Clinical Labs of Hawaii

I used their services because my Doctor ordered I get my urine and blood tested. It is conveniently located in the Ala Moana Building in a pretty small office. Once you walk in, there is a small waiting room and the front desk. In the office, there’s a small bathroom and I believe 3 other small rooms. The office is neat and clean. The room my blood was drawn in was small and I sat on a chair.
The staff is not the most welcoming, but definitely not rude. Just there to do their job. Some people like it, some don’t. I don’t mind it but I can see how it can cause issues, especially with children.
As far as pricing, not quite sure as my insurance covered it. But I can assume it’s pretty standard.
It’s right by Ala Moana Shopping Center, so you should be able to find parking. If you need testing, you can check this place out. but would recommend researching other options as well.

I had to do my yearly blood work and was forced to come here because the usual location was closed due to the holiday weekend. However, if I had done it last weekend the experience would be fine because the usual location would have been open.
I totally agree with the other Unilocalers who reviewed this place that they are rude and unprofessional! Only you knows your body best. I sat in the chair and the tech started looking for veins. Unfortunately, I don’t have big, visible veins that call out to the vampire «take my blood». I had told the tech that they usually use butterfly needles. Her response was, «We ran out of butterfly». She proceeded to check in the other rooms and came back with a handful of needles. As she is walking around the small clinic telling her co-​workers «Do we have butterfly? Dis one is asking for it».
First of all, when it comes to taking blood from me I can be a witch. You better be good because there is only one chance or I’m walking out. Although, I do give you warning. So, when techs look at my arms they get a bit discouraged, This tech looked like she was a little more experienced and seemed confident that she would get it on the first try using a regular needle, but I scared her by telling her she only had one chance. She granted my request and used the butterfly as requested.
Now that this is done I’m hoping that the specimen does not clot or I get a bruise. Here’s hoping that I learn next time and not be lazy or wait for my day off. So, I will learn from this experience and go to the usual place next time.

Took my same baby to get another blood test. I thought that I would give them another try since my baby is over a year older now and maybe the experience would be better. So the phlebotomist an duty was fast to respond considering it was late on a sunday night and the entire place was empty. So she poked him and the blood flowed which she collected and the process was fairly fast and while my baby did cry it was less of a traumatic experience for both of us as the first time. I would say that while not as good with babies as the Kapiolani Women and Childrens hospital, where I took him after the first incident, this technician at Pali Momi was better trained or had a better manner with babies and was adequate.

If you’re a parent of a baby or child that is getting a blood test, DO NOT come here. I repeat DO NOT COME HERE. I came here with my son who just turned a year old and the doctor asked us to get a blood test for him. My son is a trooper when it comes to shots. He wails for less than a second and forgets about it. I think I am more nervous and more in pain than he is.
However, we came here to get his blood test. The first time the lab tech DROPS his blood all over the floor. I was like are you serious? She was like I am going to have to take another sample. He’s a small baby and you have to take another freaking sample. SERIOUSLY? Ugh. So we took another blood sample and we thought that was the end of it. Fast forward a few days, I get a call from the lab. They need to take ANOTHER sample because the blood had clotted. This lab fails. At least the lab technician does. My son was getting antsy and starting to feel the pain for the second blood draw. I was not going to subject him to a THIRD blood drawing. I mean I would have been upset if it was just me but for my son, that’s a completely different story. I am a mama bear for my little bear cub.
So morale of the story… don’t come here if you’re a parent and your little one is getting his/​her blood drawn. You don’t want to risk it. Go somewhere where they won’t drop the blood and need three blood draws.
Oh I also came here (aganist better judgement) for my blood drawing for work. I needed it for my health risk assessment. They said we didn’t have to fast or anything like that but when I got there, the lab tech refused to take my blood since I ate a bagel two hours prior. My lab results ended up being fine but he kept insisting my levels would be too high and they couldn’t take accurate results. I said that’s okay because I know that I had eaten TWO hours prior. Eventually he relented but seriously, I was mad that he wouldn’t listen to me as the patient/​customer. Anyway, lesson learned… don’t come here… they have better locations elsewhere.

This clinical lab is located in the same building as my family doctor’s office, so I’ve been here numerous times over the years for blood tests.
I recall one of my very first visits here and how I was so scared that I started crying as soon as I entered the office. My mom comforted me and pointed to one of the phlebotomists, describing him as a master phlebotomist because of how fast he worked and how painless the whole process was with him. My gods, but was she right. He was so gentle, efficient, and amazing – there really was no pain and it was over before I knew it! This guy floored me and completely changed my view of blood tests.
Last year, I asked him how long he’s been doing this and he gave a good-​natured laugh and said it’s been 30 years. He’s an elderly Asian man and probably will retire within the next 10 years so I was so glad to see he was working when I went in today! He processed my paperwork but unfortunately it was another phlebotomist who drew my blood. The lady was curt/​bordering on mean, but at least she was fast. Definitely felt the needle with her though…