Hilliard Lyons

My grandfather was the victim of check fraud whereby his neighbor moved in to «take care of him» and proceeded to steal $ 30K from him in forged checks. 4 checks were written on his Hilliard and Lyons wealth management account one which had no payee for $ 10,000 dollars.
Neither his wealth advisor Rick Paxton, nor anyone at Hilliard and Lyons gave him one security alert of any kind be it phone, letter, email or smoke signal. This is an account that hadn’t had a check written on it in years.
He has since moved his business to UBS after what can only be described as a hellish process with Hilliard where they refused to give trust documents upon client request, moved annuities for an 85 year old man to their own benefit. When requested by client to return the funds, Hilliard’s Rick Paxton and Mark Nickel ignored the request. Their client had to phone the annuity company and have the transaction reversed. VERY rare.
Then they wrote my grandfather a letter saying that he had 30 days to move his account knowing that they were in error and getting him «off their books.»
There are those who abuse elders in jeans and T-​shirts and then there are those who do it with suits on. Same fake smile.
My grandfather lost $$ thousands and Hilliard did NOTHING. Keep your loved ones safe. Move your money out of Hilliard & Lyons.