Diana Y Huang, MD

This is for the staff not the doctor. The staff is very unprofessional and rude, they also can’t speak English well. I asked if I can come schedule an appointment and there was no availability for the days I asked. I also asked if there was an opening «today» and she said «We’re going to lunch already». I’m looking for another doctor.

It was super easy to get an appointment with this office. Dr. Huang isnt available to see new patients for months, which is standard here in Hawaii but if you’re willing to see a nurse practitioner you’ll get an appointment right away.
I can see of why it takes a while to see Dr. Huang if you are a new patient. when I was there the office was slammed from people waking in to constant phone calls. There were so many people there, despite the large waiting area, a few patients waiting to be called for their appointments had to wait outside.
The ladies at the front desk were very accommodating and helpful. I had a bit of a snafu with my insurance, referrals, and changing of PCPs, but they were so kind and got it resolved for me. Kimmy the nurse, that assists Dr. Huang, with taking vitals and reviewing medical history, has such a wonderful personality.
To my surprise on this visit the nurse practitioner did not examine me but Dr. Huang did herself. So that’s something to keep in mind, when booking an appointment, there is a possibility that you may get the doctor.
Dr. Huang is very positive, gives great medical advice and is easy to talk to. I’d also like to add that the office, runs very well, they had me out in about a half an hour from the start of my appointment to the time I left!

She delivered my first baby, and it was a good birthing experience. I really like that she delivers all babies herself. This felt way more comfortable than meeting someone for the first time and them having their hands in my hoo-​ha, if you know what I mean.
In terms of communication and service– she loses a star because I definitely feel that she could/​should have given me more information about the norms of pregnancy than she did– especially since this was the first time I was going through this. Instead, I had to rely on the internet for all of my education, and the great folks over at the genetics center in the pan am building (Dr. Chen is wonderful). It was like Dr. Huang is there to just check the baby’s heartbeat and my weight gain, and that’s it. She doesn’t even tell you what to expect during your next visit, or what normal weight gain is, to avoid nitrates, etc. etc. It’s literally just checking the heartbeat and your weight gain.
When answering my questions, she sometimes seemed dismissive and condescending (maybe because she was rushing to the next patient).
She’s a nice person, and very calm. This helps in the delivery room. But, during office visits, she really doesn’t spend a lot of time with her patients. She loses another star because I ALWAYS felt rushed, like I was burdening her and her time. I understand that this is a business, and time is money, but instead of over scheduling, maybe more time could be spent with each patient. I would think that in this particular field, it’s not just about the results of tests, but also about educating patients so they know what things to avoid, and what things to embrace… If patients are aware of norms, it’s easier to not worry and to do the best for your growing baby. Maybe she’s been at it so long that she takes it for granted. Isn’t part of her job to educate us into healthy pregnancies?
She also doesn’t seem to do an intake interview on the first visit (as many OB’s do) to ask about safety in the home, concerns, etc. Again, pretty standard practice that many other offices do.
As others have said– her staff is less than ideal. I’ve had several appointments messed up by the front desk without apology. At least they smile now, i guess.
The waiting room isn’t very warm. No pics of babies. A lot of asian-​inspired art, but nothing warm and fuzzy.
If you’re looking for an OB, you can call the referral line at Kapiolani to see who’s accepting new patients– 808−535−7000.
If you’re not a first time mom, this might be a good fit for you. She’s very nice and calm, but won’t spend a lot of time holding your hand, even when you voice fears/​concerns.

Great OB! What can I say. I recommend her to all my friends because she is professional and compassionate.

Came here when we first moved back to Hawaii and just found out I was pregnant. Met with the nurse practitioner because Dr. Huang was on vacation. I had to leave a urine sample to confirm my pregnancy so I was directed to the bathroom. The bathroom was very dirty and had dead cockroaches on the ground. I was so grossed out by that, that I cancelled my next appointment with Dr. Huang and found a new doctor. Bummed I didn’t get to meet Dr. Huang and see how she was, but by what I saw in the office made me rethink about being cared for there.

