Pizza Hut

The worst experience by far! I’ve been coming to this specific Pizza Hut because the other ones near my area are no better. Today I only had $ 100 to pay. The cashier told me she had no change. She seemed nervous as she told me she had no change at all. The bill was about $ 32. I looked at her dumbfounded. How could they not have change??? Our server was no better. We didn’t ask for the bill and she just handed it to us. I mean what if we wanted to order desserts??? I still left her tip being that I myself am a server. But other than that today was my worst experience at Pizza Hut ever.

The delivery are good but takes so long! But I can’t imagine carrying out because I never did do it other than that it’s great!

Really Bad service… Actually NO service, we waited over 15 minutes and no one helped us. The restaurant was dirty. NEVER AGAIN!

Terrible. Dirty. Water glass had something disgusting in it. Silverware and table scummy with dried food stock on them.

Worst Pizza ever. they were not fully baked… We ordered for carry-out.when we reached the place to pick-​up we change our mind and was willing to dine-​in, but staff told us that is not possible, since we order for carry-​out. All the tables were available at that time, still they did not allow us to dine-​in. Food quality was very bad…

They have no sympathy for a pregnant woman. They take at least an hour to deliver. So after 40 min I call to check everything is ok. They reassure me all is fine. After an hour they call me once to tell me the driver was lost so they canceled my order. They wrote my address wrong, are making me wait again (another hour)
Domino’s takes 15 min. Why do I even bother with pizza Hut it’s not the first time they do things like that. I can bet that I will get the same cold stale food that has now sat in the drivers car 2 hours. It’s sad.

Very poor service, rude waitstaff, long wait times. Need I say more.
When we got there; the waiter informed us that we could only sit on 1 side of the restaurant as he had already cleaned up the other side and didnt want to clean it again. ok; thats fine. Then they didnt take our order for 15 min; and when we went to the counter to order; they informed us that they need to take orders of a few people who arrived before us (no they had not; we were just sitting behind them and they didnt see us). It took 10 more minutes to take our order. The pizza itself was fine. Finally; afer asking for our check; we had to wait another 15 min; and after paying; waited fanother 10 min t get our cards back. A 45 min dinner took us 1.5 hours. Very very poor.

Months ago, we ordered a couple pies for guests. Both were raw in the majority of the centers. I called the store back and was informed a $ 12 credit would be issued for our next order. The time came for our next order and when I tried to invoke the credit, I was told I had ordered it online, I would need to call as the credit was listed on my phone number. When our next round of guests were in, we ordered another round of pies. This time when I asked about our credit, the fellow who identified himself as the manager made it clear there was no credit and if he didn’t see one, it didn’t exist. While I can understand his position, he couldn’t even acknowledge that $ 12 was an odd number when compared to a $ 35.64 bill. He went so far as to indicate I was making the figure up.
As the food was not ready (even though we arrived 5 minutes past the projected completion time), we sat down at one of the semi clean tables to wait. During our 30 minute wait, we noticed there was only one clean table in the dining area. There were about 4 tables with diners and the remaining dozen or so tables were still dirty from previous diners. We began to realize there are issues at this store other than the order taking, food preparation and guest services when we saw the half dozen or so employees standing around. We wondered why some of those folks did not or were not directed to clean. **I can’t even begin to count the number of times we saw hand to mouth actions that went unwashed.
After this experience, I contacted the number provided by the «manager» and my 2 voicemails went unanswered. I then contacted the email address listed on Pizza Hut’s website. I received a canned answer that they would contact me within 3 days. Now, a week later, no response.
It is becoming clear, the management of this store is not interested in customer service or providing a quality product. Backed by a franchise organization that shares the disregard for customers as well as a corporate entity set on not reviewing the stores that bear their name, it is a wonder they have as many locations as they do. We feel not enough folks let them know when they fall short.
Until this round of mistakes, PH was our go to takeout pizza place. Since they seem to not want the business, we will certainly take our business elsewhere.

Horrible service and extremely rude employees. They have no clue what customer service means. The place is a good example of the blind leading the blind with no real management in place. The owners need re-​training on how to train staff properly. This is a sad case because the pizza isn’t bad.

I use to come here back in the 80’s and I recently went here last week, guess what? Same décor from the floors and walls! One word… upgrade
It was just missing the jukebox, wait I think it is still there! Lol
Pizza it typical Pizza Hut pizza.

Delivery is usually long. Pick up is usually quick. However, if you are picking up I must warn you that this place smells like sewer. Employees here just meh. Some care some don’t.

Un pizza Hut standard US … Pizzas, pâtes, Wings servi à l’américaine (grosse proportion)

Don’t ever order from here if your hungry– they always say 20 minutes and it ends up being an hour+++