Terrible customer service! The laundry service is appalling, my clothes always came back smelling worse than when I sent it. The food in their cafeteria is no better, baloney or peanut butter sandwiches everyday. My tea was always watered down with no sugar whatsoever. The room was not worth it. Worn out mattress, thin and stained. I had an unannounced roommate due to overbooking. Guy was rude and wouldn’t even close the bathroom door when on the can. A/C in room was busted, place smelled like a locker room because of it. Had to rely on room service to open my door every morning and they insisted I couldn’t step out after a certain hour. Finally, you’d think this place is staffed by undernourished crooks! Of all the petty things my potato chips kept getting stolen. Zero stars if it was possible!