Al Phillips The Cleaner

The service was good but the clothes had a smell to them and just looked pressed. Thank you but one time is good for me.

Never had a worse dry cleaner in my life! Number one they are over priced then I went to pick up my clothes and there was still a stain on them! They said they decided not to remove it because it would remove color from my (cream color) shirt! Regularly most places will call you to ask what you want them to do before they remove a stain but instead I got charged full price for them being too lazy to call. When I said she needed to refund my card for that shirt she said she couldn’t do a void without her manager who was in another location 30min away! The workers name was Diana and gave me a rude and loud tone of voice which I did not appreciate! I told her she needed to stop speaking to me like that and her response was that I was sassy since she had given me a discount! That’s not true because I used a coupon! So she didn’t do me any sort of special favor she did her job by honoring a coupon! Either way what kind of business doesn’t do voids without a manager on site?! Worst service from a lady who has no right working with people! I will never bring my clothes here again!

They do a nice job at dry cleaning. HOWEVER, they remind me of Seinfeld’s Episode of the «The Soup Nazi».
I had a Spring Cleaning Coupon for 50% OFF, however, they did not HONOR the coupon because I did not have it when I dropped off my clothes?!? Essentially, it’s an ALL or nothing situation. DO NOT DROP OFF anything unless coupon on hand.
So my 1 Blue Suit, 6 Pilot Shirts, and 2 navy slacks cost me $ 91.00! My fault, but no spirit of Aloha here. Just employees fearful of job loss if they go above & beyond to help customers. I could sense it in the workers voice when I asked her for some Aloha. She said «new owners» would terminate her job.
It is most expensive dry cleaning in the USA bar none!