Advanced Surface Solutions

Advanced Surface Solutions (AdvSS) was paid $ 1811.02 t4in 2014 o coat my 956 sq ft concrete patio deck behind my home in Spring Texas and provided a one year written warranty. The coating looked great at first, but deteriorated after about eight months. They came out and recoated the deck about 6months ago, but the new coating blistered so bad that 70% of the entire deck was grotesque.
They came ort 2 – 3 other times to inspect it and patch it, but it continued to blister (the painted finish formed «bubbles» about 1/8″-½″ in diameter). «Sam» the Supervisor came out in October and promised to personally take ownership of my problem and get it fixed to my satisfaction. He came back once and used a solvent to strip all the coating from a small area supposedly to conduct a test. That was the last time I saw them. Now AdvSS will not answer their business phone or any of the 409 504 8232 phone numbers we have for the workman and Sam (obviously screening our numbers). Furthermore they will not respond to voice mail.

5+ stars for high shine diamond polish over a severely damaged concrete slab. Reasonable pricing but since it was a small residential job had to be worked with the owner to schedule a date for the crew to come. Extremely clean to work and respectful, non invasive crew. The owner is visiting all the jobs supervising and LOVES to work concrete. Personally he did the last polish and takes pride in a superb workmanship. He made sure my house was left in mint condition, carpet edging and all.

Had them come out to strip and reseal my saltillo tileon my back patio. They did half the job, said they needed to go buy more stripper, and never came back. Messed up my brick around my patio. Left a huge mess. Never heard from them again.