Barrera’s Draperies Plus

I bought some ready-​made drapery panels at Pottery Barn Kids for our upcoming arrival’s new nursery. One window in the nursery has a sloped/​eaved portion of the ceiling such that the panels for that window needed to be shortened. Unfortunately the pattern of the drapes made it impossible to just hem the bottom of the panels; they needed to be shortened from the top. The seams at the top attaching the fabric to the lining needed to the be cut and then the loops at the top all had to be moved down. I took the panels in to Barrera’s Draperies and Lucy took a look, saw what needed to be done and said she could do it for $ 39.00, which I felt was extremely reasonable.
I took the drapes in on a Monday and Lucy said she’d call when they were ready. By the following Monday I hadn’t heard anything yet so I tried calling to just check and see what the status was but no one answered the phone. I tried one more time that day and then also called the next morning as well and no one ever answers the phone, which was quite annoying. Luckily I live close by and don’t work right now so I just stopped by there on that Tuesday afternoon and Lucy said she’d have them done by lunchtime the next day. I went to pick them up the next day and they were ready as promised, folded and bagged neatly. She sent the fabric that had been removed in a separate little Ziploc bag which I thought was nice.
My husband just hung the drapes and they look great. We are very happy with Lucy’s work on this small project and would definitely use her in the future for any larger projects. In fact I wish I had known about her when I had custom draperies done for our master bedroom a couple of years ago since I wasn’t completely happy with the design process or final product from the company I used for that project (D&D Drapery). The only reason I’m giving Barrera’s Draperies 4 stars instead of 5 stars is that they don’t answer their phone. Otherwise, A+