Aston Waikiki Sunset

Affordable, great for families, full kitchen with complete kitchenware, friendly staff with the aloha spirit, spacious & clean rooms, walking distance to Waikiki Beach, close to Diamond Head & the zoo. They also rent out beach gear such as boogie boards, snorkeling gear, umbrellas, etc. They give out beach balls as a gift for each child. Free wifi, movies, & PS2 in the room. Parking is only $ 15 per night. I had low expectations for the room because of some of the reviews but we would definitely stay here again! If you’re out & about the island, all that matters is the hotel is clean to sleep, comfortable & friendly customer service.

My review on the Aston Waikiki Sunset…
Booked here because it was on sale and it was a one bedroom suite. Gonna try and keep this short so here it is…
Pros: The Bed was comfortable, we had the King size. Check In was easy.
Cons: At check in they charge you for an amenities fee which I thought should have been part of the whole reservation but it wasn’t. I was only expecting to pay for the parking fee. We were on the Very top floor (37^th) which I thought was weird being that we had little kids and the ages were disclosed at the desk. I didn’t want to change rooms cause we were already settled. The place just felt eerie and not clean. The bedroom light didn’t work and called for maintenance but apparently we weren’t turning it on correctly which was dumb. After the guy left, the water in the sink started to flood with trash from the previous people. It was gross. And at check out the lady was trynna charge me again after I gave her my name and room number twice… smh.
Overall, it was ok but I wouldn’t return here.

The pictures on
is not what this hotel looked like. The only thing I liked about here was the clean bed linen. The parking garage was a nightmare!!! There were no sighs after we finally parked to direct you to anywhere. Everything is so outdated including whatever system they use to check you in. From the dirty couches in the lobby and nasty attitude of the receptionist that checked us in to the same receptionist that made a group change rooms in the middle of their stay bc someone else paid for that view. When you walk in you can already tell by the lighting that you will end up wanting your money back. It looked like there were lots of lights missing but they were all there. The lobby smells, the passageways smells, the elevator smells and yes, so does your room. They have four elevators that you stand waiting on forever and when the doors open, its already full. Currently waiting to get my deposit back from the stay because they wait for housekeeping to check your room before you can get it back if you used a debit card. Have been waiting 20 minutes. Keep your $ 400. They get two stars for clean bed linen and because I slept there. How is this possibly a hotel in Waikiki that tourist frequent? This seemed more like an expensive 35 level motel.

What can I say … When I read the reviews, I expected the worst! Thank you to all that wrote negative reviews because it truly made me appreciate the room I did have! The price was reasonable being that we had a full kitchen and all the utensils, dishes, and cooking equipment we needed for the stay. Based on recommendations listed here from other customer experiences, I went prepared to face the worst … Brought my own linens, dishes, cookware, disinfectant spray and cleaning equipment. I was ready!!! Opened the door to my room and I was more than just pleasantly surprised! It was clean, well-​kept, and way more than what I had expected! There was a lovely view and the staff was quite pleasant. The service was quick and accurate. I loved it and so did my family. We will be booking our next stay there soon! Ran into a few rude customers in the parking lot but other than that, we were sad to leave so soon.
We gave it a four star rating because we did have to change our room because the oven in our first room wouldn’t work. But even with that, they apologized profusely, got us another room in less than an hour, sent a staff member immediately to assist us with our bags, and turned on our air condition before we even got there so that it was comfortable for us when we arrived. Front desk even gave us a follow up courtesy call after we moved rooms to make sure we had everything we needed for a pleasant stay. We understand that things happen … Its part of life. To me, they went beyond the call to make sure that everything was perfect.
AWESOME in my book!

