Aline Automotive

This is by far the worst mechanic experience I have ever had. I went to have my front brakes redone and I left with NO brakes after paying them $ 400!
They said it was fine when they tested it. I drove 50 yards with no brakes. At least when I brought it in it had brakes. Of course when I complained they said it must be something else now like a vacuum, etc, etc. of course that was going to be more labor, more money. I just left with a broken care with no brakes. Got fully ripped off. Do not go to this place under any circumstances.
I am a business owner and would never do anything like this to a customer. You will report them to anyone who will listen and do my best to protect further consumers. They didn’t offer a refund or to fix the problem. Any positive reviews on here in my humble opinion are questionable.

Great job! Rick aligned my 2011 BMW to the specs I wanted and gave me a clear explanation of what he could do beforehand Clean shop and fast service!

Nice, honest, family-​owned shop. I went on a Saturday for an alignment and they had me in and out fairly quickly for a reasonable price. I’ll be bringing my other vehicles here in the future.

Honest service by a Mom and Pop shop. Took the time to explain to me what I needed and how it would impact my car.
Highly recommended!

I have mixed feelings about this shop. I was met by the owners son who was very nice and extremely knowledgeable. The problem was the owner, he was very disrespectful and down right rude. He critizided my situation with my car and complained about customers that only brought their cars in for an alignment after someone else had done front end work (to me the customer)!. It is no wonder I was the only customer they had in the shop for the hour and a half I was there. If the owner would had not come out or just kept his mouth shut this review would be positive.
P.s
I have been in the automotive business for over 20 years so I have a good understanding on how a shop should and should not be run, this would be a should not…

I went to ALine Automotive yesterday to have some stuff replaced on my ’02 Ford Escape.
The Ford Dealer had told me, during my last oil change, that both lower control arms (all the bushings and ball joints) and outer tie rod ends needed replaced badly! They stressed that it is a very high priority.
Well, I went online and bought replacement parts and since I don’t have a garage yet to do my own work, I had to find a place to install them. Now I’m new to Houston and have struggled to find a trustworthy and respectful repair shop so I knew this was going to be stressful.
I stumble upon awesome Google reviews about ALine Automotive and saw that they had a great, every day, deal on alignments (needed after the work). I called them up and found a good time to come in.
The mechanic treated me respectfully and truthfully. You can’t ask for more! He let me follow him around and was showing me all sorts of things underneath, explaining some things I didn’t know about my own car. Turns out, he said, your tie rods look great, and I’d replace maybe just one LCA. The other looks just fine.
**Don’t small auto shops usually tell you everything is wrong and needs replaced? Not this place!**
I tell him then how there has been a front creak when the car articulates and to please rid me of the creak, whatever it is and costs.
I come back a couple hours later, new LCA w/​bushings installed, Steering wheel and tires all aligned up, and… NO creak!
I paid an extremely reasonable amount and left with a repaired car, new knowledge, and both my arms and legs still intact.
This such a great shop (not the Ritz) but new equipment, tools, everything that matters.
As long as this service continues, this will always be my first choice!
*** I saw there was a review previously posted about this place seeming disorganized. It kinda does but only because you have to make yourself visible when you get there, the customer area is kinda hidden from the people working. Once you do, they’ll take care of you. Remember, it is a smaller shop, not a dealer service center. ***

Great and honest place to get your vehicle aligned. These guys were nice courteous professionals who treated me with kindness and respect. They use the HawkEye computer system which accurately gives a perfect alignment. My wait time was about an hour which wasn’t bad. My SUV now drives perfect and for only $ 39.99. The also schooled me on new tires and said they send back a lot of new tires because they don’t meet their standards of quality… wow! I will definitely get my next set of tires from ALine Automotive.

I had a very good experience with this shop. Rick treated me really well and did a really great job for my car. They have the newest alignment machine, Hawkeye from Hunter, which cuts down the time to do a job to about 15 minutes. That’s how they are able to charge such a low rate. Highly recommended.
By the way, they also have a Hunter Road Force balancer. So if you keep having vibration issues with your tires after multiple regular balances, give this shop a try. The road force balancer can pinpoint where the vibrations come from.

They seem very disorganized and they’ve just skipped me when there was a wait. I ended up just leaving for another shop.