My A/C went out late on a Saturday evening so I called ACentral on Sunday morning to take a look at my air handler. Before I called I had suspected it was not a mechanical issue but an electrical one. On the other end, Alex picked up and after listening to the description of my problem he immediately sprang into troubleshooting mode in hopes that he could help me resolve the issue without a service call. This was the first time I’d ever spoken to him. He ended up coming out to find that the culprit was a malfunctioned circuit board. He was courteous, honest, and took the care to explain as much as possible… just passing on useful homeowner advice, he says. He even provided me instructions with how to locate and install the board on my own to save myself $$$. I would go to Alex again and again for any future HVAC issues in Houston.
Brady L.
Évaluation du lieu : 5 Katy, TX
Alex came to our house on a Saturday and was able to fix our furnace. He did an excellent job and was very honest. Our issue wasn’t a quick fix but he was able to do it within two hours. He didn’t charge us a weekend fee and gave me advice on how to fix this in the future if it happens again. Alex went above and beyond expectations and I would recommend him to anyone!!!
Raina B.
Évaluation du lieu : 5 Richmond, TX
Alex came to our house after hours two days in a row(both last minute calls!). I cannot say enough about how HONEST and DEPENDABLE he is as we all know that is hard to come by these days. I would recommend him to anyone needing A/C services.
Big d.
Évaluation du lieu : 5 Houston, TX
Called Alex on a Saturday morning because our a/c unit was not working. He arrived at our home on-time and asked questions to diagnose the problem. It turned out that the transformer inside of our blower/furnace was dead. He not only replaced the transformer, but he also made sure to inspect the wiring from our a/c unit(condenser). He ended up securing the wiring on the condenser to insure that this scenario would not happen again. All throughout his visit, he was professional, friendly, and nice. He took time to explain what he was doing, why he was doing it, and what I could expect afterwards. What I appreciate the most was that he was cost-conscious, i.e., he did not try to up-sell or talk about repairs above and beyond what was needed. Flawless a/c repair service and a great price, from an experienced a/c professional!