Have always had great service and fair pricing. I would recommend. Ernie seems to be a straight up Guy who knows cars.
G F.
Évaluation du lieu : 1 Houston, TX
After an estimate was given over the phone, I decided to return for the repair. I dropped my car off the beginning of their day. I was told it was a 3 ½ hour job but they needed a 4-hour window I agreed. I returned back later in the afternoon to get an update because they don’t answer the phone they still had not started the job. No one bothered to call and give an update about this long wait. The mechanic had not gotten in for the day is what I was told. After the tech started to work I received a call saying that the price had changed. It was not just a few dollars difference, but hundreds more I did not agree. This was all after I had a diagnosis and given the exact labor cost. I was yelled at by Ernest and told to leave the establishment and called a scam because I refuse to pay for a service I was not made aware before they repaired. I should have gotten a phone call to explain the issue in detail before they decided to go ahead with repairing. I have no intentions of ever returning to this terrible unprofessional place of business.
Amy A.
Évaluation du lieu : 5 Houston, TX
These are just a good group of folks! My boyfriend’s car was having brake issues, so he made an appointment with Ernest for first thing in the morning Monday at 8AM. Well, in the meantime, my car kept giving me low tire pressure indicator despite topping them off. So, I drove over with my boyfriend in hopes that they could look at my tire before his 8AM so that I could get on the road to work. Not only did they look at the tire, they found the culprit(construction nail), patched the tire and had me out of there in less than 10 minutes. AND… they refused to charge me. REFUSED! We for sure will continue to do business with this little neighborhood gem!
Art F.
Évaluation du lieu : 5 Houston, TX
I will always write when its either great/bad…no point in average… thats almost every where… This place really impressed me for the following reasons. Went there for a inspections. Surprised the owner was a woman for a mechanic shop but she ended up being a «jewel». this place did my inspection. I was expecting 34.95 and got out paying 15.00, Pure honesty. Most mechanics wont tell. Then i meet Darrious OMG this guy is off the charts great. He did not charge me a dime and looked at my old Toyota and loves the kind of model I have. He knows it inside and out as well as other cars. They are close but, but its nice to walk into a mechanic shop and«just feel» that these people run it right, honest and great service. They now have two loyal customers…