If customer service means anything to you, I would stay away from this place. I was told by the owner, Sean, to come for an appt at 9am on Wed. because it was the only one he had before leaving on vacation for 2 weeks. I rearranged my day, placed my sick daughter in the car, and showed up for the appointment. When I got there, he told me that I’d have to leave my car all day because he was«just squeezing me in.» I asked why he told me that I had a 9am appointment then, and he responded by saying, «I can see you’re upset.» I said, «well, I just don’t understand why you told me I had an appt when in fact you are just working me in and now I have to find something to do for the whole day.» He kept responding with weird platitudes like, «I can see you need some time to think about this» and«I can see this is not going to work out for you.» He seemed almost robotic or like he’d taken a course on how to respond to irate customers(I wasn’t irate at first, but became so after he kept responding in his creepy unreal way.) I ended up leaving and found another distributor of Huper Optik on the Island — a business with excellent customer service, so I’m taking my car there. In retrospect, I did have some red flags before I showed up at Window Tint Hawaii. For example, Sean seemed totally uninterested in my business — a very take-it-or-leave-it attitude. I’m just so glad I didn’t end up getting my car tinted at his place. Take your money elsewhere!