2nd and Charles

Please DO NOT WASTE your time taking books to this store to sell. I was so sad after I had called and spoke with someone they told me to bring my books for them to have a look at. I Explained I had a lot of books and wanted to check before I wasted my time. After I spend time looking for a cart and bring box after box into the store exhausted the guy at the desk tells me they aren’t taking anymore books and especially not that many in quantity. I was so upset. Why didn’t you tell me this on the phone ??? Why didn’t you stop me from unloading all these books ??? I then loaded all the books bacK into my car. I had to speak with Manger which is not usually like me. I told her the whole story and she was super apologetic and willing to make it up to me but it was too late. The store seems to be buying anything back these days BUT BOOKS.

Went to sell back books and they only offered me $ 36 for in I store credit. This was for close to 100 books which several of them were hard back. What a waste of time. Never again.

Huge store and fun to walk around in. If you want to sell books back you’re wasting your time. I have lots of great books that I no longer need. I was trying to thin the herd so to speak of all the books I have. The little girl at the buy back counter was obviously not happy about being there and took it out on customer after customer while I waited. I didn’t bother to be rude back because I’m not a child. But when I brought my books up to her she basically just took half of them out and said «we can’t take these». So I asked are there any other used book stores that would buy them back. She loomed at me and said «UHHH…the thrift STORE» As I looked at her smug face I started to regret speaking to her at all. When I came back to pick up the rest of the books they didn’t take the little girl was on the phone with a customer being very short and kept repeating «I CAN’T UNDERSTAND YOU» to the person. They bought 1 book from me out of 25 – 30 (all in perfectly good shape btw) and gave me a 2 dollar credit. Thanks 2^nd and charles, I’ll use that 2 dollar credit to wipe my hands on next time I need a napkin because that’s all it’s good for to me now.
Customer service is something that place could really use. Beware of the hipster girl that works there!!!
I won’t ever go back.

This place is like heaven for geeks and collector. It’s located just across the Galleria in Hoover. Once you walk in, your mind just started skipping around all over the place of where you wanna look first. Me personally, I just enjoyed walking around exploring the store little by little. You can sell your items for store credit or cash but you be better off getting a store credit. Pretty much, I can’t never leave the store without buying something.

I love this store they have so much to choose from I like the fact that they sell old Video games for the old systems, DVD’s are at I reasonable price they had a sell on used movies buy 2 get 1 free if u love video games, movies, music, comic books, and like to read this store is for u

I really like this store. I have been here several times and always find something new. Both the 11 year old and the 18 year old really like it.
First of all, if you like books, you will love this store. A million books used and new. It can be overwhelming at times. I have found it best to come with a list of authors you really like or books you want. That way you can focus your search. There are cookbooks, kids books, preteen, and teen books. They have a huge selection of Christian fiction, devotionals, etc. as well.
There are video games, board games, musical instruments, dvds, vinyl, adult coloring books. Found the kid a Dr Who mask for Halloween here. Every time I go to this store I find something to buy. It’s a great store in which to kill time. You can sit and read, kids can play video games, or just browse to your hearts content.

Nice selection of books. Comfortable place, video games and movies.
I stored a bunch of books in my garage, and brought them here to see if any would sell.
Nope, rejected. Ah well. They have a high standard for books, and I can’t blame them for not taking my dusty moldy books.
It would have been nice to not have waited an hour to find out, but I did find a super rare childhood movie favorite there.
Yes, technically my trip was a net loss, but Lovelady will take my books and that’s good too.

Always find things that I want for my collections. They may not be new, but most of there stuff is good price for the condition. George R R Martins Dance of the Dragons in hardback for ten bucks because the dust cover is a bit frayed. No other damage… I’m sold.
Not to mention top dollar for trade ins when you get credit.

This is the most awesome place ever! I enjoy the great finds from the free book bin to the clearance tables to the shelves. Nothing is regular price here. Someday I’ll get past the books to see the other items they sell. I think I saw Lego’s.

Customer service is lacking! Staff is unfriendly and unhelpful. Be ready for long lines and not enough staff
We have recently been to Mckay’s Used Books and had a completely different experience. Friendly, knowledgable staff who actually appeared to enjoy their jobs and were good at them.

With a plethora of choices in used and new, Second and Charles delivers all your hobby needs.
The staff is friendly and talkative and provide an enjoyable experience in customer service. I have had numerous conversions with certain staff about comics and video games and never felt pressured or hassled.
The store does not, unfortunately, provide a system to find inventory clearly but the staff will help you with requests. I personally find the searching for what you want enjoyable but your mileage may vary.
Overall, Second and Charles is a fun and great store. If it was a person, it would be the cool guy who finds cool stuff for you. It would be your explorer of awesome. Recommended.

