Nails L’mour

Did my eyelashes, only time I come here is when my girl is booked and they always have an opening. My eyelashes were glued shut, clumped together and she had to cut my bottom lash because it was glued to my skin :/​when ever I go in the ocean my eyes burn from the glue, not the case when I go elsewhere for lashes. They started falling out way too soon. Don’t think they train their girls well. She was sweet but needs more experience before having clients

I had SUCH a great pedicure here. My mom and I were walk-​ins and they took us with no wait. Their classic pedicure was great, such a relaxing spa-​like experience and the nail tech paid great attention to detail. The foot/​leg massage was LONG!
I’m sitting here almost 4 weeks later with not a single chip in my toenail polish. Will certainly be returning again!

This is a nice clean salon. They have lots of chairs and many technician so you can usually get in pretty quickly. I like how you sit higher than the technician, but they are a little old and some are cracking. The pedicure is pretty standard except for the massage portion. Instead of using lotion during the message, they use an oil. I really liked the oil and I would go back there for that alone. For me the difference between a good pedicure and a great pedicure is how they remove ingrown toe nails. My technician did a great job at getting out my ingrown toe nails in a painless manner. So, I say give them a try.

I have been to them several times and I love it. I always get the deluxe with the massage. I really love how much time the girls spends on my pedicure, and the paraffin wax too it will make your feet really small.

This is the only place I come to, to do my acrylic full set nails. Walk in’s are welcome (I myself always walk in) I am always pleased with the outcome! I always go to the same guy, although I do not know his name lol.

Yesterday my friend and I went to try this nail place before a big event. We made an appointment around lunch and arrived 10 minutes before to check in and pick our colors. I have been to many nail places on Oahu and my first impression of this place was very nice and looked promising from the research done and pictures on Unilocal.But when we entered, we were not welcomed in a very nice manner. We stood at the front desk while three ladies conversed and took about two minutes to greet us (without smiles or a welcoming voice) and allow us to check in. Once we did that, we were asked to go to the wall and pick our color. Once we picked our color we waited for our next instruction on where to sit for our pedicures. No one came to instruct us so we didn’t know if we had to sit ourselves or go back to the front desk. Feeling unsure of what to do at a salon doesn’t sit well with me since there were so many employees, several who could have helped direct us to our stations. After 4 minutes, my friend was lead to a chair and I had to wait for someone to tell me where to sit. Finally, I was instructed to sit across her to do my pedicure. When we made our appointment, it was asked to sit next to each other since we rarely see each other. It was reiterated at the time of check in and yet we sit spent the entire pedicure across each other, pretty much forced to communicated by raising our voice or through text. But what i DONT understand is that, other friends and couples came in after us and were allowed to sit by each other by waiting for two seats next to each other to open up. Me and my friend was not given that option at all. What is the point of putting in a request a head of time and asking for that accommodation at the time of our appointment and not being told that was an option. Obviously we want to sit next to each other since we only see each other once in awhile. To me, the first way customers are greeted sets the tone for the rest of the appointment and feel the hosts need to learn or do a little more customer service or give a little bit of hospitality, rather than coming off so cold and like they don’t want to be there.
I am giving the initial interactions one star, but giving that once I met my nail tech, Julia, everything was fantastic. She was the sweetest person and did everything to make me feel more comfortable and went above and beyond to ensure I had a good experience. I would give Julia five stars and wishes me and my friend were able to get someone like her. She made the difference between us not ever coming back and debating if we should revisit just to see her, since her hospitality was that amazing!
My friend got set up with a nail tech who was horrible! When a request was made by my friend, the nail tech would make an excuse as to why she couldn’t do it, or why my friend should do it another way and telling her that it would look ugly, not nice. She was not asking for anything outrageous, just simply a reshaping of the nails and a polish change. I believe that if the customer wants it a certain way, why question them, make them feel uncomfortable and treat them like they don’t know what they are asking for. We are paying customers, so we should leave in love with our nails and how we envisioned them.
Customer service is everything and I hope that if anyone decides to go there, they get Julia since she is wonderful or someone else who cares about their customers and makes them feel important and comfortable.

