Clean Carpet Unlimited

i have to say I was unimpressed! He also cleaned my bathroom and Kitchen so the only reason I gave him 2 stars instead of 1 is because he did decently in cleaning the appliances. HOWEVER, my carpet is only 4 years old and it looks like it wasn’t touched. The only way I know he did anything is because in some worn down spots it was SOAKING wet. but most of the carpet looked untouched. Even indents from the recliner (which I move all the time and vacuum and lift up the indents) were STILL there! He said he got down on his hands and knees and used a comb which is BS. Even after I called him back he didn’t own up to anything. I was tempted to tell him to come back and do it again so I could watch, but I’m so over him. NOT using him ever again! Oh, and also he said he had to charge me extra because the area was larger than he expected (2 bedrooms, a tiny hallway and a small living room. mayyyyybe 575 – 600 square feet tops.) What kind of hobbit world does he live in if that is LARGE? he charged me $ 350 for all of that. THEN I asked if he could do the jalousies and he wanted to charge me $ 250 extra for the windows. PASS!

I’ve had Clean Carpets Unlimited at my house a few times and he always did a great job. I like having the option of the scrubbing OR hot water extraction OR get both if you want your carpets to look great!
If your carpet is worn and old, don’t expect a brand new carpet when it’s cleaned. There’s only so much anyone can do. But, Clean Carpets will go the extra mile to make the carpet look the best it can. My stairs were pretty bad and Matt told me the condition. I wasn’t expecting too much — I knew they were in rough shape, but he did extra work on the stairs and looked better than I thought they would.

Terrible. Super weird guy and seriously took only 2 hours to clean a huge space and i mean a house up in waialae iki. He made the carpet seriously bad. Just take my word and the comments below and trust.

Don’t use these guys… I called set an appointment. took off work for a few hours to meet them… they did a no show. I called several times. he called back in that evening said he would call to re-​schedule as he had equipment issues that day… he never called back… i gave him the benefit of the doubt… so I called him one more time. he called back left a message he could make it the next day… I called him back left a message to move forward… he never showed up «AGAIN!»…I never did a Unilocal review, but was compelled write this, based on the lack of professionalism from this company. Already had my carpets done by another company with in two days… everything was delivered, on time and done correctly! Many other options out there…

I paid 280.00 for less than 2 hours of carpet cleaning and he did not steam clean just spot cleaned and my carpets are soaking wet and he sid not get my carpets looking any better. So not cool. I seriously just rented a rug doctor to finish his half attempted job. This is not acceptable for a move out carpet cleaning service.