Aston Waikiki Beach Hotel

I have stayed here twice over the last year and a half. This place is nice and in a great location but the reason I gave it 5 stars was because Geri at the front desk (I think that is how you spell it). I meant to write sooner, she is absolutely awesome. The first time I stayed my plane arrived very early at 12 I think, I was planning on walking around but it was pouring out so I checked in early, my room was not ready but she was so helpful and put me in a upgraded room that was available. Geri is the best every time she goes above and beyond. you

Great stay for the fam. Awesome view of the waikiki surf and walking distance to zoo. Don’t get a room above the bar however as on friday and sat night its loud.

Our experience at the Aston Waikiki beach was more than lacking. Rather than drone on, here are the lowlights:
THE LOWLIGHTS.
— There is ONLY valet parking (that runs you $ 30 a day, on TOP of the ~$ 25 resort fee you’re charged; most places tie those two costs together and keep it collectively under $ 30), which makes coming and going at your leisure a challenge that you must actively plan and call ahead for (and tip is expected)
— It’s in the heart of tourist city (which may be a pro for others)
— They use a very bizarre system for their elevators (you scan your key card, you’re assigned EACH time a different elevator, rinse, repeat)
— The lobby feels more like a tacky resort than a Hawaiian get-​away
~ The rooms are surprisingly nicer than you would expect, given the lobby and other common areas
— We were not allowed to choose our room type in advance, and were instead assigned a room with 2 double beds with a «partial view» (aka a view of the street). To switch to a normal king bed would be at least $ 70 more (no thanks)
Pretty disappointing, with a lot of nickel-​and-​diming you won’t find at other hotels on the strip (this part of Honolulu feels very much like Vegas, not in a good way). I’ll pass next time.

Me and my family came for a night with my work company. Upon check in the lady told me my bill was going to be $ 272 after my boss told me $ 155 I questioned the price and she said it was taxes and parking which i didn’t understand was almost as much as my night there.
Upon checkout the guy immediately knew I was local and asked where I was from as I told him he asked me how I booked the room I told Him my company did he said next time I should book as Kamaaina parking and the amenity fee would have been waived. It would have been nice to have waived it for me and my family since he clearly knew I was from Oahu instead of saying next time because of that there will not be a next time.

I visit Hawaii each year for several days. I stayed here last year and had no issues. There were more notable issues this year. The breakfast at the beach is gone but not the resort fee. As previously reviewed, this resort fee is essentially an additional expense that is not beneficial. One certainly will need to calculate this into the offer night price. If the room is 200; it’s really costing you 230 a night. It covers wifi (very spotty) and videos (half of them are scratched and skips) when I brought this up, the front desk solution is «try cleaning the discs or get another one». I found a cockroach in the room (about an inch) I informed housekeeping and they comment that they come in because it’s a little cooler outside. They returned later to ask whether I would like them to spray some bug spray (I m not really sure whether I want to inhale the fumes). But that really wasn’t a big issue for me. The bathroom was patchy in many areas from tiles to towel racks. Certainly there’s better place to spend 200+ per night that affords a relaxing stay when one is vacationing.

Well I have been dreading this review but feel that it needs to be done.
I stayed at this hotel from January 4^th to the 7^th, having to fly to Oahu for work for 3 days. The place is a zoo of confusion delays and unpleasant scenery, from the hallways to the elevators which go to any floor but yours if you are lucky enough to get into one as the wait times are sometimes over 10 minutes, especially in the evenings when returning from dinner.
The rooms are clean, but haven’t been remodeled since Richard Nixon was in office, the bathrooms look like a nightmare on elm street might be a better place to spend time. The pool is packed with tourists from god knows where and it is tinny, almost looks like a OSHA violation waiting to happen.
As to the restaurant, I haven’t eaten there since I moved away from Oahu since my first experience and review there, I dare not to return. My next stay on this island will be in a hotel across the street, or perhaps in a spot where this one can’t be seen from.
Bogs in Paradise