I have been a patient of Dr. Huang for over 10 years. She is the best! I had trouble getting pregnant and she planned out a strategy to help me and it worked 2 times! It only took 4 months the first time and 3 months the second time. She has always taken the time to answer any questions I have. She is always super friendly and very genuine. Her nurses are super nice too! I highly recommend her!

Dr. Diana Y. Huang is awesome at wat she does. Kimmie her nurse is excellant as well. Thank goodness shes there. Very humble and friendly does the best that she can. As for the front yes they need to work on their attitude and patience. I get it the doctors offices may get overwelm with calls and patients. But this is the career they wanted so deal with it or kick rocks. And let someone more professional to do the job.

Dr Huang is very friendly and so is her staff, despite these reviews. Haven’t had any problems. She also has a good bedside manner and spends appropiate time with us making sure to answer any questions we have.

Diana was the best OB/​GYN I have never had.
She was always there for me during my 2 pregnancies.
She delivered both my sons and was awesome.
She knows her job and she does it perfectly.
When I was in labor, the clinic called her at 4 am, she answered the phone and answered their questions. She came and exterminated me at 6 am!
You can count on her, she will be there for you and your baby.
Too bad you blamed her staff’s mistakes on her as she is an awesome OB.

Sorry, a bad experience that must share, especially if you are seeking fertility/​pregnancy consultation. I thought I would update my review with greater happiness at 2^nd visit, unfortunately, I had to alert people. I had a consultation with Dr. Huang who suggested to collect my husband’s sperm for analysis and to call in for my tube scan at Queen’s hospital once I am on my 1^st day of period cycle.
When I got the instruction sheet of the sperm collection (the print on the sheet looks very aged), the staff told me to collect the sperm and send it to ANY of the labs listed on the sheet WITHIN ONE hour. ’ What the staff said was actually what it said on the instruction sheet. I read the sheet and said ‘oh, good, at least those labs all open on Saturday from morning to 8 p.m.‘
HOWEVER, 1) when I dropped the sperm sample to Liliha St. Francis clinical laboratory, I found out St. Francis lab only opened until 12:00 noon! Luckily I came in the morning (~10:15 a.m.). 2) Then, St. Francis lab staff called me after I left that they did not have the machine to perform the analysis, the lab staff apologised and said Dr. Huang’s office must have not explained well to me that actually only Kapiolani medical center has the analysis lab. That ONE hour delivery is only valid if sent to Kapiolani medical center. If sent to St. Francis, St. Francis would have to send it to Kapiolani and the sample may expire due to out of 1 hour delivery window. When I dropped the sample at St. Francis, there’s probably still 20 – 22 mins, but I got the call from St. Francis after I left and there’s only 10 – 12 mins left of an hour delivery time. I eventually still asked St. Francis to forward the sample to Kapiolani even if it would expire. St. Francis then said they would communicate with Dr. Huang’s office.
Shouldn’t the client be given the accurate sperm collection information? The written info. is wrong, the verbal instruction is also incorrect. Not that this wasted my time but also affected a good morning mood.
I would love to believe the staff are nice. Actually, every time I met with Dr. Huang, she is really nice… but it seems the office is lacking leadership and the staff do not try to keep up with the up-​do-​date info, is anyone here doing organization and sort out accurate information?
I myself called Dr. Huang’s office and the line was busy. I left a message yesterday. Let’s see how long I will receive a reply call… If not within 3 days, I will call again. A week passed by, no one ever returned my call…

