I can’t say enough about the AMAZING service with this family owned business! Jeremiah’s been my point of contact and has always been courteous and professional! A bit about our history: We lived in Kapahulu and got our first system for about $ 13002 years ago and my whole family has enjoyed the reverse osmosis hot and cold water system. We received an annual maintenance check up where the filters were changed and the system checked… Pretty straight forward… Then we found out we were moving to Las Vegas! I asked Jeremiah if he could help me resell my system and he did! Again Amazing customer service! Now that we’re in Las Vegas I called Jeremiah and asked if he knew of anyone who had the same system… but no luck. And I did not want to settle for some bottled water delivery service. So guess what he did??? He brought one over for us! Using a trusted reliable local company Jeremiah had our reverse osmosis system installed! Thank you for again for our amazing water system and the amazing service! I hope this review helps you with your decision to buy from Water Group 7! Mahalo, Miranda
Jason K.
Évaluation du lieu : 1 Mililani, HI
Water Group 7 has the worst customer service. They refuse to send billing to our corporate office, which creates billing delay, which incur late fees. We decided to move on from this company, and they want to continue billing us. They claim we have a long term contract with us, but will not produce the contract for proof. They want us to pay for the entire year of 2016 before they will even talk about the contract they claim they possess. On top of that, the woman in the office will not even give us her name. Just a really sketchy company. We may have to resort to legal means to extricate our company from this unscrupulous company. I would advise businesses to use other water purification services.
Sierra G.
Évaluation du lieu : 5 Honolulu, HI
I’d definitely recommend this company, Jeremiah was very helpful, pulled a lot of strings and did a small residential RO system installation for us. He fit us into his busy schedule, and got our system put in without having to wait two weeks for a scheduled appointment. He also set up automatic bill pay, there was no hassle and everything went smoothly.
Cheryl C.
Évaluation du lieu : 5 Aiea, HI
Excellent customer service. For those that order those large, heavy, 5-gallon water bottles for your office(or home)…call Water Group 7 right away. It’s 100% easier and a peace to your mind having your drinking water directly connected to your water line. I love that you have instantly cold or hot water at your convenience… and many people say that they can tell the positive difference drinking from our water. It’s what I serve to my family and all the children at our preschool. Mahalo!
Chris T.
Évaluation du lieu : 5 Honolulu, HI
Very satisfied with the service from Water Group 7. I had a water softener and purifier installed in my home. My water tastes so much better now and my skin feels softer because of the water softener. Water spotting has been minimized so cleaning is a breeze. I highly recommend Water Group 7 for your water purification needs.
Joyce W.
Évaluation du lieu : 5 Kirkland, WA
I just signed up with Water Group 7 in Oahu and this has been my experience. positive simply positive. They were prompt, courteous, responsive to questions and provided excellent service from the beginning until installation! Very organized and thorough. The costs involved were also reasonable. I love the water. it’s an excellent choice. Thank you. Happy Customer