Wow wow wow. Where to start… To make this easier, I’ll itemize my key areas of concern below.
Parking: The entryway/​driveway is very difficult to identify and is not very welcoming. There are no directional signs, welcome signs «check in here» signs, or anything. This being said, we drove right past it the first time and had to loop around. Not a huge deal, but at 9:45 we just wanted to check in. The second time I pulled around we saw the parking structure entrance; however, in front of the toll booth was an «Enterprise» sign which was confusing because we weren’t sure if we could park there, or if the lot was on lease to Enterprise. The lady in the both saw our confusion, but lent no assistance until we asked which even then had a very disingenuous attitude. Upon pulling through the gate all the spots had identifying numbers on them which then lent to the question «are the spots assigned by room?». We parked, went inside and found that parking was free-​for-​all and there was no assignment of spots. That will take me to my next observation. We ran into a second parking toll booth attendant the following day and she was fixated on talking to her associate and did nothing more than lend an outstretched arm for my ticket (not even looking or acknowledging me mind you). I told her we were staying in the hotel and she just grunted «Ticket». I opted to not engage in conversation fearing that she may have a very limited vocabulary and lacked a set of social skills, so I handed her my ticket and let her do her thing.
Check-​in: When you walk in to the lobby there is a strong odor of having been a smoker hotel. In addition to the smell it was also very dark and uninviting. It felt dirty and the ceiling fan was missing fan blades. Not a huge deal, but really? This is your front lobby. It should be welcoming to tourists. There is an awkward card table that I’m assuming is for security; however, it was not manned when we first came in. The concierge’s attitude at the check-​in desk was pretty much that we had imposed on her evening. I’m also not a fan of the fact that they require you to pay for an $ 18 service that someone may not ever use. Note: The second time we walked past the security desk, the guard was doing what appeared to be homework and didn’t even lift their head to greet us. Whatever… So far the concierge staff’s attitude was about as welcoming as the parking attendants. Great.
Room level: Upon getting off the elevator, there is a very very strong smoke odor. Not sure if there are smoking rooms on this floor, or what, but people with allergies beware. The floor on the 8^th floor where we were staying feels to be wavy as you walk. At this point I had not been drinking and others felt it too, so it was unmistakably the floor. When we got into our room the smell was not noticeable and while I think advertising it as having a patio might be a stretch, it was a quaint room and was perfect for what we needed. Fully outfitted with our unsolicited $ 18 PlayStation that we never used and all. They do have wifi which is nice.
Hotel staff: All in all the hotel staff should probably consider the fact that they are in the hospitality industry. As a frequent traveler I can without regret say that this might be one of the poorest managed staff of any hotel I’ve stayed in and that is a heavy statement. From the check-​in people to employees we saw roaming the halls who ignored our «Hellos» and even our existence in the hotel. One staff member that we were definitely pleased with was our housekeeper. We got home one afternoon as she was in our room just wrapping up and she gave us a very warm «Aloha» and had a bright smile and was very nice for the brief interaction we had with her.
Overall I would not recommend this hotel for anyone traveling to Waikiki. This is the hospitality industry and when traveling to Hawaii I don’t feel as though I should have to worry about where I’m going to be sleeping nor do I think that I should feel as though I’m imposing one someone’s day. We went to Jimmy Buffet’s restaurant and on our way back saw another Aston hotel which seemed much much nicer although we didn’t go inside. Had I not seen the quality of the second Aston I would never recommend another Aston hotel in Hawaii, but since the other one looked inviting, we might check them out down the road. …maybe…

Stayed here from Oct29th to Nov3rd very nice hotel very clean and the staff was super friendly! Make sure you stop by the tour station and say aloha to Shawn he was awesome! The rooms were really nice. Nice pool and a cool mini mart — only thing I didn’t like was the amenities charge $ 18/​day and they don’t even clean your Room daily or even change for sheets that I didn’t like. The price for parking was also high $ 15/​day. Overall I give it 4 stars — to me SHAWN made it all worth it he was so helpful