Walked in without an appointment after work (5ish) and I immediately fell in love with their interior design. It’s so clean and nice to look at, lol. I was seated as soon as I came in. I came in just to get a refill and wooooow, they’re kinda overpriced. I pay about 20 bucks to get fills at my regular salon and here I paid 50+ for gel refills (no designs) but I guess you pay for the environment. I didn’t get the guy’s name, but he was. OKAY.
I’m big on customer service and what I received today, wasn’t all that great. He tried to converse with me which is a plus — asked me all kinds of questions and kept the conversation going. Meanwhile, his phone kept going off and it wasn’t on vibrate or anything. I didn’t mind the ringing, until he actually answered a FaceTime call. Not only did he answer, but he even tried to place his phone in a position where he can FaceTime AND do my nails at the same time. Lol. It was actually pretty funny. He talked to the guy for about 2 minutes then hung up and proceeded with my nails. Yaaaa, I sat there awkwardly waiting for him to finish up his call.
He was a little rough with my hands and he even cut me a little but it was whatever. Even when he sands down my nails it burned a little but nothing that I couldn’t handle. Overall, my nails came out cute but I could’ve gotten a better job done for a cheaper price :-(

I’ve been to this place in the past and had no problems with them
I decided to come back a few years later (February 2016) & there wasn’t too much to complain about. I brought my best friend and my daughter here (she’s 3) my friend and I both got pedis and my daughter received a kids polish change. It came out to $ 129 before tip. The leg and foot massage was great, the while experience was pretty great actually. The reason why I’m giving them 3 stars is because of the way they painted my toes (didn’t realize this til a few days after)

They gave me The most neat and precise manicure and pedicure ever… they pay much attention to detail and give the best hand/​foot massages ever. Definitely worth it!!!

I walked in 11:30am on Monday November 23,2015 undecided if I should get the gel polish or full set gel powder with nail extension. Of course I was a bit nervous because my last 3 experiences here were beyond disappointing. So I asked the receptionist a few questions and she provided me all the info I needed to know which was really helpful and insured me that they can provide me better service than before.
I was seated immediately and told the first nail tech that I’m undecided still so instead of just gel polish on my natural nails I would like extensions. She said «okay just a moment please», came back and said «another nail tech will be right with you» and I was seated else where.
My nail tech TiNA came right away and asked what I wanted I told her I’d like a full set gel with extensions and please apply a stronger gel layer because I work a lot with my hands, I also showed her a photo of how I’d like it shaped which is a round almond shape she said okay. I am very happy that she didn’t force me into a different shape like how other nail techs usually do.
She confirmed with me if I liked the color I picked out I said yes. As she started applying my extensions I took a good look at her nails and told her can I have my nails exactly like yours and she said are you sure I said yes and she happily said Yes to me.
My entire experience today with Tina was great. I’ve always wanted the white tip with glitter graduation but no one could get it right, finally I found the RiGHT nail tech that is passionate, honest, humble, respectful, efficient, and friendly. I am so happy with my nails!!! She got me all excited for my flight to see my parents.
I will definitely be back from my vacation setting up an appointment with Tina this time I will try a pedicure with her. Thank you again Tina for the great experiences! I love my nails!!!

I have been to quite a few nail salons so I have experienced different service from each, and let’s just say that this place is one I will probably never come back.
My friend had given me a gift card from here and I decided to get a UV Gel Extension with just a basic light pink color. They do except walk-​ins but based off reading some Unilocal reviews before-​hand, I wanted to make an appointment HOPING that they would set me up with somebody that would provide me with good service. But nope. I was wrong. Should’ve just walked in.
Some guy was working on my nails and the whole time he barely talked to me. All he had asked was what I wanted, and what my nationality was and that was it. He made the whole experience very awkward and uncomfortable for me. While he took off my previous polish, he stated that it was «so messy» in such an irritated way because it had gotten on him. While he was doing my nails he would sigh occasionally and seemed to be such in a rush to do my nails. I honestly would have rather waited for somebody else to do my nails than him. The other nail technicians seemed a lot more friendlier.
So yup. I probably won’t be back here for another nail service but maybe a little down payment from my gift card to get my lashes done?

