Safeway

Why advertise $ 5 fried chicken on Friday if you don’t intend to have inventory ready to service the high demand. To make things worst and say the wait will be 30 minutes when infact is more like 1 hour. Safeway has a brand reputation but seriously need to improve inventory control at certain locations, like in Salt Lake/​Moanalua neighbourhoods.

You guys need to have more registers open. I dont think people appreciate waiting in line for 30 minutes. Especially when theres cold items in the cart. But yeah just a suggestion, business is key and now theres the homeless hanging around! Think about it. Customer service is everything homies!

Every time I come here lines are long as hell!

I frequent this safeway because it’s near home, usually no problems getting what I need and always lots of parking! But tonight and few days before I’ve had very poor customer services! Went to the deli to get a couple sandwiches for the wife and I and I really felt by the attitude I was getting from the lady behind the counter was like I was bugging her! The time before that I was shopping and went into the produce section and I was about to go down an isle toward the back near the lettuce and mushrooms, etc, against the back and here comes a safeway employee with his cart to restock stuff and I know he sees me and stops right in front my wagon with his cart blocking the entire isle. Making me have to back out of the isle, said excuse me and I was just ignored so I was pissed and just left the store! Employees here need training in customer services!

Great Service plus hottest bag boys on the island! They even offered to help us out to the car!

Though I dislike this location, it is very conveniently located so I sometimes stop in since it’s close to my house. Well let me just say that I will never again be going to this store, ‘convenience’ be damned!
All I wanted was some Romano cheese! There were 5 containers and I checked the expiration date because I know how it can be there, and three of the tubs expired THREE months ago and the other two were two weeks old. I was so mad I just left. My family will never shop at this location again. They obviously do not value their customers or have any concern for public safety and they do not deserve my money!

A basic Safeway store with groceries, deli, bakery, etc. but not one of the «fancy» ones like the Kapahulu one. Parking is a problem at dinner time due to a number of restaurants in the strip mall. Thankfully, Longs Drugs is on the other end so at least the crowd is a little better distributed than in some other locations.

Worst Safeway store I’ve been too. Was on a quick run to buy soda, saw the buy 4 two litre bottles for one dollar each. Had to wait in line for nearly 30 minutes while other employees were just there walking around. The cashier checked me out and total was over $ 10! I wasn’t a member but other locations have scan their cards for me, she wouldn’t and said I had to fill out a form to become a member when their were 20 other people in line. The person behind me had to let me use their members card.
Another time at this same store, had to come here to grab something, waited in line for about 20 minutes. Than the cashier was talking to another employee while bringing me up, asked 3 times for the total with no answer, saw the screen, gave the cash and didn’t even give correct change back while still talking to another employee. Completely rude and bad service, basically don’t come here.

We had a guy in training. He was very polite but he was all by himself when the two other lines had people to bag for them. That’s horrible training. I helped the poor guy bag some of the stuff.

Horrible. Who would’ve thought it would be difficult to find things in a little store like this? The signs on the aisles need to be changed; it was hard to find anything. You might as well not even look at the aisle signs and just walk down every aisle. THEN I waited in line 10 minutes to buy 1 thing. Also, the parking lot is too narrow and busy on a Friday at 10:30am.
Next time I’ll drive a little bit farther and go to Target where the food is less expensive and I can find things!

Live SL all my life and go to this SW since it is the closest. Decent selection but place needs a facelift inside and out. Why the hell are the lines always so damn long??? Shopping here is the worst! I vow never to shop here again no matter what!
Even when they finally open another register they never take the next person in line, they actually tell the ones in back they are opening! WTF!!!
In the past yrs I guess they have been instructed to say thank you and say your name and ask if u need help to the car… even for one item! Thing is the say it to you like they could give a rip. I may just go back, buy one apple and tell them I would like them to help me carry it to my car!
Sucks ass!!!

Wow, I don’t even know what to say about this Safeway any more. Last time I was here they had no eggs or milk. Today, they have no shopping carts. No carts by the entrance and no carts out in the parking lot. For folks with young children, it’s IMPOSSIBLE to shop without a cart. And they are not even that busy!

