M Elena Kendall MD

SAD EXCUSE FOR A DOCTORS OFFICE!!! DO NOT COME HERE!!! After almost an hour wait, I saw the nurse for literally 5 minutes. She came in talking to another nurse saying she can’t believe she left another patients room to come to mine. She came in saying she was going to give me shots as I continued to ask «what is that?» She just kept giving more medical terms saying it will clear my skin, as my «Nurse» I just listened. She didn’t even give me the option just stuck the needle in me. Then Doctor Kendall came in, did not even introduce herself, I found out it was her because of her demanding demeanor. She looks at me and says «let me see how bad it is» referring to my issue area (that is not even bad. Just came to perfect my skin) Then the nurse writes 3 prescriptions and continues to walk out of the room without asking me ONE QUESTION about my body, what may cause my issue or anything doctors normally ask and just says I can go.
5 minutes after I leave this incredibly rude nurse calls me telling me I need to pay $ 100 for my «treatment». Extremely confused I asked them to clarify. She just said you need to pay for the shots, we just ran your insurance and its $ 100 if you don’t pay we’ll call collections to come after the bill. At this point I’m upset because they didn’t even run my insurance before seeing the doctor to see if i would’ve liked the treatment or not because of the price! I ask to speak with the doctor but they refuse to put her on. I will be there Monday morning bright and early to settle this. There is no way I am getting ripped off by such an unprofessional, thief of a dermatologist office. My insurance also recommended to report them to the insurance bureau of Florida as well as the medical bureau. Will be doing that tomorrow morning as well.