A client’s server power supply batteries are on their last leg, so I call around town. No one in the area has any in stock but Altex. The person I called went online to find out the specs on the power supply(I didn’t know as I was called offsite when issue occured), and told me they had the batteries in stock. Unfortunately I didn’t write the item # but was told to come in and they’ll look it up for me. So I make a 15 mile trip a week later and am greeted by probably the oldest rep at the store, who just told me: «tough luck, here are out batteries, if you can find what you need». When I said I didn’t have the exact model but we can look it up online as specs are listed by manufacturer he flat out refused. Considering that the previous sales rep. went out of his way to find out what type of battery and this one went out of his way to lose a sale, I guess the lesson is that you have to find your guy and deal with him. From now on, unless it is a last resort, I am taking my business elsewhere. No wonder the parking lot looks pretty empty for most of the day.
Joltrast Y.
Évaluation du lieu : 4 Spring, TX
I haven’t gone to these guys yet, but I spoke to the very nice Austin over the phone with a query I had. As a former techie, I was very impressed with his confidence and knowledge. If they’re as good as this in store, they’ve gained a new customer!
Eddie S.
Évaluation du lieu : 5 Houston, TX
Looking for something equillavent to microcenter without the heavy traffic to get there? Well you’ve stumbled upon it, actually I accidently found it and with glee. What is the difference between Micro center and a Fry’s store or even a Best buy? Well here they have more of the technical products here that is more geared to the electronic/computer enthused individual. Where Fry’s, Best Buy, Circuit City, Target and Walmart electronic centers leave off is where this place picks up. Extensive items such as video cards, mother boards, memory, Fluke testers, adaptors for your computer gadgets that need to be converted over, blank media, surveillance systems and cameras, notebooks and much more. If you are an IT professional or a do it yourself person, this is your playground. Staff are very friendly. I did not get to ask anything since I was only browsing and knew what I was looking at but I could hear them in the background and all through out the store their attitude in their voice on how eager they were to help other people.
Melissa K.
Évaluation du lieu : 4 Cypress, TX
I went to Altex after visiting Best Buy, Staples, and Office Depot looking for a computer. I wanted something that could run graphic heavy games and do all my graduate school work. .. I like to pretend I have free time. I was greeted quickly, shown what they had, and left alone to play and explore. When I made a choice, I got help quickly again. I was a little depressed because they only had the floor model of the laptop I wanted. The price was good though and I had 30 days to take it back if needed.
Keefe A.
Évaluation du lieu : 5 Cypress, TX
Friendly staff and good selection. Prices are fair(compared to online retailers). This store is outfit for technicians and business staff. Staff is available and very good at answering questions.
Jack S.
Évaluation du lieu : 4 Houston, TX
Altex is anything but a typical computer store. If you’re looking for a great deal on a notebook, you’ll be disappointed, but you need to build a server, set up a security camera system, or cable your own home theater installation, you’re in the right place. Finding a 50′ HDMI cable in Houston under $ 200 incredibly difficult, but you’ll find it here for less than half of that, along with every cable, adapter, or splitter you could ever need. Prices are very competitive and you can save a bit of money or get better build quality than what you’d find from the average contractor. The store is a dream for HT installers, IT professionals, and DIYers, and the staff tend to leave shoppers alone for the most part. The salespeople are actually very friendly and knowledgeable, but seem to assume everyone works in the tech or electrical trade, so if you need help, you’re better off to come and ask for it.