I really don’t have too much complaint about Dr. Huang other than she is not too personable and she barely spends time with you and when you tell her how rude her staff members are, all she says, «Okay I’ll tell them.» Tell them what?
With that said, the their BIGGEST problem is the staff members. They are down right rude, absolutely unfriendly on the phone and not accommodating. Trust me I am a HR Manager, and if I was their HR Manager/​Office Manager I would fire them all!
I’ve been trying to schedule an appointment with Dr. Huang for over a month to remove my IUD which supposed to be removed 1.5 months ago. And now I think I have an infection and still I cannot schedule due to conflicting schedule with my work. I called again today, first I was put on hold for 10 minutes. So I hung up and called back and this girl called Asia was so rude I start yelling at her. I requested to speak with the Dr. but apparently she doesn’t take the call during her «examining hours,» but I would get a call back from the Dr. during lunch time. Lunch time came and went and I left work at 5 and still no call from the Dr.
The pain in my lower ab got worsen, I called Physician’s Exchange and got hold of the Dr. and she said come in tomorrow at 8:45 AM. When i complained about her staffing, all she could tell me, «Okay, I’ll tell them.» Ugh!
I also kept getting invoices for a bill that I already paid as well.

I have never met the doctor and from the reviews below, she must be good. HOWEVER, whoever the receptionist answered the phone today should be fired for the good of the business. I told her that we just find out that my wife’s pregnant, and the receptionist said «we don’t accept any new pregnancy» and just hung up on me without giving me chance to ask any question. Did she mean that we are too early to see the doctor since it is only 4 weeks or they have too many patients? Seemed like she was just too eager to get off the phone when receiving phone was her job…

Not the best place to go. Long wait to get seen by dr. and then the dr. barely spends time with you. I was told I would get called with results and didn’t. I also kept getting invoices for a bill that I already paid.

I was a bit hesitant to come here at first due to the bad reviews on the staff. However, I’m truly glad I decided to go anyways since Dr. Huang has a strong following!
I was pleasantly surprise their staff is actually not so bad at all. I think if you come in and smile to them and help make their day cheerful, they are willing to give back in return! All the other reviewers might have been grumpy or something… hmm.
Anyways, as far as Dr. Huang, I LOVE her. She’s got the sweetest demeanor ever! Every time I have a concern, I call the Physicians exchange line and they have her call me back promptly! She makes me feel confident that my baby and I are in good hands!

highly recommend Dr. Diana Huang. she is the nicest doctor i ever met, always make me feel like everything is in control. the only thing bothers me is the staff, especially the girls answer the phone and greet people. today this skinny, tan, Filipino girl gave me attitude, totally racist.

I totally agree with the 3 star lady. What she say is how I feel about this place. I missed my annual check because I did not received any reminder and I just called the office and the young lady say your check up is due but we schedule February. All the front officer are unprofessional.
I still go back because my understanding of medical term in English. If you can understand English prefect and there are alot of good doctor office out there.

Dr Huang gets 4 – 5 stars, only reason I give 3 because the front desk consistently fail-​does not acknowledge when you enter office-​too busy chit chatting with each other, does not send reminders for annual which they say they do-​I didnt get it for past 2 years so made a reminder for myself a month in advance to schedule only to find out they are way past booked out to end of year and that Ive shouldve been notified by mailer notice 2 months prior from my annual visit-​which I did not get. When I mentioned not getting it for 2 years, she said oh we’re shortstaffed

LOVE her! She is the BEST OBGYN. She is an amazing doctor! I seriously dk how she tends to keep all her appts & STILL deliver babies at the hospital! She delivered both my kids & now will be delivering my 3^rd! She makes pregnancy & labor bareable & an experience I look forward to. Looking forward to my next prenatal visit! Oh & I cant forget her nurses who are also just as wonderful!

Dr. Huang is one of my favorite doctors, period. So who wants to go to the GYN? Ugh… what an unpleasant experience in general. However, Dr. Huang and her staff make you feel comfortable, explain all the details about everything: procedures, insurance billing, pharmacy billing. Her nurse follows up like she says she will and her partner in her absence is awesome as well.

Nice and friendly staff! Kimmy the medical assistant (I think!) is such a sweetie always in a positive cheery mood every time I come here on my appointments. What I also like about this place is that you’re always on time when you’re scheduled not much of a long wait and by far the shortest time I have to spend waiting to get checked, and trust me nobody likes waiting in the doctors office!