Not busy but the lines are always long because they usually have only 1 or 2 registers open. Lots of parking anytime of the day. Helpful staff that is willing to carry your bags to your car. Look for sales and get a safeway card ro get the discounts

This Safeway is located in the Salt Lake Shopping Center. It’s definitely dated compared to other Safeway locations. The store itself seems like it has been changed since the day it opened. It’s smaller than most other Safeway locations. Seems fairly clean for the most part. No major complaints.
Parking can be a bit hectic with shoppers looking for the closest stall. The stalls seemingly smaller than I’m used to but I’ve made it work.
I’ve only come here for the deli portion. I’ll buy a sandwich or chicken tenders. Nothing mind blowing or makes me want to come back and order again. It’s just pure convenience when I’m on the road.
Customer Service: It can be hit or miss. There are days that the workers are quick to acknowledge you, other days you’ll be waiting for a bit.
Overall, it’s okay but could benefit from more workers to cut down on the lines and maybe a facelift on the store.
#5 of 100 2015

I normally shop at Safeway stores for most of my groceries because they’re conveniently located, clean, and well-​organized. They normally have fresh items, helpful staff and their stock is rotated properly. Unfortunately, this location misses the mark on cleanliness, helpfulness and inventory management.
It’s unfortunate that this site is so run down because it’s located in a middle-​class neighborhood which deserves better.

This Safeway is conveniently located in the Salt Lake Shopping Center. This is an older Safeway that has been around for years, so it is a little smaller and dated compared to the Safeway stores that are coming up now. That said there’s still a decent selection you are able find almost anything you need from a grocery store.
So far, every time I’ve gone to this store, there never seems to be more that 2 cashiers working, so depending on how busy it is, expect somewhat long lines when checking out.
I wanted to update my contact info for my Safeway Club card, and the customer service worker was not helpful and had a major attitude as if she couldn’t be bothered. However, the cashiers and floor workers are generally friendly and helpful.

Don’t waste your time coming to this safeway if you can help it. The staff is very unhelpful, their go to line seems to be ‘what ever is out there’ even though the item is a sale item and the sale literally just started 45 min ago…
The deli also looks sad, almost like everything is old… the deli staff is also borderline rude, if they are even there behind the counter…

This Safeway is conveniently located in Salt Lake Shopping Center. With the military housing being right next door, you’d think there’d be more military patrons, but I guess they all go to the commissary anyways. It’s in the same center as longs, McDonald’s and a few other small take out places and restaurants.
This is pretty much your typical Safeway, except for a few exceptions. I don’t like the few safeways that have one door with a guard (I’m thinking of Pali Safeway too). It’s awkward and inconvenient, but I guess they have reason to believe the patrons in this area shoplift as the one door makes it harder to shoplift. I’m not convinced.
The cashiers here are the grumpiest. I’ve never seen so many employees smoking outside the store as I have seen here. They’re all kinda older and not very welcoming.
Parking is usually pretty empty and you can get your shopping done at longs while you’re here too. I just prefer other, more brightly lit, newly renovated, welcoming, trusting Safeways.

I had heard good things about Safeway, so when I had to do the «brave thing» and venture out to a real grocery store when the commissary was closed and my husband had managed to eat us out of house and home while I was on the mainland for two weeks, I figured I would just go to the closest one to my house. I was a bit surprised that this location had only two stars compared to other Safeways in the area which had much better reviews, but I figured what the hell, I’ll just go in.
I went to the customer service desk and got myself a Safeway card to ensure I got the sale price on things and went on with my shopping.
The produce selection was very nice and well organized with all of the produce in very good shape. The one thing that disappointed me however was that the cilantro I purchased turned to complete goop in two days which is uncommon since cilantro I have purchased in other locations has typically lasted at least the week. This made for an unhappy store run in the middle of a dinner preparation which cilantro was a crucial ingredient.
The store layout was a bit disorganized. For example the aisle that was labeled «water» contained no water in it and I had to ask another customer where they hid the water in order for me to locate it. The aisles were also a bit tighter and a bit more disorganized than other stores I’ve been in.
The main reason I’m giving this place two stars is because had it not been for the fact that my cashier was paying attention I would have walked out of the store with two lemonades that had expired. As he was ringing them up, he noticed that the two Minute Maid 15 Calorie drinks from the refrigerated section had expired and he quickly voided it from my order.
Should I find myself needing something from Safeway again, I will definitely drive the extra couple of miles to a different one for sure.

Ugh! Never before I have I agreed with so many 2-​star reviews!
This Safeway exists because there aren’t any decent-​sized grocery stores in this immediate vicinity. It reminds me of how when you were so excited to get out of work early that you forgot to get gas, and now it is the next morning and your tank is on E so you have to fill up at the super-​priced 7 – 11 and bite that bullet. That’s this Safeway. You were too lazy to stop at a cheaper, cleaner store to buy whatever, and now you’re jammed into this ridiculous parking lot (it has more speed bumps than parking spots) waiting in long lines because there are no self checkouts.
Oy! I could not possibly agree more with this ranking. It’s not indicative of the other super-​awesome Safeway stores on the island — that’s for sure!