Shell Gas Station

Do not go there if you need flat tire assistance at 2:30 PM on a Saturday. No service from everyone who works there. Half of the people can’t speak English. They lied and said that Lex Brodie was not open when it was. I had to yell to finally get air put in my tire. I will never go there again and suggest that you stay away! Beware!

Seriously?! Did the mechanic dudes just tell a older lady that the pressure gauge for the air is in the pump.
Obviously she didn’t know what she was doing.
So I went to help her to put air in her tire and check her tire pressures… She was thankful and said «baby girl– how do you know how to do this? I told her my dad made me learn to take care of a car before I drove…»
Yup putting air in a dress and holding the air tubing with my foot… You mechanics should be ashamed!!!
But still even if this isn’t you normal service to help others… Maybe you should think of helping an elder. Shame on you!
Update@1:30 I called the manager «Mike» who apparently did not see a problem with his workers doing this. Very sad for a company. He even asked if I was real aged to her! How is this relevant?! He started raising his voice at me… WHAT SUCKY SERVICE!!! SHAME IN YOU!

Never get your service here. They provide cheapest and worst service! The workers are lazy and useless. Especially the manager, he’s just there for the decoration!

This place is really convenient for me on the way home from a night out in the Ward area. I like taking Ward Avenue because it’s easier to get home a lot of the time compared to taking Piikoi Street. I live in Makiki and it’s always either Ward Avenue or Piikoi Street to get home.
I have only been here for gas and it’s really simple. Just pull up to an open pump, insert credit or debit card, put in zip code, and then you’re set. I like how you can still get gas after 10 pm.
If I do end up taking Piikoi Street home, my gas station of choice is Chevron! I will definitely be stopping by at Shell Gas station more as needed. Yay gas.

If you ever need gas in this part of town go find another station… this place is horrible. The flow of cars is very confusing. Cars are coming in and out of 3 different entrances people are very inconsiderate of others so as they pull up to the pump they don’t care if they block other drivers. It’s a very busy station I think due to its location. There is a lot of cars parked not sure if they need to be serviced or picked up. Make sure when you pull up to fill up that your gas tank is on the side of the pump because the nozzle will not and I mean will not reach around your car. The last row closes to the store is used for safety checks also so mind you you have to watch for that too. I am sure they bring in a lot of sales Due to the amount of people i see pulling up but the traffic really sucks. I assume the owner is Vietnamese/​Lao or some Asian because he was the only one doing safety checks. I was a bit confused because I didn’t see him using the iPad for the safety checks. I thought that was the law. Last time I will be at the shell station!

Worst gas station service in Honolulu. I went to get a safety check and the manager got me to fix two separate things sending me out on a new run every time. Not to mention he sent me to the back of the line each time.
Beware of getting safety check here!

This place was awesome! I had a nail in my tire, so I came here to get it plug. As I rolled in, the parking lot was super crowded. A worker was nice enough to guide me in. The charge was only 20 dollars. They even gave me a courtesy check on all my other tires. After checking, they found that I was missing a air cap and provided me one without any cost. That was so kind so I offer to give them $ 10 tip but they wouldn’t take it. It only took me like 10 mins to get everything done! Fast service! I’m coming here again for my tire problems.

So Rude! Un helpful heartless basterds! I was overheating and puled into a «Fullservice» station. Seemed to me I was at least lucky to be where I was when it happened. No such luck! They were not even interested in helping me! I wasn’t asking for anything free! I was quite prepared to have to pay for service but never was even offered assistance. Instead they basically threatened me with removal. They were at a very busy 5:00 pm gassing time and wanted me no where on property. They said the garage was full and if I didn’t remove my car they would. A horrible place!