Johnson Douglas W MD

Dr Johnson called me back and apologized for the wait. He also offered a discount if I came back for the same service I originally went in for. The front desk service counts so much. It’s a reflection of the Doctor!

As promised, I’m back after my visit today. Everyone in the office was friendly and smiling and my wait was short. It does appear that they have resolved some of the scheduling issues of the past. That can be stressful itself, in addition to dealing with people who are not happy with the wait. I work with the public and I know how one’s mood can be effected when there are less-​than-​ideal situations. There was none of that today and the waiting room was pretty full.
I also like that he has New Yorker Magazine, which beats the usual People I see in most Dr. offices! Makes me WANT to wait so I can finish a story. But, I digress…
As always, Dr. Johnson was very thorough and took time to explain what the different spots I brought to his attention were, which needed attention and which were either insignificant or should be watched for changes. Of the twelve or so that I showed to him he removed four, three by freezing and one with scalpel. That was the only one he said that looked cancerous. He said to come back in three months (I usually have a yearly complete exam due to my family history, but he wants me to return sooner to take another look at some spots we are «watching».)
We spoke about my sister and he still does remember her. He was not, in fact, an intern but practicing dermatology and referred her to the surgeon who butchered her. He had no part in that, which I already knew, and disagreed with the surgeon’s course of action with her case.
All I can say are good things about the doctor, his integrity and his vast knowledge of his field.

First time I came in, everything was fine. Made appointment came at the appropriate time, waited then saw the Doctor. 2^nd time I came, waited 50 – 60 mins didn’t see doctor as I had to leave for work. So back a couple days later. Appointment is 8:30 am, the doctor just came into work at 8:52 am. Really? You schedule appoints at 8:30 and come in 20 mins later? In what world does this make sense?

I really don’t know whether to rate this 2 or 3 stars. I mean my first impression of dr Johnson and his staff was iffy. Making an apt was about a 2 month wait since he’s a very popular man. Waited a very long time for the apt I’d day a 30 – 60 min wait, dr came in with an assistant who took notes. The actual appt time took About 10 min at most. I only come here when I have acne issues. The first time I came he prescribed me differin, which highly sensitizes the skin like retina would. didn’t like it, so stopped using it. Returned with worse acne issues about 6mo later and same thing, waited 2 months for the appt, took super long waiting in the wait area, staff doesn’t look friendly, actual apt took 10 min this time I left with a rx for antibiotics. That worked but it was hard to upkeep, everyday… forever. I started to notice it stopped working as well, so now I’m back. Bigger acne, new issues and waiting again in the office about an hour after my apt is supposed to be. Mind you im 27 years old and never had acne until I was 21. It seems to be getting worse as I get older. Dr johnson had more bedside manner the second time I came, so third times the charm, this will really determine if I’ll be back or not.

I had seen Dr. Douglas Johnson approx. 5 yrs ago and was satisfied with his services. BUT, I recently made an appointment and when I arrived (which was by a long bus ride) I was told «We don’t take this insurance as it’s out of network» I explained it was the same insurance used and accepted on my previous visit. Again, the receptionist said, «We don’t take this insurance.»
When I called to make my appointment I was not asked the reason for my visit or for any insurance information which could have saved me from missing a day of work and a long bus ride.
Dr. Douglas Johnson needs to check his front office staff as they are inefficient and sloppy with their, or lack of, work ethic. The whole experience was a major inconvenience for me.