Have to give this place five stars. I understand this is not the KoOlina Ihilani (which I have stayed at), but this place was great. We stayed here for 7 days. This was my gf first visit back home with me. At check-​in 3p there was a line (expected). They had 4 folks checking in people at the desk. We ended up with a king bed on the 28^th floor. The pics are from room 2802. Ocean side with a view of the beach.
Yes the room furniture is a little dated, but who comes to Hawaii to stay in their room? It’s a place to shower, crap, and sleep. The room was clean, hospitality came by each day to change and clean, morning paper every morning, AC worked, stove worked, full kitchen, working ice machine in fridge, and utensils, pots, pans, plates, bowls, and coffee maker and toaster all included and working.
We stopped the morning we landed and picked up groceries after check-​in. It’s great to be able to cook breakfast and have a cup of coffee (which they provide for the coffee maker in the room) on the balcony if you want. We could deal with the crowds and lines for lunch and even dinner, but didn’t want to start our day that was every morning so being able to cook in the room was a plus.
The staff here was always friendly and answered any questions we had. They have an events desk, which we didn’t use because I have family here. They have a pool area, which we looked at but didn’t use since the beach is about 2 blocks down the road. They have a little snack store on the 5^th floor, which we ended up getting popcorn to microwave. They have a laundry room, but it had only 2 washers. The water was hot no matter what time we took a shower. They gave us internet instructions, but I tethered my phone. We had a rental car and parked in their garage for a 15 dollar a day fee.
Some tips:
— The rooms are safe and if something doesn’t work ask the front desk. Who cares if the furniture is from back in the day?
— Parking fee — almost every hotel here has a daily parking fee. Every night we saw security walking the garage and the building. You can always park down the street if you know how to parallel park.
— Not every room is rented out as hotel rooms. Having a full kitchen you will smell the aromas of folks cooking foods from around the world. It didn’t bother us and the opening the balcony door aired out the room when we cooked.
— Laundry — We ended up taking our laundry to a place called iDo Laundry and washed all at once. You can try the machines here, but we didn’t want to wait.
— You are in Hawaii. Try smiling, saying good morning, afternoon, or evening, shoot I’ve even used Howdy, try using Aloha… being cordial goes a long way. Most folks we walked past didn’t expect it, but happily replied when we greeted them. The staff was a little friendlier when given a little aloha their way.
— The smoke detector battery was going out at around 5a one morning. We had to get up any ways, but we stopped at the front desk. By the time we go back the battery was replaced. No need to get upset about anything. Relax and sit on the beach and watch the sun rise or tourist walk by.
Good luck and hope your stay is as great as ours.

The staff is awesome!
With that being said, the smell in the hotel is ungodly. The pool water is extremely cold. The lobby and elevators don’t have a/​c. They charge extra to have the maids clean your room. They force you to pay for wifi and play station. I found bed bugs and cock roaches in the room. Also the room was not very clean when we checked in, we found macaroni and cheese stuck to the side of the bed.
You pay for what you get. But the hotel is in good walking distance from the beach :)

Don’t stay here unless you can tolerate awful, noisy trucks all day long.
The location is good… close to beach, etc. But the noise here is awful; there is a parking lot across the street used by several local garbage tricking companies to stage their garbage pickups and the truck are constantly there all day long, it is noisy as heck!

I came into town for my brother’s wedding. I had previously lived in Hawaii for 3 years and was hesitant to stay in Waikiki. I found this condo online and read all the complaints (not on the beach, no valet, amenities fees, parking fee, etc.). Booked it anyway.
After my cousin decided at the last minute that she couldn’t make it, I ended up rooming with my parents. This is a one bedroom, one bathroom condo, with a full kitchen, and pull out sofa bed. The beds in the bedroom are very comfortable, the sofa bed not so much. But I expected that. We had a balcony with a partial ocean view and the same in the bedroom. The kitchen came in handy when we were too tired to venture out the day we got in-​they have a mini mart with necessities on the 5^th floor. Parking is $ 15 a day, per vehicle. THIS IS A STEAL IN WAIKIKI! Many hotels charge $ 30 per day. It is a 2 block walk to waikiki beach and about 1.5 block from the zoo. There are many restaurants near by as well as a Starbucks. We, obviously, did not stay in the room all the time because, hey, it’s Hawai’i! However, the time we were in it was enjoyable. My sister stayed in the room down the hall with her 2 and 3 year old daughters and also enjoyed their stay, used the pool several times. If you aren’t looking for a fancy hotel and want a location that’s easy to get in and out of, this is it!

Love that they have a BBQ and a kitchen to cook in but anything you cook in the kitchen starts smoking the whole room up! And I hate that when we were packing up to leave this place we asked for a dolly to help bring all our luggage down they said no we won’t let you use them but we can have people help you if you tip them… And on top of the house cleaning lady saw that our beds weren’t made and she asked is that okay after she didn’t change them for a few days I said no can I have them changed please and the bedroom! Won’t come here again!