Where to start… I booked this hotel because of recommendations given by some friends. Me and my boyfriend were dying for a weekend to ourselves and we wanted to relax somewhere that we’d enjoy and come back to. Upon arrival, Valet took my car and told me to ask about Kamaaina rates for parking. We went to the 3^rd floor to check in and it was quick. But when I asked what the parking rates for Kamaaina was, the front desk woman that helped me seemed confused, as if I didn’t just show her my state ID confirming I am a Hawaii resident lol. I’ll have to double check my bill and make sure I wasn’t charged the $ 30 a day parking rate
Anyway, our room was on the 9^th floor and right by the elevators! Yay! I love the sweet sound of voices early in the morning. As I opened my door I was immediately disappointed to see that there were two beds. I called the front desk to see if there was anything available but it would be available tomorrow and it was on the 5^th floor. It was funny because the guy I spoke to said, that room is great «it has partial ocean view and all!» I agree the room was great (kinda) we got the updated room and the décor was clean and fresh. But they’re serious about partial ocean view. Imagine looking through rectangle shaped binoculars from afar and that was the ocean view. Pay more for the ocean view room if that’s what you’re looking to wake up to.
So, anyway we pushed the two beds together and had one huge bed, my BF didn’t mind at all. I’m just one to pick at the details. For example, our sliding door to go outside seemed like it could use some WD40 even housekeeping had a hard time opening it.
OH housekeeping. We like to sleep in whenever we can, hey, we’re on staycation sleeping in past 11am is a luxury for us. Except when we were woken up 7 different times within the 2 days we slept. We had the privacy sign posted as well… It wasn’t 2pm in the afternoon or anything we just wanted to sleep in, but we couldn’t lol.
Overall it’s an OK hotel. Next time we’re in Waikiki I think we’ll choose another hotel to R&R at.

This is a solid hotel. We booked a honeymoon package, which included an ocean view, a bottle of champagne, lotion gift set, beach bag, and late check out. It came to about $ 250 for the night with parking, taxes, and fees. This is high, but not horrible for Waikiki beach, which is generally pricy when staying on the beach. The room was clean and comfortable. Shower head could be changed, but still worked well. Beautiful view from the balcony.
Front desk staff friendly and accommodating. Our first room was right in front of the ice and soda machines and quite noisy, so without hesitation, they moved us to a nicer/​higher floor room.
If you’re only in Waikiki for a couple of nights, then this is your spot.

Location location location! And style!
This is a very nice hotel situated across the street from Waikiki beach.
We’ve had the pleasure of staying there twice and were very pleased with our stay.
The hotel has an excellent location right across from the beach and has sweeping views of Waikiki beach regardless of what room you’re in (the higher the better of course)
The rooms seem like the hotel was built in the 70s and was recently renovated. It can easily pass for a 4-​star hotel but is really like a 3. The staff and the layout give it that illusion.
The elevators have rfid readers for your key card and auto select an elevator for you and distribute the load so you don’t have to stop 100x with a bunch of other guests. They also seem to defy physics and time because a ride up to the 18^th floor is a mere 10 seconds or less.
The room is nice. Clean and fresh linens, nice décor, nice view and a balcony facing the ocean or diamond head.
This hotel didn’t seem cheesy at all like some others we have stayed at. This is my hotel of choice and unless the current pricing is thru the roof, I will go out of my way to stay there !
Thanks for a great stay!

We stayed here from December 20 – 27 and had an extremely good experience. We had a deluxe ocean view on the 15^th floor and the price was worth every penny. The hotel gave us $ 10 breakfast vouchers each day and it was delish.
We spent some time in the Tiki bar and the bartenders were friendly and the drinks were solid.
Housekeeping was friendly and prompt each morning also.
All in all… A great stay. Would choose this location again

This was the WORST experience I have ever had, the rooms look like a prison cell, the pool is tiny and old, the service is terrible and full of attitude!!!
We had no hot water for 5 days, the TV didn’t work, coffee machine didn’t work, there is horrible noise from the street in the morning, non smoking is not enforced, everybody smokes on the balcony.
The front desk staff is super rude (the manager Stephen was the only nice person).
STAY AWAY if you want a relaxing vacation!!!
I would give it no stars if there was an option!!!

I inquired a dilemma with this resort and they handle my room change very professionally. The second room was a lot better. They put me in a remodeled room. There remodel is compared to a high school bathroom door that have been written on scraped and dent and all the janitor/​construction person did was put paint on it. That’s what my new room look like. It does feel cleaner. The accommodation here are one of a kind that’s why I gave this hotel 3 stars. What other hotel can you go rent free movies at a Red Box style movie and video game box during your stay.

Stayed here recently, rooms are very clean, bedsheets are very clean and often changed –room was comfortable and the view was breath taking. Staff were very helpful and pleasant. I would recommend staying here. No breakfast but we love eating out anyway so that was not a problem.

We stayed here 2 weeks ago for a 1 week vacation. We had the Oceanview room and the view was nice, location is great since the beach is right across the street. We booked through Expedia and we were disappointed to find out at check in that they no longer provide breakfast.
The TV hotel commercial still says they do. The room is a little small and dated but overall okay. I didn’t enjoy the vent in the room blows cold air directly onto the bed.
But overall, the hotel staff was friendly and helpful. The view of the ocean was wonderful. The hotel let’s you rent beach chairs, towels and mats at no additional cost.

