Boro Collision

I called only to inquire. Mr. Campbell invited me to drop off my car at night with a note. The next day I received a full estimate, including a detailed explanation of necessary parts and that they would NOT be made in China. I received 4 text updates as work progressed and 1 seeking permission to replace my battery again, with a description of the replacement to be used. The next day I received a text my car was finished and test driven. The bill confirmed everything I was told orally, including a statement the parts were U.S. and not Chinese after-​market. Mr. Campbell even offered to have someone pick me up at the Princeton train station to get my car. In all my years, I’ve never had a repair more professionally handled. I even benefited from a parts manufacturer’s special available to him. The strut manufacturer had a special if Boro purchased a number of replacement parts, it would discount the parts to Mr. Campbell. Mr. Campbell told me about the incentive and passed the savings on to me. I got more service for less than I could have found elsewhere, and my car was returned without the usual grease stains you pick up elsewhere. Mr. Campbell has won me over.

I had a front bumper replaced and painted by this shop. It’s been a couple years now and the paint on my bumper is peeling/​chipping away, it will have to be repainted. The work was sloppy, poor clean up and paint film on areas of the car not properly covered. The owner, has «off» days, never mind why.