I struggled with this … is it 1, 2 or 3 stars. You’ll understand better in a moment.
Also — THERE IS NO BUSINESS CENTER! One of the selected Unilocal highlights is about the business center. Ain’t got one, never did from what the front desk people said.
This is a condo hotel. Each room may be very different, so I’d advise you to go look at the room before accepting it.
The place needs carpet and paint and new lighting in the hallways. It reminds me of Chicago public housing.
The rooms seem to be generally remodeled and clean. The kitchens are lightly furnished.
Because there’s a lot of Asian food cooked in rooms, they STINK. Not just a cooking odor, but after 5 days, the place still smelled like fish/​soy/​stir fry. It was too much and apparently they just don’t clean or monitor.
The parking ramp is Honolulu tight. There’s a $ 20/​day (more or less) fee to be in the hotel. It’s NOT part of your room fee. Also, the ramp is like $ 20 a day for cars. It adds up fast.
The hot water doesn’t work after 10PM, they must shut down the boiler. After 10 PM the water is luke warm, even after you let it run 10 minutes. Oh, and they do maintenance during the day and inconvenience travelers with no water, etc. Quite a pain in the butt.
All in all, if I could get a good, non-​stinky room, I’d stay again, bathe before 10PM and work around all the cheesiness.

We stayed for 5 nights and really enjoyed it. It’s an older hotel & the décor is dated, but well maintained. Everything was clean and everything worked. It was great to be in a concrete, brick and steel structure where we didn’t hear our neighbors and we assumed they couldn’t hear us either.
There was a spacious refrigerator with a freezer/​built-​in icemaker, a stove with oven, a microwave and a coffee maker and two flat-​screen HD TVs (one in the living room, one in the bedroom).
The rooms were so spacious, it felt like a one-​bedroom condo. Great place for those looking for an extended stay in paradise. We met a few people that stayed there between 2 – 4 weeks.
The views from the higher floors are worth the extra money.

For a family on a budget I was pleased. This hotel is close proximity to the beach and had a full kitchen. Hotel room was clean. Kitchen had everything we needed. Kids wanted to use tennis courts but they were closed for maintinence. Boys were not able to use the play stations the hotel provided in the room because they weren’t working to play games. Overall I would recommend for any family wanting to enjoy Wakiki on a budget. I wish this hotel offered a hot tub. I also enjoyed movie rentals that came with your stay which was included in the resort fee.

Awsome hotel for a great price! Big room with a full kitchen. Did our shopping at Costco and and cooked in the room. Saved lots of money and enjoyed our dinners. Used that money for tours and shopping. The staff are super nice and attentive.

Reserved a 1 bedroom suite but they were full so they gave us a 2 bedroom instead! That is the reason for the 1 star… since they upgraded us. If I could give them zero, that is what they really deserve.
So, apparently this 2 bedroom suite we had was $ 508 per night!!! This place was really crappy. Other than their completely unobstructed view of Diamond Head, there is nothing good about this place. The bedrooms were tiny, dusty, carpets grimy, rooms have a funny smell, couches felt damp all the time, the AC unit said «72» but we were sweating all night and it wouldn’t turn back on unless we kept lowering it which meant getting up multiple times in the night. There was also a cockroach in the washer.
2 things we witnessed. The afternoon we checked in (around 3pm) we overheard the lady at the front desk calling someone to say that the reservation that person had made for THAT NIGHT was no longer good because they had to give their room away. Apparently they had an «emergency» according to her and because they didn’t have an advance deposit, they gave their room away.
The other, on check out, which was at noon, there were a bunch of Japanese tourists in the lobby who were really pissed off. These tourists had paid extra money to the hotel to have early check in at NOON. But the hotel checkout is at noon??? So no one got to check in early and the people at the desk kept telling them they were sorry but there were no rooms available.
Lame.