This place is very awesome! There are so many books, and they are organized in a fantastic way. There’s a little map to help you find what you’re looking for. There are guitars, video games, music, AND books. It’s really really wonderful, and if you love books this is a great place to find a bargain. I found Nick and Norah’s Infinite Playlist for $ 6. There were also some Catching Fire books for $ 5! I will definitely be coming back here.

This place is great, they have just about everything! They even have car manuals! Whenever we go in here we stay for hours and always come out with great things. I’m a reader while my husband is a gamer and he lives this place as much as me. They also have Santa for the kids with pictures!

Have always wanted to stop in and finally did… and am sooooo glad I did! First it was incredibly easy to bring in my old books and dvds that I no longer used, you are only going to get a buck for them in a yard sale but here I felt that I got a great deal! They offer you store credit (take it!) or about half that price in cash. I was very impressed with how easy it was to find everything, though it is a little overwhelming when you walk in. (hint: there are maps on the ends of every bookshelf showing where everything is!) The kids books were great, new condition and found quite a few of them for $ 1 or under! If you have been combing the ol pawn shops looking for those out of date (oh I mean nostalgic) games for your old (oh I mean retro) gaming system, you need to know that this place has tons for every system! The other reviews here already tell you about all of their media so yeah they have cds, dvds, books, vinyl records, games, but they have some surprising stuff too… I bought my kids Halloween costumes here that were new in the package for $ 5.00 each! Stickers, patches, signs, t shirts, gotta check it out!

Pros: big selection of books, games and other media. Prices for used 360 games arnt bad.
Cons: store is so massive and the book categories are so poorly advertised I gave up trying to find what I was looking for. If you’re selling a full bin of books, you’ll wait an hour. They’ll tell you to shop around in the mean time, but good luck with that.

It can be a bit daunting to walking into 2^nd & Charles unprepared — the bookcases that form the aisles are long, tall, and PACKED with books from any category that might catch your fancy.
A good way to get the most out of your time in the store is to first go through all the books, computer games, and CDs (does anyone still have those?) you have lying around at home, fill up a box of items to get rid of, and then drop it off at the «Sell» counter at the front of the store before losing yourself to the miles of aisles. Stroll through cooking, fiction, history, romance, classics, DIY projects, science-​fiction, and more, and then find a seat or a perch to flip through your new finds while your case of cast-​offs is reviewed. When you spot your number on one of the screens, head back up and cash in.
Obviously, how much you get for your buybacks depends on the quality and popularity of the items. Sometimes I’m disappointed, but I’ve also been surprised a couple times, and I can *always* find another book there to get, so it keeps me coming back.
If you’re a collector of series of books and use 2^nd and Charles as your go-​to supplier, they can keep track of which books you’ve bought so you don’t end up with a bunch of duplicates because you forgot what you had. Pretty nifty.

Not just used books (which they have a lot of as well), but everything including comics, DVDs, blurays, new game systems (PS3 & Xbox 360), old game systems (Sega & Nintendo), CDs, vinyl records, acoustic guitars, electric guitars, novelty gifts, fridge magnets, giant boxes of Nerds, pretty much everything that you can’t find anywhere else. Prices are mostly affordable, but be careful selling your old stuff here. Odds are you could get lots more selling on eBay or Amazon. I sold some old DVDs here once and felt a little ripped off for how little they gave me – won’t be doing that anymore. If not for that, this place would be 5 stars hands down. There’s always something new to explore. I could seriously spend all day in this place.

Cool store, it has retro games, books, comics, consoles, and other stuff, overall pretty good to buy old, and other stuff for low prices, but if you try to sell them some stuff, they may not give you that much cash. ⁴⁄₅

This is a great second-​hand store. You can buy, sell or trade books, cds, records, video games, movies, and comics for really great prices. They’ll offer to buy your stuff for cash or give you an even higher value for store credit.
I never have a specific book in mind when I’m here. I like perusing the shelves, looking for a good worn in book that seems like a good read and I always end up finding one. They also carry a lot of new books and have a section for the commonly required books for school.
Teachers could really take advantage of this place! It’s a wonderful way to build up your classroom library without spending a crazy amount of money. Popular kids’ titles at other stores can be around $ 15 and they’re only 20 pages long! Here, I can find them for $ 2 or $ 3. They even have sections for leveled readers and teacher resource books.

Yes I know print media is dead, but I still love that feeling of holding a book in my hands and this place is a book junkie’s dream. You can just shop for new and used book if you please but that is just the tip of the iceberg. They also have CDs, Records, DVDs, Blu-​Ray, Video Games, and comic books.
Really the main point of this über cool place is their buy back program. They have it down to a science. Just bring your used items I listed above and they will give you a in-​store credit price and a cash price.