Discount Store

Got my car alarm installed here. They took so long and made us wait outside in front of the store with no seating area. Went around the corner to see why it was taking so long and the guy installing was smoking a cigarette in my car! never dealing with them again.

Personally, for prices on car and audio appliances, they are aright. Bought some stuff for reasonable prices. The reason I am giving one star is because they worked on the ignition and broke the electrical power steering.
Here is when I ran into problems, the guy who worked on my car tried to play it off as if I brought my car in with the problem already and only tinkered with the wires in front of my face when I asked him to fix it. Only to be told by the owner that there was nothing that could be done, that I had to go to the manufacturer. I would say the installer gets a 3 star rating for trying his best (I think) and the manager a 1 star rating for not being able to do anything about it. So I walk away with a car with a perfect ignition and a malfunctioning power steering wheel.

I would give no stars.

I didn’t necessarily hate The Discount Store, it was just moreso promises that were broken that made me upset with them. Their knowledge is a little limited but it seems like they are trying to help the customer. However, this could be interpreted as «making a sale» so you would have to be the judge on that.
I originally asked them for a new radio system. i found the one I wanted, an Alpine touchscreen with navigation. I purchased it and they were kind of enough to install it for free. Upon purchasing a new car I asked if they would be able to uninstall the new purchased deck and install it into the new car. The owner «Mike» said it wouldn’t be a problem. After removing the deck and purchasing the new car I brought it back to get it installed. It was discovered that Mike wouldn’t be able to do it! I was stuck with a new radio deck that couldn’t be installed in my new car purchase! He had a very «oh well deal with it» attitude that really bothered me.
The Discount Store is alright for a one time purchase. Don’t expect any favors if you need anything additional. The prices are decent compared to what’s out there but I wouldn’t recommend this store without checking some other places first.

Wow. The owner Mike (middle eastern dude) is a scam artist. What a terrible experience I had at The Discount Store. Went down to purchase a cd deck for my car. I negotiated a «cash» price with the other (Asian) guy for the stereo and an RCA cable. I left, went to the bank, and came back. When I went to pay for it Mike was at the register. He picked up the RCA cable and said «oh, this cable too expensive. You can have the other one» (lesser quality cable). Having dealt with places like this before, I didn’t feel like rolling over and letting this guy nickel and dime me for what I had negotiated for.
(In a condensed version)
I argued with him for a bit, He called ME a crook. I told him that «I negotiated a price with the other gentleman and then you, who I never spoke to, comes and starts changing the items. And you’re calling me a crook?» I told him I’d give him $ 5 for the original negotiated RCA wires. Mike finally rings me up and includes tax. So I explain to him that that’s not how «cash» negotiations work. He threatened to call the cops because he said I was trying to steal from him and called his «installation crew» to come and hold me so I couldn’t get away. (I was standing there with $ 200 on the counter in front of him) He still yelled at his guys to grab me. So I turned around looked the guy in the eyes and said, «did I not say I would pay just now!» Anyways… I paid the whole amount. (Which wasn’t much more) but it was just a terrible experience having to go through all that just so Mike could make a few extra bucks off of me.

Mike and Lito have been helpful in making my regular (inconvenient) visits here a little less annoying. It’s nice to be remembered and these guys are always nice to me and remember me. They get the job done and they’re quick.
Also, I just picked up some cool gadgets for Christmas gifts (to be revealed after the season and after they’re gifted). Thanks for the recommendation and the heads-​up about the sale.

Please do not be fooled by the one star as this should actually be a zero star rating. Best Buy, the internet, or the stereo shop down the street will have better prices than what «Mike» is offering. There is also an obvious disconnect from his knowledge of stereo equipment to what the installers were telling me, which is why I preferred to speak to them. Less than 24 hours later I wasn’t too satisfied with the Kenwood touchscreen and so I called and asked if I could return the merchandise only to hear, «we don’t ‘dakine’ ya know and I will have to charge you an install fee to take the stereo out of your car.» Now I know why they were able to see me the same day, because it’s a ghost town in there. Take your car somewhere else.

I don’t even want to give them one star. I want to give them zero stars. They are not knowledgeable about car stereos, all they want is their money.
Installed a new stereo in my car without informing me it wouldn’t even work with my speakers. The next day I went back and they said «sorry, that’s just how it is.» Then tried to sell me expensive speakers and spend more money. I went elsewhere to get my new speakers. And I will not go back to the discount store, and I will never recommend it for anything.

Buying appliances is probably the most boring thing to do, but the Discount Store makes it easy. The staff is über friendly and they have brand name appliances that cost less than Sears and Home Depot!