It was a first time for my boyfriend & I to get a pedicure from this nail salon. It was an okay experience. Our pedi included a massage & we both agreed that they were too rough… on our BONE. It wasn’t relaxing at all & I tried to keep the pain to myself not showing it in my face. But it was painful. They weren’t massaging the calf area where it matters & my legs were sore even days after the pedi. After I got my nails painted, I assumed they’d place those dispensable slippers on my feet while the polish dries, but oddly enough they don’t carry that. So be prepared & bring your own slippers or it’s a four dollar charge for an old navy slippers.

Let me start off by saying that nail care is extremely important to me — it gives the public a good or bad first impression based on how well you’ve cared for them, so it’s with a hurt feeling in my chest that I’m writing out this review with tender fingertips in the hopes of keeping some other unsuspecting soul from making the same mistake I did by coming to this place.
I have no idea who the «good» or «to be avoided» technicians are in this salon, I will say that I had a good experience the first time with a lady whose name I wish I could remember, but the second time (and my last) was the complete opposite. First off, the pedicure: I was roughly handled, given confusing instruction through body language (ok so I place my feet on the towel, ok wrong way, ok how about now, no ok since you keep forcing my feet into uncomfortable positions, I’ll just go limp and you can pilot my feet your own self. Still wrong? What?! HOW DO I POSITION MY FEET?!) The filing part was uncomfortable, like we’re talking filed down to the point where the file became less about the nail and more about the skin. Someone else half-​heartedly removed the polish on my hands during, leaving obvious lines of polish on the sides of two nails, and told me that my cuticles didn’t need pushing (false. Look, I’ve been getting manicures for far too long to not know what stage my nails are in after three weeks between visits) so they would just change out my polish. At that point, I was already wincing at my pedi and wanted to go, so I agreed and she left. After the pedi, the man went to my side and started with my hands… the result? Completely uneven, nail peeking out in several areas, coats caked on… I honestly could’ve done better myself. Oh, and not to mention, every single coat for every single nail was followed by that unnerving and unsanitary thing techs do where they take their own nail and scoop/​scratch whatever spilled over, it was so unsettling that this was happening with every. one. of. my. fingers (This is not acceptable practice in salons back in Japan, mind you. It is UNSANITARY.) and it HURT! And after the nail remover, the polish, etc, the least they could’ve done was apply lotion to my hands instead of leaving them the dry mess they were afterwards. The areas around my cuticles were flaking and super dry… I couldn’t even believe the shamelessly bad service I got. The worst part out of all of this was the filing. Oh my God, there is a healthy and unhealthy way to file nails and DRAGGING the file back and forth across the edges like sandpaper trying to wear them down is NOT how you do it (in case you honestly didn’t know, it’s one direction, from the corners to the center).
I worked extremely hard for the past several months to nurse my nails back from the last mani-​disaster to where it was this morning and as of this evening, I’m going to have to go back to the basics and nurse them back to life. Again. Don’t be like me and be complacent in your own destruction. Stop them. Be rude if you have to. Walk out. Do not let unskilled techs and improper technique ruin what’s supposed to be a beautiful part of you!

Rarely do I try new nail salons and it’s because of this specific reason. I was in the area and thought I’d get a nice gel manicure.
Let me just dig right into it, staff was unsociable and seemed irritated — my lady had her nails done so she did a half ass job while painting mine because she didn’t want to get hers ruined — she did a lousy job with my manicure — really? A 2 minute massage on both arms? After triple coating my nails she began to continue filing them afterrrrr they were finished! Very unorganized and technique was lousy! Would not recommend here ever and will for sure not be back.
Just to put the cherry on top, your name is spelt wrong and looks unprofessional. L’AMOUR not L’mour

