Freaky Tiki Tropical Optical

The team here is absolutely amazing, friendly and very helpful! I am so glad I stopped by to check this place out, because they had the glasses I wanted! Calling out lens crafters, they’re hella slacking so don’t waste your time taking the escalators to reach the third floor. Been there done that.
This store got a better selection of glasses, you can even bump to fire music they’re playing while you browse around AND I think their deals r good.
Shoutout to one of the guys for lowkey upgrading my lens to anti glare. So high def and I love it!!! THANK YOU GUYS LOTS!!!

The perks of entering my third decade? BIFOCALS. Congratulations to me. Luckily, thanks to my Asian genes, I still get carded or I’d just throw in the towel now.
I thought if I have to be four-​eyed for 12 hours a day four days a week, I might as well look damn good doing it. The hunt was on for my perfect pair of glasses. It took me weeks. Those Asian genes came back to bite me in the ass when having no nose bridge made it hell to find a pair I loved. I looked high and low at my eye doc’s office, creepily checked out other people wearing glasses, peered at catalog after catalog. Until of course, I landed on the perfect frames that were no short of $ 600 Tom Fords. Ugh.
A few Ebay searches later, and I found the same ones for $ 200. And I patted myself on the back for my own persistence because my line-​less bifocals (so I didn’t look like a complete grandma) were an additional $ 200. WTF MATE?!
Anyways, fast forward TWO MONTHS, and these damned bifocals, were the talk of work. Seriously. All my clients could not stop talking about my «sexy» glasses. Who knew? I guess I get the hot-​for-​teacher/​nerd/​insert-​smart-​lady-​noun-​here thing but this was another level. Multiple compliments a day people. If i forgot them at home, people asked me where my glasses were. Nobody noticed my fresh kicks anymore!
But then, on a sad, sad day, one of the nose pads fell off. Turns out, these are SUPER RARE TOM FORD NOSE PADS THAT NONE ONE HAS. And no generic nose pads fit. *Rolls eyes* More money to shell out for these stupid bifocals. I retrace all my steps to all the stores/​optometrists, make a thousand phone call messages to Tom Ford themselves multiple times with no response… and guess what? NO ONE HELPS ME. Until I get to FREAKY TIKI.
Yep, these people are freaks of customer service nature. Ask for Z. He’ll hook you up. I lamented my holy grail of nose pad searches. I made a super sad face. Told him all about my bifocal issues. I wasn’t even his customer. I didn’t buy anything from him. But he offered to help me when no one else did. He offered me some generics that I could cut to fit in the mean time of him trying to find these unicorn pads. I was a blind damsel in distress. He was my optical knight in a Freaky Tiki tshirt.
And the man delivered! He kept emailing me updates. And when the day came that they were in, he emailed me, fit them for me, and gave them to me. Who does that nowadays? Z is my prescription eyeglasses hero!
Long story short: If you are visually challenged, do not waste your time going to other chain eyewear stores. You may just go to your doc just to get your prescription. But then HEAD STRAIGHT HERE. Z will take care of all your prescription eye needs and will go above and beyond to make sure you’re happy.

Decided to stop by today since my husband and I are looking for new sunglasses. Once we entered we were greeted by this lady (I can’t remember her name) but she was so helpful and even recommended some glasses for me to try on. She kept coming back to check up on us and that’s a plus in my books! I’m amazed at the great selection of designer glasses they carry which made it so hard for me to narrow my choices down. My husband found a pair he really liked and I was still looking around to see if I liked anything but then I noticed one of the other workers (short girl) who came to stand next to me and just stood there while I was trying glasses on in the mirror. She didn’t say anything to me and it made me feel very uncomfortable so I decided to leave. After we left I told my husband about that same worker and he said the same thing, that she just came to stand next to him and didn’t ask if he needed help but she asked everyone else if they needed help. If she had better customer service then we probably would’ve bought our glasses today, maybe we’ll try stopping in some other time.