I stayed at this hotel for five nights (8÷31−9÷5). This hotel is in a great location at an affordable price. I probably wouldn’t stay here again mainly because I’d like a cleaner and more updated hotel, however my experience here wasn’t bad overall. I’d recommend this hotel to anybody looking for a low price while staying in Hawaii. This was my first time visiting Hawaii so I wanted to keep costs low within reason, since I wasn’t sure what to expect to pay for activities and food.
Pros:
–Located across the street from Waikiki beach.
–Good customer service, and the maids were sweet.
–Our ocean view room had an AMAZING view.
–AC, TV, small refrigerator, balcony with lounge chair.
–We were able to check in when we arrived at 12pm. Geri was nice and she even changed our room to a location with a better ocean view!
Cons:
–Found stray hairs and a few stains on our beds on our first day.
–Bathroom needs some renovation. Tile is old and there is no power switch for condensation.
–Elevator system is a little confusing. It took me two days until I started getting the hang of it.
We didn’t have a rental car, so I can’t speak for the valet service or parking garage.
I read the reviews about bed bugs, and it made me very nervous about coming here because I’ve dealt with bed bugs before in a previous apartment I lived in, and it was such a big ordeal. However, my friend and I walked away with no bed bug bites here (thank goodness!). We did upgrade to ocean view room instead of our original reservation of partial ocean view room, to minimize our chances of bed bugs being in our room. Based on the reviews I read, the partial ocean view rooms seemed to have the alleged bed bug issues. I’d recommend upgrading to ocean view for $ 40. The view alone is worth it!
Thanks Aston Waikiki Beach Hotel for making my first trip to Hawaii a pleasant one!

Decent hotel. Nice security system for an elevator and nice maids.
The Aston Waikiki beach hotel is close to the beach which is right across the street. Check in was relatively fast on the 3^rd floor and there is also complimentary water near the check in desk. You could also go get complimentary towels on this floor too.
The elevator system is alright. You have to scan your key, pick a floor, and then they designate an elevator for you. The system has a few hiccups if too many people keep swiping their keys and sometimes it’s a little slow in general. My biggest gripe is you have to go down to the lobby and then go down to the ground floor– it won’t let you just go down to the ground floor. However, it’s probably some sort of security measure. Overall, I’d rather be safe than sorry.
Breakfast was okay since it’s free– it’s sort of like a buffet where you could pick cereal, an assortment of pastries, or some Japanese style breakfasts. I heard though they changed it to just cereal which sucks.
The room was clean and large. On the 7^th floor we had a nice balcony and the wifi was decently fast. Maids were really nice and willing to give any complimentary shampoo or conditioner.
Anyways, I definitely would go back since the price is affordable and the location is right next to the beach.

My boyfriend and I stayed here for our first ever visit to Honolulu. We were on a tight budget when it came to hotels because we weren’t planning to stay there majority of the time anyway. I booked this hotel through
back in April and got a really good rate for an average of $ 250/​night. Way cheaper than booking at brand hotels like Hilton or Marriott which costed about $ 400/​night.
The day of arrival, I had read the many reviews about bed bugs which made me became a bit OCD when I checked the bedsheets, cover and pillow. To my surprise, it was so clean that I did not find any stains, bugs or hair on it. Score! The bathroom could use a big of renovation though. it reminded me of the 90’s design. Not a big deal.
Be warned that there is NO self parking. It is only valet parking with the rate of $ 27/​day. And yes, the valet guys expect a tip but you can’t blame them. From the 7 days that I’ve stayed at Aston, the valet guys were running back & forth getting cars in and out. A little tip goes a long way! And plus, the humidity is no joke here. Saw this poor valet guy with back sweat as he was running back and forth.
There is also an amenities fee as well with the rate of $ 23/​day. I highly suggest for you to take advantage of renting their beach chairs and towels when you decide to hit the beach. The Waikiki Beach is literally 50 feet away from the hotel. Super convenient!
The only complaint that I have is their «complementary» breakfast. The first morning of my stay, my boyfriend went downstairs on Level 3 to grab food for us. It was literally a buffet. You could take AS MUCH as you wanted. The check in lady did warn me that after that day, there will be no more buffet. Instead, «it will be a quicker style». She didn’t tell me that it was be a cheap version breakfast! Sorry folks, if you decide to book this hotel… do not expect to get full at all from their breakfast. It is literally a snack bag. Each day, you either get ONE donut or ONE small mini cupcake with ONE fruit, ONE granola bar, and unlimited coffee or juice… such a disappointment.
Other than that, I would stay here again. This hotel is at the end of the busy strip of Waikiki so you are not constantly battling the heavy traffic when you are trying to go out somewhere. You could also see Diamond Head right behind this hotel if you book full ocean view like I did. It is indeed breath taking.

