I was having a stressful day. He started off the consultation with aromatherapy & the neck/​head massage. Such unbelievable service and attention!
Turns out it’s an AVEDA concept salon so everything smelled fantastic and was a wonderful experience from start. The only sad part is that I live so far away I could not come here regularly — if only I could I would do it in a heartbeat!
PS — only $ 30!

This salon was wonderful!!! Darcy was fabulous and I’m very happy with my haircut. The salon was clean and very welcoming. Great environment and beautiful location. I would recommend this salon to everyone.

When my old salon began raising prices, I came down the road to give Serene a shot and I’ve been coming here ever since. I haven’t had a bad experience yet. Aromatherapy to start, head massage during the wash, a great cut, and good conversation. Plus, it’s always nice to come to beautiful Open Square.

I have been having my hair cut and colored at Serene since they opened. The space in Open Square is wonderful with high ceilings and a nice airy feel. The staff are always friendly and get along well with each other, so it is a pleasure to be there. My stylist, Venus, is the best! I get so many compliments on my hair all month long.

The salon is in kind of a weird part of town and is in a warehouse, so it’s kind of hard to locate for the first time. However, it’s a beautiful salon and looks like any other upscale salon you would find in the city.
I’m from Boston, and needed a salon to get my hair done for a wedding I was in in Holyoke, and this was the only acceptable-​looking salon on Unilocal… even with only 1 review I took the chance. I’m glad I did. The stylist was young, nice, and did my hair super quick. Only $ 20 to get it washed, blow dried, and styled.
Definitely a great find.