I haven’t written a review for this place because I’ve never been anywhere else and I didn’t know how this place compared to other salons. Now that I have, read on.
Let’s face it: we trust anyone with our toes when we need them done because they seriously cannot look worse than they do presently. Or so we think.
Most of us ladies do not walk into a top level hair salon and take whichever stylist is free. We almost always ask around and then book with someone after doing an ample amount of research. If anything, the free person is not as appealing as the stylist who is not taking new clients for months, right? To put things simply, newbies at hair salons start off as assistants. If you’re going to demand a lot from your mani pedi tech, don’t settle for the next person available.
With that being said, here’s what’s uniform and standard for this place, no matter with whom you’re paired off:
— the instruments are autoclaved in baggies and not just sitting in the tech’s basket sprayed with alcohol between clients (at some salons, they use the high percentage alcohol which inadvertently fixes the bacteria to the surface instead of removing the crap)
— the lotions and scrubs are not cheap drug store brand, but rather are professional grade (if you care)
— the disinfectants used to clean the pedi sink are hospital grade
— everything should be clean. If you notice it isn’t, say something
Onto the techs:
— there is a reason Nail techs are the butts of jokes; they are fresh off the boat and are trying to assimilate. Therefore, what they’re trying to say and what they interpret you’re saying will often be lost in translation. Be open minded and you’ll be OK with whomever you are paired off with. People are generally not intentionally trying to hurt your feelings.
— it depends what’s most important to you in getting your nails done. If I’m doing my hands, I would want AMY or MAI. I do a simple gel polish and they are meticulous as heck. Also, it’s easy to f up because it’s not as forgiving as Nail polish or acrylic. I have boy hands that instantly look feminine after seeing AMY. If I’m dying for a killer massage and a decent pedi, I’d ask for TRANG or GIANG. If you’re into the nail art claws, request ELLY.
— I’m not saying everyone else is not worth your time. Just plug in some earphones and get some shut eye, because I can’t speak for everyone else and any comments they may have. If it looks crooked, say something. If you’re unsure of the polish color, stop them early on and not after the second coat, much less after the top coat is placed. That’s bad. Everyone is different and all the techs here are capable of pleasing you. You just have to say something.
This is my Vietnamese two cents on getting your nails did. From one difficult person to another, I bid you good luck!
(I don’t and will never go back to the other places I’ve been to because they’ve accidentally cut my cuticle. Instead of applying pressure, they took their spray bottle of alcohol and gave me a healthy spritz. Why? Also, their extra 10 minute foot and leg massages were not unlike straight lotion rubbing).

High quality nail salon in Ala Moana center. Very friendly and professional staff. Need to have an appointment always and can not be late otherwise you will have to come back another time.
Could expand new nail polish selections!

This low rating is because of a recent experience…
I decided to up my nail game last year, so I started getting regular mani-​pedis. I’ve been to 4 places on Oahu. Nails L/​mour is a decent mid-​range place, and their gel manicures are pretty good. I’ve been there 6 – 7 times.
My friend was visiting from out of town and admiring the reverse-​French manicure that I had done at L’mour, so I booked an appointment for her. We showed the picture of the manicure that I had done *the month before* and she got the same one. HOWEVER, she was charged $ 25 more than me. Luckily, I never clean my purse – I had the receipt *and* a picture on my phone dated the same day showing my manicure. They said *I* had been undercharged, so they couldn’t do anything about it. If I’d known the manicure would be SEVENTY-​FIVE DOLLARS, I’d have taken my friend to Azumi Nails, which is the Chanel of nail salons (L’mour is like Michael Kors on discount at TJ Maxx).
I just think that a better customer service move would have been to explain that I had been undercharged, but then, as a gesture, adjusted the charge for my friend.
Though they do a good job, at these prices, I’d rather go to Azumi and get really high quality nail art.

My daughter and I got a pedi here and the service we received was really great. The Japanese woman that serviced me was very sweet; she also recognized that I had an ingrown toenail which was really hurting for weeks and took care of it quickly in a gentle manner. The man that did my daughter’s toes was also very kind and gentle and did a great job! The salon was very clean and the equipment they used was sterilized. Always a must. Upper class setting. The price isn’t the cheapest, but reasonable considering the look of the salon, the service provided, and its location in one of the higher end malls on Oahu. If I were ever in the area and needed a pedi again, I would definitely go back.

Great place to get a gel mani and pedicure! Vee «vy» was amazing! She was very patient as she helped me with pretty nail art and gave a great hand massage! Great nail salon in the Ala Moana center! I have a wide selection of gel colors and crystals! They also offer to have multiple people work on you at the same time so you can get your gel mani and pedi done under an hour!

This is a nice salon in Ala Moana Blvd.
There are many colors of polish.
Too bad all of the chars are broken.
Also, be careful, I went in for a pedicure and got charge for a manicure and pedicure.
I will not go back again.