Essential Cabinet Refacing, Inc

While the actual refacing work was done well, the color looks a lot darker than the sample they let me look at. I wasn’t able to keep the sample and so have no way to prove this.
In addition Essential Cabinet wanted 50%up front, even though they didn’t even start any work until almost two months later.
They then insisted on payment of all of the remainder as soon as the refacing was done and bothered my husband at his office to get payment instead of allowing us to mail it in, even though they had not installed the cabinet and drawer pulls. They were very resistant to any holdback saying they needed to make payroll. They finally agreed to a minimal holdback.
We’ve contacted them and now we cannot get them to come out to install the pulls. Every excuse. In the book to not do what should have been done a month ago.

Great service and great workmanship and install. Did everything agreed on plus more. The installer was always on time and they finished as promised. Had no problems and wii recommend them to other, which I have.

These guys did a great job for us at a very reasonable price and fulfilled all their commitments. We needed work done in a very specific time slot and it was completed exactly as promised on July 4! Our installer certainly deserved heading to pau hana after finishing up at close to 7pm!
Highly recommended.

Just wanted to provide an update to my review below. After leaving many messages I was finally able to get a hold of the office manager, and scheduled a time for them to come out to look at the work that was coming undone, as well as the unfinished portions of the job, as well as the spice rack that was put together incorrectly. We scheduled an appointment, my husband and I both took off work early, and they were a no show, no call, no nothing. After that, we tried to contact them again, which took 3 full weeks to get them on the phone, scheduled another appointment, and once again, they did not call and did not show up. So we have now come to the conclusion that they have no desire to honor their work, or even have the courtesy to call us back. You would think that after spending greater than $ 10,000, you would at least have a completed kitchen. I do not promote talking bad about businesses, but DO NOT give this company your money… at least if you want your kitchen to look good. It is an absolute shame that I cannot even get a return phone call after my check was cashed. It is amazing how people can be so nice and accommodating until they get your money and then you mean nothing to them. I hope that this review saves someone time, money, and trouble by choosing another company. Sad, but true.