Nathalie Sowers, DPM

Hawaii Kai office, bad office staff, not even a hello.
treatment not good options not good, I needed /​wanted a boot and they did not have a medium size, no apology or explanation.
Didn’t feel like the doctor cared about my foot problem.
Very disappointed going a different doctor tomorrow.

Was squeezed in today because of a sprained ankle… Needed to find out if there was a break. My experience with the doctor was professional and extremely thorough. We did a number of xRays that showed immediate results which greatly helped in my understanding… amazing the technology thats available today.
Yup, a sprain and I know what to expect in the next coming weeks. Doc even gave me exercises to strengthen the ankle when better. This experience gave me peace of mind. Grateful.

A doctor i can trully recommend, other doctors like to go straight for surgery i like how she tries to exhaust other avenues before recommending surgery, couldnt be happier

This was the worst experience I have ever had. She does not explain well. Recommends expensive $ 400+ orthotics and does not follow through on her word. She ignores inquiries and investigations from the state. Stay away

Although the doctor seemed competent I got the impression she is running a product scam. I went in for a diabetic foot exam and before I even saw the doctor one of the staff came to to fit me for diabetic shoes. I told her I had no interest in buying shoes and she said they are completely covered by my insurance and free to me. I still declined. The doctor finally came in and after the exam she recommended the shoes and said they were «free». I ordered the shoes at her recommendation. Several weeks after picking up the shoes I got a bill for $ 144.00 from her office. I called the office but the staff could not have cared less. The front office staff is grumpy and indifferent. I believe Dr Sowers is a good doctor with a savvy business model that takes advantage of insurance companies and unaware patients. If she recommends any product please check with you insurance to see if it’s covered or you may receive a surprise bill.

During my first visit to see a podiatrist, I was very nervous to see what my diagnostic was. Prior to my visit, I had sustained a painful sports injury on my feet that made me to limp to avoid the painful area.
My visit with Dr Sowers was very pleasant and she knowledgeably answered all my questions that I bombarded her with in great detail. Her thorough diagnostics of my feet calmed my nerves. :)
It was also very convenient that the x-​ray machine was inside the patient exam room, so I did’t have to walk anywhere. Luckily, the X-​rays confirmed that it wasn’t serious, nothing broken or torn — just some bone bruising.
Dr Sowers also gave me her insightful observation of my feet/​legs anatomy and suggested ways to protect and care for the feet I was born with! Thanks!
Located in the same building as the Honolulu Club, finding parking was one less stress factor.

Dr. Sowers is a warm and knowledgeable doctor who also happens to be efficient. I thought it was neat how the room I was put in was equipped with an x-​ray machine that captures images instantly, so determining a diagnosis took no time at all! Thankfully, it was a minor, common condition, so Dr. Sowers offered simple advice and answered all my questions on caring for my foot until it fully recovers.
Her front staff was also friendly and patient. I felt bad for arriving five minutes later than I was supposed to, and I also felt bad that they had to put up with a couple of insufferable patients ahead of me, but the front desk staff were understanding and even-​keeled throughout.
Kudos to Dr. Sowers and her staff!

I give her 4 stars as a doctor and surgeon but her front office staff has got to go! They promise to call you back which they don’t, receptionist at times can be grumpy. Had no problem when doctor Sowers was at Kapiolani but now???
Sorry to say but if the front desk don’t clean up their act, they will ruin Dr. Sowers good reputation.

Bottomline upfront: Dr. SOWERS is unethical and bilking health care plans (and her patients) for as much money as she can. And Queen’s MDX does not have anyone to investigate claims of unethcial medical practices. I WOULD NEVER GO TO THIS «DOCTOR» AGAIN — NOR WOULD I RECOMMEND HER TO ANYONE EALSE.
This is the most UNETHICAL «professional» I have seen in my entire life! Last year, I was diagosed with plantar fasciitis on both feet and a heel spur on my left foot; this appears to be an accurate diagosis. Her treatment began involving «painkiller» injections to the soles of my feet and later to both heels when the pain seemed worse there. The first time she did the injections, she informed me that she had to do each foot separately — one foot on one day and the other foot the following day. Initially, I figured that this requirement to have separate appointments for the injections had to be for some medical rationale.
Having to come in for two appointments on different days for what I thought could be done in one appointment was somewhat of a «hassle» and also made me pay two co-​payments for each visit (2X$ 15). On my second or third visit for foot injections, I asked her why I had to come in twice for an injection in each foot instead of just getting both the same day; she replied that they were «having problems getting reimbursed for two injections from the medical insurance providers if both were given on the same day.» THIS ANSWER FLOORED ME! I was expecting for her to reply that two injections on the same day were ill-​advised because of the total amount of «painkillers» being injected or some other MEDICAL reason. On my third or fourth injection, I again asked her the same question, and she replied in almost IDENTICALLY the same way, her office was «having problems getting reimbursed for two injections on the same day.»
I have since contacted my medical insurance company (Queen’s MDX) several times, and MDX kept saying that MDX would pay for each injection (one to each foot) on the same day. I began to suspect that Dr. SOWERS was bilking MDX (and me) for two office visits for treatment that could be performed in one office visit. I called Dr. SOWERS’ office this past week and was told the only way I could get both injections on the same day is if I paid for one of the injections «out-​of-​pocket.» I contacted MDX again, and they again assured me they would pay for both injections if given on the same day and indicated they would contact Dr. SOWERS’ office to try to ascertain the problem.
I called Dr. SOWER’s office today and was told that, «Dr. SOWERS will only give you an injection in each foot on different days — there is no way to get both injections on the same day.» I told them that I would seek a different podiatrist.
I learned two things from this. Dr. SOWERS is unethical and bilking health care plans (and her patients) for as much money as she can. And MDX does not have anyone to investigate claims of unethcial medical practices.
Chet C. Childers
808−330−1358

Now — the last thing you ever want when on vacation is to have the need for a doctor. You can get a list of options from your insurance carrier, maybe even see the doctor’s education background and fish for reviews, but you really don’t have anyone’s opinion to ask (and people rarely rate docs on Unilocal). Last, and worst, is the worry that the doctor may not feel the need to invest lots of time and energy in you, because you may just be a one-​and-​done for them.
Well, Dr. Sowers helped dispose of all of those concerns. She’s very thorough, with a completely no-​nonsense approach. Minor surgery was accomplished with no muss, no fuss, and precious little tolerance for any wiggling or whinging. I didn’t mind at all, as I at this point had faith I was in good hands.
Highly recommend the doctor as well as her clinic’s staff. Staff were very understanding and accommodating of an urgent situation, and friendly throughout the intake and outprocessing. It’s not often a pretty situation if you need to go to a podiatrist, but this is one to go to.

Would not recommend. Was billed for splint after being told it was covered by insurance. I opted to take the splint after Dr. Sowers said that it was covered by my insurance. The said splint is used to stretch out the plantar fascia and prevent further injury, but does not help the plantar fibroma under my foot, so not essential for my «problem». So, again, I would not have taken it if I was given the right information. I feel it’s unfair; they are also not accepting return of the splint.