Final grade pending. I have been a customer for 17 years. Their service guys are nice and seem to do their best. I had two brand new high end American Standard AC/heat units installed a couple of years ago. I think they may have sold me too much tonnage for my house and also the rear one keeps failing. I am sitting outside their shop right now to see why can be done. Stay tuned!
Beverly J.
Évaluation du lieu : 5 Houston, TX
We have been using Autumn Air for at least five years, they are very responsive and the technicians are extremely knowledgeable as well as courteous. Brandon in particular is awesome, he has been out the last two times, fixed our problem immediately and all with a smile. I highly recommend.
Rachael C.
Évaluation du lieu : 1 Houston, TX
I would never use this company. It took 4 phone calls over 5 days to even schedule an appointment. No one returns your calls. When I finally got an appointment they were supposed to call 30 minutes prior to the appointment and didn’t so I told the contractor where the spare keys were hidden so we didn’t incur any more delays. The contractor took the keys and refused to give them back for 3 days claiming he was too busy on other jobs. These were the only keys to our house and the office were no assistance in getting this resolved