From the very beginning(via email and phone), Ivana & Olivera were warm and comforting. Then in person, they made me feel completely at ease as they addressed my concerns and questions. Their sincere caring and love touched me deeply, even moving me to tears at times. Their home is peaceful and soothing, great environment to do their work! I thank Ivana for the information that, while shocking, has given me so much peace of mind. & for all the advice she gave me.