Apex Garage Management

I had a contract here for years until I got moved further away downtown. And then the fun began. Because if I had written this review before transferring the contract, then it would likely have (a) not been written or (b) a modest 3 or 4 star review just to say it had overall been a decent parking garage to park the Dragon in for several years.
Right as I was killing my contract here and moving on to greener pastures, the management changed. So that began the knuckle-​cracking and «shit’s about to get real» feeling. Since the name of the game is consolidation, laying off workers, and having one disgruntled half-​wit man the phone bank and try to provide awful customer service, frustrate you, and then just give you the run-​around so you need to waste time or just forget about getting your security deposit back.
I wasted hours on the phone. Threatened them repeatedly (lots of lawyers park at this garage — I am sure I was not the first to threaten) but at the end of the day, $ 25 was not worth actually drafting the petition and having them served. So they win — they win the gold award of being massive assholes.
So. Incompetent, disorganized, evasive, unethical, shady, lousy, ignorasaurus little Gollum thiefsies of the $ 25 security deposit. That is a lot of Doritos Locos tacos that I have had to forgo at midnight in order to make up for the loss of that $ 25. Listen to the world’s smallest violin play right now.

I have been parking at this garage since 2007. The ownership has changed hands a couple of times and the price has doubled since then. But the price at all of the garages in this area have skyrocketed after they put in the Houston Pavillions.
Recently, Standard Parking bought the place and things are better. It’s cleaner and they are taking care of the lighting. The elevators seem to be getting more attention too. They also have a nicer online payment scheme.
I have never felt endangered in this garage, nor have I had any issues with folks messing around with the vehicle. The double screw configuration of the parking decks means there is one direction up and one down. This keeps you from having to deal with oncoming traffic, which is never good in a parking garage. The spaces are wide enough for monster pickups so you don’t have issues with them hanging over the edges, although some of the really extended ones can stick out. Not really the garage’s fault. There are 11 floors for your parking pleasure.
They also have a early bird feature, which is nice. You don’t have to park in an upper floor. You just need to be in before 8:30 and out after 4 or so. That’s good if you’re a non-​contract parker. For us long term parkers, there is always a contract option.
Oh, and they give a really good discount to the South Texas College of Law students. Yay!