3.5 stars overall. Decent hotel with useful amenities and decent location for the price. Could use some renovating in our room especially in the bathroom. Great and attentive staff except for the staff outside in the free continental breakfast area. Free continental breakfast was ok, they served yogurt, pastries, fruit, coffee, orange juice, etc. There was an omelet station which charged $ 7 or so. Make sure to bring your tote bags from your hotel room so you don’t have to go back up. They do not have plates for you to use.
There are a few good places to eat close by as well as ABC stores galore so no need to worry. Starbucks is just around the corner which was a plus.
After booking our vacation package and then reading reviews on here about bed bugs, we were definitely worried. But being the germaphobes that we are, added in with a bit of OCD, we made sure to bring all the necessary antibacterial wipes, gloves, flashlights, etc. After inspection and wiping, we did not find any sign of bed bugs but we did find hairs and several stains on the bed sheets set. We asked for a manager and they gladly changed out our entire bed sheet set which was awesome.
We experienced issues with the elevator card several times which was bothersome but not a whole lot.
They gave us a cool picture frame for my boo’s bday and they also upgraded us to what they called a full ocean view w/​king bed but it was more like a partial ocean view.
Tiki’s is a great place for happy hour and nice when first settling in as you get a view of the ocean from the patio.
In the end no bed bugs so we were relieved.
I would probably stay here again in the future.

We loved this hotel.
The king sized bed was luxuriously sumptuous. We slept deeply and peacefully every night. Truly one of the most comfortable hotel beds I’ve ever slept in.
The in-​room Keurig coffee maker came with two Kona coffee pods daily.
The 32″ flat screen TV didn’t see much use by us but it comes with a PlayStation 3 attached for DVDs, Blurays, and games. All three of which can be «rented» for free in the lobby.
The view from this beach front property is stunning.
Daily breakfast of fresh fruit, cereals, breads, etc. served for free daily from 630 – 9.
Smart elevators help manage and control congestion.
Check out towels and portable beach chairs for free near the pool and take em down to the beach.
On site Expedia tourism «experts» (as they call themselves) available to help you book day excursions.
Really couldn’t ask for a better stay, but be aware that this hotel is not brand new. And while they are renovating some things still feel a bit dated. The shower stall is small and uninspired. The rest of the bathroom is similarly small. This is a minor complaint and barely worth mentioning but with noting. We’re loved staying here and would definitely stay here again.

We very much enjoyed our 5 night 6 day stay in January. I will say there was some construction going on our last day which was awfully noisy because of the jack hammering at the pool deck but being that it was our last day we didn’t find it a nuance. I would probably felt differently had it been our first day as I know there were lots of complaints for the new guests just checking in. However, I do believe I recall on their website there would be some renovation taking place during January so I know they did try to notify all their guests beforehand.
The hotel was very nice and clean, they even gave us a free upgrade with an ocean view deluxe room. SCORE!!! The view was spectacular. On one of the mornings my husband went surfing at Waikiki beach (right across the street) and I could watch him surf with our binoculars from the lanai. Very cool! The best thing that we liked about the hotel was its location. Yes it’s on Waikiki beach however it’s at the end of the strip which was great because we weren’t right in the middle of the all the hustle and bustle but still conveniently close to everything.
The Tiki’s Grill & Bar and Wolfgang Puck were just a couple of the splendor of restaurants nearby that we ate at and highly recommend.
The housekeeping were very friendly and maintenance was quick responding to a small issue we had with our AC. It was only due to USER ERROR. Lol.
The complimentary Breakfast on the beach was nice. Do not expect a hot breakfast but they had an array of yummy pastries and fruit to choose from each day and they supply you with a cooler so that you can take it with you if you like. That was awesome so that we could carb up while being on our way for a day of exploring.
My daughter loved the free DVD rentals that they have in the lobby so that she could watch while unwinding down from the day in the room.
There is a $ 24 amenity fee each day and $ 27 per day for parking. That is steep but also pretty much the standard for Waikiki. Also, the pool and deck were quite small but you’re in HAWAII who wants to swim in a pool when the beautiful clear beach water is right across the street!
I’m not sure why people are complaining about the elevators. The electronic card system is due for security purposes which I appreciate and the elevators come down so often you are hardly waiting if at all.
If you’re staying in Waikiki look no further!