I lost a pair of glasses and decided to pick up something local vice ordering online. I was not disappointed! The daunting task of picking the perfect pair was relatively easy here. Help when you need it and not overwhelming like some other unnamed sunglass shack. Great selection and with a 20% discount going on, competitive pricing as well. Leina was extremely helpful, even did the custom molding on a few pairs to get that snug fit. Bought a pair, got it in actual sunlight and realized i didn’t like it as much as i thought i did. Exchanged it the next day, no problem at all. They even ran interference for me from my 1 year old ball of energy while i tried on a few different pairs. Great job to Leina and team for excellent customer service. Hoping i don’t lose this pair, but if i do, i’d for sure come back here.

leina is AWESOME! I have been eyeing these Oakley feedback sunglasses. she was so helpful and so informative about the glasses that I bought two! I feel amazing with them on and they have wonderful staff here. will be back for sunglasses in the future here!

I’m visiting here from New Zealand and I would like to compliment the team at Freaky Tiki in Ala Moana shopping centre. Ive purchased my sunglasses from there (Tiffany &co) and I’m very happy with the product but what made my shopping experience great, was the sales team at the shop. They were helpful and very friendly. Thank you guys !

Excellent customer service! I walked in and was immediately greeted by the staff :) I’ve always had a hard time finding sunglasses that matched me and framed my face, but Jaycob (sunglass specialist) found a perfect pair for me in less than what seemed like 5 minutes! I even told him specifically what I was looking for and he was able to find one so quickly! He also taught me which styles to look out for and which to avoid. Very informative and wasn’t pushy at all. I’m happy with my purchase and will continue to shop here!

i don’t know how many of those reviewers are their friends or they simply created their own accounts to post reviews. it could be one other reason, they just don’t care! i went there one day with my friend and planning to get at least couple pairs but no one even said hi to us! not sure where did all the «friendly» staffs go if there is any. honestly, people can easily go to other sunglasses stores or even glasses stores like lenscrafter or paris miki to get shades. just too many choices. why would i want to spend my money there? i think they get at least one thing right, their store name. that place is freaky! will never go back again!

Just went here; wow — good selection from lots of different brands. The maui jim section had quite a bit, especially. Emily was great, friendly but not pushy. She’s very knowledgeable about the different brands. I didnt make a purchase today, but the next time I need sunglasses, I’m definitely coming here!

We bought 4 pairs of sunglasses from Keith, the manager at Freaky Tiki. All the staff were so helpful and informative. There is a wide variety of sunglasses from brands like Ray bans, Kate Spade, Prada, Gucci, Maui Jim’s, Oakley, and Tiffany.

Excellent service from manager Keith from NY. He is a great salesperson and I went to this shop 4 days in a row. I ended up buying 4 pairs of sunglasses from Keith because it was so enjoyable buying from him and for the second pair and on we get a 20% discount. Also the prices are very reasonable. A great store, will go again to buy more glasses.

Long story short, our shades and all the change I use for parking got jacked from my truck couple nights ago so we decided to give this place a try and not the other place upstairs because of my last experience there.
First off, the workers here are very friendly and not overshadowing your every move. «if you have any questions dont hesitate to ask» then they leave you to do your shopping. I like when it’s like that. It makes me at least feel more relaxed insted of being hovered over and pressured.
The wife got the same Oakley Unstoppable that she had and I got another pair of Spy Logans but they didn’t have the matte finish like the one that I had. The only Logans that they had was the display one and it was the shiny one but he did give me 20% off of the display so good deal.
If your on the hunt for some sunglasses I would suggest give this place a try first before you try the place upstairs that starts with a O. Same sunglasses, a little cheaper price and the workers here are so much more friendly.

Largest selection of Maui Jim in Honolulu. Excellent friendly customer service. Easy exchange and return policy. I swapped out 2 days after initial purchase for a different lens color and was done in less than 10 minutes with a smile. Hassle free. Recommended.

Lots of affordable and high end choices. Brand new, clean, and easy to maneuver around the displays. The workers don’t hound you so that’s a plus. This gave me the opportunity to browse around and try frames on.

Super excited to see this new store opening! They have a Waikiki location that is just not great for locals to use as it is in the underworld of tourists control…
I think it will be great to have it here in Ala Moana– hope it does well!
They have great service and great staff usually.
Looking forward!