Booked several rooms at Aston Waikiki Sunset for family and friends attending my wedding. This is my first time staying at this condotel and like everyone else I looked up reviews and took a risk booking here. I cannot speak for the other units but this review is intended for Room number 1906 and 3 other units that were all similar inside with the exeception of the view outside.
First and foremost this Condotel is not the Four Seasons and I can see why people think this is a «rundown» place. I have to admit the place is a little outdated but for the most part the infrastructure, furniture and amenities of this Condotel is passable for the average Joe.
Before anything else I just want to say there’s 4 elevators running in this Condotel, my family and friends and I stayed here for a good week and they run smoothly and normal. I never I heard any complaints from them. I don’t understand how people are complaining that its slow? I don’t know maybe I missed something.
Kudos:
1. The location is 2 blocks from the beach
2. Newspaper outside your door everyday.
3. Housekeeping comes in everyday around 10am-​12pm with the option to not be disturbed.
4. Pool was okay, mostly you’ll find kids.
5. BBQ area was very useful, grilled some steaks and chicken for dinner one night.
6. Laundry room was located on the end of the hallways on each floor. Cost $ 1.75 to wash and $ 1.50 for the dryer. Make sure you have quarters and trust me you only need 1 cycle for the dryer.
7. Parking is limited if you rent an SUV, you can pretty much park on the 2^nd or 3^rd level for that kind of vehicle. I had no problem looking for parking since most people come and go, but if you’re coming home really late (2−3am) it might be of a challenge, nevertheless you’ll find a spot on the higher floors (given that you don’t have an SUV). $ 15 daily fee w/​24hr in and out privilege. (Be nice to Moa she’s the lovely parking attendant)
Room 1906: Furniture is clean and complete (just outdated). You get your sofabed (queen), coffee table, chair, desk and television in the living room. Through the sliding door is the patio with a table and chairs overlooking the streets, a partial view of the Diamond head and Waikiki beach.
The Kitchen/​Dinning area is complete with your stove, microwave, pots pans, coffee maker, rice cooker and your other basic utensils in the drawers and cabinets. the Dinning area sits 4 on a marble counter top.
Bedroom has a Queen size bed, chest drawer, tv and sliding closet with a lot of room to hang cloths and the safe on the floor.
Bathroom was spacious enough, tub and shower, a big mirror and another sliding closet for more storage. Plenty of lighting
In my opinion this place is for people on the go who just needs a decent place to sleep with the convenience of house and the Waikiki surroundings. It is very family friendly from my observations during my week stay. Bottom line is if you’re looking for more upscale and room service type of place book a regular hotel.
I will definitely stay here again if ever I’m in Waikiki.

This place feels like an apartment turned hotel. Washer and dryer on all floors. Trash disposal on all floors. Parking up to level 3. If you have an SUV that’s the size of an xterra or larger you will not fit. They probably will give you first floor parking. Pool, tennis court on 6^th floor and Mini mart on site. Overall a solid hotel.

I stopped in to check out prices and to grab a brochure recently at the Waikiki sunset hotel .
local gal at front desk was not helpful at all
when I asked for a brochure and if I could use the restroom
she said
«its only for people staying in the hotel»
I was shocked at her rude behavior, I am a concierge in Waikiki and book hotels all over the state, I will never send my clients to this hotel with a rude employee like this
I should of gotten her name.
I walked over to the concierge «Sean» from pleasant Hawaii desk and he was gracious enough to let me use his bathroom key. Took me all of 5 min to get the key back to him. This incident made me rethink where to put my mainland guests so I booked them at the queen kapiolani hotel for 8 nights last week. I understand
your bathroom policy however its all in the way it was presented to me.
She is the face of the Waikiki sunset hotel and its not a pretty one!
Shame on her…
Lost over $ 1200 in business due to her behavior.
My clients are happy at the Queen Kapiolani hotel and yes the hotel let me use their restroom when I asked later on that afternoon with a smile and positive energy!
Mahalo!

Unilocal 365 Challenge #57/​365
While the Men’s Ministries of my church goes camping for their annual camp/​retreat, the Women’s Ministries choose to stay in a hotel, hold a conference, and walk around Waikiki eating.
This is our second year of choosing Aston Waikiki and let me share that they have not disappointed us in their services.
At first, we were about to change hotels because the news recently featured a story about bed bugs but management assured our Women’s Ministries president that they will do a thorough walk-​through of each room that we booked before we checked-​in.
Anyhow, if you book online and then check-​in – the process is quick. They’ll issue you a parking pass throughout your stay (additional cars are $ 11/​day).
Once you step into the room that overlooks Diamond Head, there will be a full-​sized kitchen, living room, 2 bedrooms (1 queen, 2 twins) and a bathroom.
They have a store on the fifth floor, a pool and conference room on the sixth floor and they are within walking distance from Mac ²⁴⁄₇ and other restaurants (woohoo!)
I cannot complain about anything. Housekeeping always kept us well-​stocked with towels especially because there were four of us. The toiletries like the shampoo/​conditioner and soap were a plus because I’ll usually take these since I work out and shower at the gym instead of lugging my big shampoo/​conditioner bottle from home.
I would definitely recommend this hotel to families who are just looking for a stay-​cation away from home. You can either walk around to eat or go to the beach or you can pick up food items from Safeway on Kapahulu and cook in the kitchen.
Thank you, Aston Waikiki Sunset! My daughter wanted to take home her pillow but she’s working and can buy her own pillow!
I’ll see you next year (I hope)!