The Moped Company

Don’t bring your moped to this shop or you’ll be sorry.
This shop is extremely unprofessional in the way they treat the customers. Trying to get your moped back as soon as possible is a very foreign idea to these people.
Brought in the moped just after 12 noon and by end of day, they still didn’t know for sure. Then I was told because that mechanic was going to be out the next day, it would be looked at until the day after.
The last time I had brought in the moped to this company, I ended up taking the moped without it being fixed, again because they sat on it for most of the day. Not different this time, I called another company and picked up the moped without knowing the real issue.
He told me it would cost $ 45 to have them look at it then whatever else that may be found. Since they didn’t really find anything yet but took apart some pieces, he had the nerve to charge me $ 45 plus another $ 20+ to put the parts back together they had taken apart.
Stay away from this place unless you know them on a personal basis, they may take better care of you then, I’m guessing.
I will never, ever bring my moped there again. They had two chances with me and they messed up both with their lack of respect and lack of care for the customer.
One of the worse!

Took my moped here and had a huge ordeal with them. Basically I had to keep calling and keep calling to know how my moped was doing and then finally they called and said it could no longer be fixed (which is reasonable) and they would sell it to me for parts. I wanted to know when to pick up the check and the girl on the phone said she would call me back when they would know, 5 days later no hear back, end up calling and calling to know what exactly was going on, I get a response.
But overall, it was such a horrible process and they could care less about the service they are giving people.

I brought my daughter’s GTX moped here because the oil light came on and the 2-​stroke engine burned up. Our fault. It was close to closing time but they picked up her moped near Iolani. I signed a sheet of paper that allowed them to do up to $ 200 worth of repairs without calling me back. Engine repair for a little over $ 100 and took two days. They also replaced some airbox bolts that were missing.
Nothing funny or interesting to report. Moped broken and moped fixed in a reasonable time frame. What else can you ask for?

Bought a helmet and chain for my moped here! What an awesome little shop and the people working there are great! Definitely recommend them!

Went in looking for a Vespa, the owner spent quite some time explaining to me some of the problems I may have down the road with regards to parts and repairs all made great sense it was hard to find one for sale I’m sure it would have been even more difficult to find parts and repair when needed. He took more time to explain the in detail what I needed to know for the various things I was looking for. He offered to help me locate the type of scooter I was looking for. Great customer service I will definitely be buying through them.

Not my first choice but my bike was running crappy and I needed it fixed before work on Monday. They were ok, coming in around $ 65 for a tune up including a few parts. I asked them to fix the breaks as they were super squeaky, and of course they didn’t get to them. Also, got all the way home when the mechanic called to say «uhhh I forgot to screw your airbox back on.» But hey they did the tune up and the bike is running much better which is all I really wanted. Still bummed about the brakes, but I’ll take it somewhere else next time.
They accomodated me on short notice and the prices weren’t so bad. Just be careful parking on the side of Kapahulu. Some lolo tore the side mirror off my car while I was in the shop and they didn’t stop to fess up, but no fowl against the Moped Co.
Don’t rely on these guys for a major fix, but for a last minute tune up they are all right.

Talk about a mistake going there. I usually take my moped to another shop, but this place was closer to my job. The girl that answers the phone is an absolute b*tch. You walk into the store and they all look at you like, «what the hell do YOU want?». NEVER again will I give my hard earned cash to these a-​holes.

They will buy your moped but NOT for what they promise. Also they try everything they can to deduct deduct deduct. Their service is decent but SLOW. They will come to you but must it be once a month! Oh, and rude as ever when they know you’re done with them.